Atlantis Casino Resort and Spa

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User Reviews for Atlantis Casino Resort and Spa, Reno

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Jan 21, 2010 by Beth from Temecula,CA
Overall Rating: 7

• Rooms were well appointed.
• Way too smoky in lobby and hard to get from parking lot to elevators.

“Will use priceline but try for a 3.5 star.
”

Oct 28, 2009 by Claire from Berkeley,CA
Overall Rating: 6

• My room was spacious, clean, and quiet.
• The public areas were often cigarette smoking, noisy casino areas.

“If you can tolerate having to negotiate loud, cigarette smoke filled gaming areas to get to your room and your meeting rooms, then this will be a bargain. My room was clean, quiet, and spacious. The most popular restaurants in the hotel were dreadful.”

Oct 17, 2009 by Jasmann from Plumas Lake,CA
Overall Rating: 10

“The hotel was away from the strip in a comfortable atmosphere. Overall this hotel was very nice. It provided a luxurious environment. Spa and pool area located within the facility. It also had a whole floor dedicated to food and entertainment. I would stay there again. We had a luxury tower room.”

Oct 7, 2009 by Tom McGuigan 559-907 from Visalia,CA
Overall Rating: 1

• The hotel was uncooperative in resolving my problem. I rerouted to Vegas and spent a large sum of money.
• They were rude and not helpful.

“Will not stay there in the future. I have been at this hotel in the past and this is not a four star hotel.”

Oct 5, 2009 by Linda from Chesterfield,MO
Overall Rating: 7

“Hotel was close to airport. Staff very friendly and helpful.”

Oct 2, 2009 by Wendy from Trinidad,CA
Overall Rating: 4

• Clean, comfortable, and a great staff.
• Gambling environment, very impersonal, and impossible to win on slots.

“The hotel was outstanding. But the gambling was boring, there were no friendly people, can't win on any of the slots or tables. Just no fun at all.”

Sep 22, 2009 by Adam from Saint Louis,MO
Overall Rating: 9

• Clean rooms. Spa on site.
• Desk needed way to attach laptop lockup cable.

“Nice clean rooms in a great resort. The casino was nice and conveniently located close to the airport and expressway.”

Aug 20, 2009 by John from Etna,CA
Overall Rating: 9

• Location was good for all around travel in town and
  close to many other attractions.
• No icebox in room.

“Overall clean, remodeled rooms, lots of space and
staff was friendly and helpful.”

Jul 24, 2009 by Sally from Brighton,MI
Overall Rating: 9

• The room was large, nice, clean and quiet.

“The hotel was close to the airport which is what we wanted and very clean and nice. I would recommend it to others.”

Jul 22, 2009 by Michelle from Bishop,CA
Overall Rating: 10

• Atmosphere.

“The room and hotel exceeded my expectations.”

Jul 13, 2009 by John from Redding,CA
Overall Rating: 3

• The rooms I asked were not ready-delayed until 6:30.

“I booked three rooms for my family and friends. Arriving early I hoped to secure the rooms prior to picking them up at the airport. Returning at 4:30 only one room was available. The other two rooms were not ready until after 6:30 that evening, which was difficult and inconvenient.”

Jul 10, 2009 by Ken from Northridge,CA
Overall Rating: 3

• Nothing.
• The room.

“The room was cheap and they were making a lot of noise the next morning changing the rooms.”

Jun 27, 2009 by from Bend,OR
Overall Rating: 10

• Clean and light.
• Extra resort fee.

“Fine.”

Jun 11, 2009 by Nanette from Fallon,NV
Overall Rating: 9

• Great room. Comfy beds. Amazing view.
• Hard to find parking, long way to walk.

“Great experience overall. Great view, clean/comfortable room.”

Jun 3, 2009 by Christina from North Highlands,CA
Overall Rating: 1

• Nothing.
• Old and raggedy, inconvenient, room not a 5star at all.

“Beds were hard as a rock, old looking, elevator & escalator not working with no notice or warning. No refrigerator or microwave, which you can get in a motel 6 for less. It was a good hike to get to parking area. Rooms were not much better than a Motel 6. This was in the tower. Everything cost extra and they charge an energy charge per night.”

May 20, 2009 by Barbara from Auburn,CA
Overall Rating: 10

• The front desk staff was excellent.
• No coffee service in the room and no fridge.

“The hotel staff greeted us in a friendly and efficient manner. The hotel is clean (there is smoke in the casino area) and neat. The room we stayed in was quite spacious, had good air conditioning (which we needed), and was clean.”

May 20, 2009 by Roberta from Fallon,NV
Overall Rating: 8

• The view.

“The remodel was needed, most of the staff was very friendly and helpful.”

May 19, 2009 by Lillian from Dublin,CA
Overall Rating: 10

• It was so comfortable, cheery and fit our needs.
• I do not believe there was anything.

“It was comfortable, cheery, friendly a convenient location, restaurants were very nice, not much more a person could want. Also, enjoyed the gambling.”

May 18, 2009 by Debbie from Raymond,WA
Overall Rating: 9

“Hotel was very close to the airport and easy to find. It was not close to anything else though. The hotel rooms were great. Looked very nice and newly newly remodeled. Over all the value was great and we would love to stay here again.”

May 14, 2009 by Laurie from Las Vegas,NV
Overall Rating: 8

• Indoor pool was OK, carpet in the room.
• Hot tub, old had cracks in tile, outdoor pool was old, threatened to charge for pool towels if we did not return them.

“Overall good experience. They charge $10.00 per day for internet access. That is taking advantage of the customer when there is no other choice.”

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Amenities at Atlantis Casino Resort and Spa, Reno

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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