Grand Sierra Resort and Casino

Photos of Grand Sierra Resort and Casino, Reno

• Add your own photo of Grand Sierra Resort and Casino

User Reviews for Grand Sierra Resort and Casino, Reno

• Add Your Own Review »

Oct 14, 2009 by Uniqu3 from Oakland,CA
Overall Rating: 8

• Have a lot of things to do and really nice room.
• Do not like that they charge $10.00 resort fee on top of what
  I paid with Priceline.

“Everything is good except there is a hidden charge of $10.00 per person for staying at that hotel because it is a resort. if i have choice,
I rather get another hotel for what
I paid for with Priceline instead of paying an extra costs that i did not have any clue of.”

Sep 30, 2009 by Brad from Genesee,ID
Overall Rating: 8

• Many amenities. Close to airport. nice pool.
• No coffee in rooms.

“Well worth the money I paid for it. I would visit again for the price.”

Sep 18, 2009 by Randy from Kingsburg,CA
Overall Rating: 6

• Fast check in.
• Service at the Steak house and found room open and unattended by maid service hours before check out time.

“It was more to my liking when it was Hilton. Will not plan to stay again.”

Aug 28, 2009 by Tom from Draper,UT
Overall Rating: 10

• Close to airport.
• Slot machines never pay out.

“I always stay here!”

Aug 20, 2009 by Scott from San Francisco,CA
Overall Rating: 2

• The best part of this hotel was when I left.
• Filthy room, noisy, disgusting, rude front desk staff.

“This hotel is horrific. The rooms are dirty (mold in tubs), outdated decor, rude staff, etc.”

Aug 18, 2009 by Angelyn from Pocatello,ID
Overall Rating: 10

• Staff was friendly and helpful.
• Location of front entrance to parking lot.

“The hotel was clean; the staff was helpful and friendly and was the children had a great time in the bowling ally and arcade.”

Aug 12, 2009 by Richard from Angwin,CA
Overall Rating: 9

• The price was great on a weekend with lots of activities.
• Nothing.

“The hotel provided a good value through Priceline. Even though the hotel made a mistake in allowing this reservation to be made because it was a special weekend in Reno with August activities, they honored my reservation and gave me a very fine room.”

Aug 6, 2009 by Gregory from Rohnert Park,CA
Overall Rating: 1

• Easy check out.
• Rude employees, surprise resort fee.

“When I arrived there were two clerks behind the counter. When it was my turn the available clerk said she was on break and I would have to wait for the only other clerk. When I was finally helped the clerk said that the king bed I had reserved was unavailable and I would have to take a room with doubles. Then he said there is a mandatory resort fee. I did not think this surprise fee was fair so I asked to speak to the manager on duty. He said if I did not want to pay the resort fee he would cancel the reservation, but I would not get a refund. I really had no choice then. I was given a room in the lower quality section of the hotel. There were no amenities to speak of us only a bottle of shampoo and a bar of soap. The room had a funny smell when I walked in, as did the linens. At night the room was very noisy with kids running up and down the hall until 2 a.m. whenever anyone left their room the door would slam shut behind them. Since the walls were so thin this was very jarring and caused me to wake up several times during the night. The room I was given faced the direction that the sun rises. The drapes had a gap at the top of the window and were work to the point of having holes in the light blocking insulation, so that when the sun rose the room became to bright to sleep. This is great if you want to wake up early, not so much if you are trying to get some sleep after being woken by running kids and slamming doors. The best thing about the stay was the easy video checkout. After this experience I wanted to leave as soon as possible.”

Jul 28, 2009 by Min from San Ramon,CA
Overall Rating: 10

• Very nice room and pool.
• It was little bit away from downtown.

“Very nice room and the pool. I would stay there next time I visit Reno.”

Jul 13, 2009 by Edward from Cypress,CA
Overall Rating: 8

• Got room up high with a city view.
• Moldy tub, stained carpet, maid didn't perform services well and no covered parking.

“This hotel's location is about 2 miles from Reno downtown. The room was large, but he carpet was stained, and the tub moldy. The maid did not always leave toiletries, towels and tissues in the room. I did not like the $5 resort fee that was an additional charge.”

May 22, 2009 by Philip from Bountiful,UT
Overall Rating: 7

“Hotel, lobby, casino, etc all very nice. Room old and not so nice. Air conditioner did not work.”

Apr 30, 2009 by Latoya from San Jose,CA
Overall Rating: 9

• It looked very classy.
• The parking lot is far from the hotel. There is no refrigerator.

“I had a good experience at this hotel. My dad was impressed and I got the room for a cheap amount on Priceline. The front desk staff was very friendly and I was checked in quickly. My only turn off, was there really wasn't a cheap quick place to grab a bite to eat. Also, the pool was out of order. My kids were disappointed.”

Apr 29, 2009 by Eric from Dayton,NV
Overall Rating: 9

• So much to do with great restaurants, bowling, movie theatre, free shows and great vibe, great remodel!
• The only issue is some items in rooms are a little dated from prior to remodel.

“My favorite hotel for food, fun, and great room for reasonable price in Reno Unbelievable place for a family vacation for the property and lake Tahoe is just a short ride away. What a hidden gem for an affordable family vacation!”

Apr 22, 2009 by Chiara from Davis,CA
Overall Rating: 9

• Clean and attractive.
• Smokers.

“Helpful staff, clean and spacious room, good restaurants.”

Apr 9, 2009 by karie from Redding,CA
Overall Rating: 7

• Easy access in and out of hotel.
• They gave us a dirty room at first.

“Good location. Friendly front desk and bellman. They did give us a dirty room at first and did nothing to compensate us for that. I like that there is a Starbucks in this hotel.”

Apr 8, 2009 by Stephen from Nanoose Bay,Canada
Overall Rating: 8

• Very close to the Airport and Airport shuttle service.

“The room was clean, but worn off the bathroom fixtures and dated furniture.”

Apr 6, 2009 by Connie from Merced,CA
Overall Rating: 8

• Nice atmosphere.
• Resort fee.

“Very nice and clean.”

Jan 29, 2009 by Arthur from San Ramon,CA
Overall Rating: 9

• I've always liked this Hotel since it was owned by Hilton in the past.
• I don't like how you have to pay for Internet being it's free most everywhere else.

“This Casino Hotel and Resort is just the right mix of being family and adult friendly. They have a lot of different activities from a Movie Theatre, Golf Range, Shops, Restaraunts, Spa, Meeting Rooms, Casino and Sportsbook. I really like the fact that you could catch a Free shuttle ride to either Northstar or Squaw Valley from the Hotel.”

Jan 27, 2009 by Jose from Sacramento,CA
Overall Rating: 8

• Lobby and food choice.
• No electric outlets in the room, and parking is far and bad!

“Self parking very inconvenient, nice large room, no electrical outlets in room. Good choice of fast food.”

Nov 5, 2008 by Boyd
Overall Rating: 10

• The front desk was awesome and helpful.
• There was nothing I disliked about this hotel.

“The Grand Sierra Resort is a hotel with fun for everyone in the family. Anywhere from bowling to movies to casino. It satisfied all the needs of my wife my children and me. The buffet and other restaurants were priced right with very good food.
”

• View All User Reviews

Amenities at Grand Sierra Resort and Casino, Reno

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Casino Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

Learn more about Grand Sierra Resort and Casino at Priceline Travel Guides »