Extended Stay America Fresno/North

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User Reviews for Extended Stay America Fresno/North, Fresno

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Apr 27, 2008 by Vai from Fresno, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[9]

• Location is good, and room is clean.
• Shower water was very weak. Did not clean my room on time.

“I checked-in late at night, but the front desk did not put my record in the computer. So the next day someone came to check-in my room with another key. And at 2:15am someone knocked my door and woke me up. I could not believe this happen in this hotel. Also, when I requested to clean my room, they forgot and delayed two days to make it done. It is a very poor service in this Hotel.”

Apr 16, 2008 by Ray from Turlock, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• No trash can under kitchen sink.

“Good location.”

Apr 11, 2008 by Carla from Sun Valley, NV
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Decent location.
• Slow drain, broken cook top element.

“It is in a decent location. Good for travelers who don't like a lot of frills, such as daily maid service, in room movies, or a pool, when they travel.”

Apr 10, 2008 by Shawn from Rancho Cordova, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[8]

• Nice part of town.
• Room was run down and not clean.

“Room was worn out. Bathroom light blinked like a strobe light. TV did not work. Air Conditioner was flaky.”

Apr 7, 2008 by Marina from Fresno, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[9] • Location:[8]

• The Front Desk staff were sensational to assist me in all my needs, even though my room was a disaster.
• The room I had was completely a disaster. Heater N/A, tub would leek, phone N/A, 3 light bulbs N/A, leaves in the hotel room upon check-in.

“Front Desk Staff were sensational to assist me the best that they could with a room that had nothing good to mention. As an extended stay facility, being comfortable as a "home away from home" did not apply to me and my experience with my room. Horrible, heating problems, bad lighting, uncleanly, tub issues, etc. The only good thing was the staff who did their very best to assist me, thanks to them I made it through my weeks stay.”

Mar 30, 2008 by Ray from Turlock, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• Dead bolt lock on door was broken off.

“Great location.”

Mar 15, 2008 by Ray from Turlock, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Location.
• We were put in the "over flow" room.

“Put up in the "over flow" room even though the hotel was not full.”

Feb 21, 2008 by Kathleen from Sebastopol, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was conveniently located.
• They said it had a fully equipped kitchen, and it wasnt.

“I would not pay more than I did for it. The kitchenette was supposed to be fully equipped, but wasn't so it was difficult to actually make meals there, there were no mixing bowls or larger utensil. Had I known this I would have brought the needed items. There was no dish detergent so I had to go out and buy some to wash the few dishes they supplied. The bed was very hard. And linens scant. It was clean.”

Jan 15, 2008 by Vicki from Stockton, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very friendly staff.
• Internet connection was poor.

“Very nice area. Clean and nice inside and out. Very efficient employees and service. Close to everything one would need to be able to get to.”

Dec 30, 2007 by Francisco from Fresno, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[10]

• Location.
• Staff & service.

“This hotel tried to keep our luggage and asked us to pay in order to get it back; I am reporting it to the better business bureau.”

Dec 12, 2007 by Norma from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• Room décor.

“Staff was very friendly, room was ok.”

Nov 24, 2007 by Susan from Hayward, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The manager was extremely helpful with out special needs.
• Would like queen beds in rooms with two beds.

“We were there for our son in college to have surgery, and the lady who was the daytime manager made extreme efforts to help us with his special needs. We really appreciated the extra effort.”

Nov 24, 2007 by Rob from Houston, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[5]

• Good location.
• The most uncomfortable bed, I have ever slept on. Hard as a rock.

“Satisfactory hotel for the price. But the most uncomfortable bed which was so hard that it was impossible to get a good nights sleep. I would do everything possible to avoid this hotel in the future.”

Nov 4, 2007 by Lynn from Fort Collins, CO
Overall Rating: 4
Cleanliness:[4] • Staff:[6] •

• The price.
• The smell in the room!

“I wouldnt come back.”

Oct 28, 2007 by Rachel from Mariposa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, new rooms.
• Could use a pool and larger cable selection.

“This hotel is close to everything, an easy to find. I was first given a non smoking room that smelled of smoke, but the staff immediately changed. Both rooms that I saw were spotless, and very nice. I like the kitchen to make my own breakfast and to feel more at home.”

Aug 30, 2007 by Sue from Alta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, great location, really enjoyed my stay.
• I was not pleased with the fact that I needed to call the office to enable my being able to dial out. This was very inconvenient.

“This has been a great stay. I have stayed here before and each time I find the staff extremely accommodating, friendly and wanting to be sure all is well with my stay. Just great!”

Aug 28, 2007 by Mary from San Francisco, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location and safe.
• No pool or exercise room, no shampoo or hair dryer unless you asked.

“Good safe convenient location near Highway 41 and close to River Park. Clean and comfortable room. No shampoo, conditioner, lotion, or hair dryer provided in the room but when I asked the front desk for some shampoo and a hair dryer they gladly gave them to me. No swimming pool or exercise facilities - a pool would have been nice during the summer.”

Aug 26, 2007 by Marvin from Vista, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Free internet for this stay.
• Air conditioner worked but not very well.

“Staff was friendly; they even gave us free internet for our one night stay which I guess they usually charge $5.”

Aug 15, 2007 by Leticia from San Diego, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[3] • Location:[10]

• I liked the idea of a kitchenette in the rooms.
• The room smelled of cigarette smoke, the carpet was badly stained and the beds were uncomfortable.

“The outer appearance of the hotel was nice. The rooms are outdated. The front desk clerk was not very friendly and made numerous mistakes on my visa bill. I liked the fact that it was in a convenient location.”

Aug 12, 2007 by Martin from Bunkeflostrand, MA
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[3]

• Extreme poor bed.

“When you bed for a hotel and get a poor suite instead, that is a little too unspecified.”

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