Holiday Inn Reno-Downtown

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User Reviews for Holiday Inn Reno-Downtown, Reno

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Apr 29, 2008 by Dell from Grand Junction, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy access.
• No pool, but one was not expected.

“An excellent place to stay.”

Apr 17, 2008 by James from Dublin, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Rooms were very nice, clean, comfortable, and appealing.
• Too much smoke in the lobby and registration area.

“Overall, a very nice hotel.”

Apr 16, 2008 by Thomas from Converse, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[1]

• Ability to check in at 2:00am.
• Well worn/casino too small.

“This was an old looking hotel and was not convenient to the casino strip of Reno, NV.”

Apr 9, 2008 by Stephen from Medford, OR
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff was very friendly & helpful. Moderately clean facility. Rooms were very clean.
• Adjacent gambling casino & drifting cigarette smoke.

“It met our expectations as we don't gamble. It was reasonably clean. Casino environment isn't compatible with families. Needs a design change to keep the casino's cigarette smoke from drifting into the main lobby. We would stay again. Hotel room was very clean.”

Apr 1, 2008 by Buck from Cleveland, TN
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[4]

• No problem finding a parking space.
• Noisy neighbors. Plumbing is very noisy too. We could hear flushes and showers in adjacent rooms.

“The Holiday Inn is average. The room itself was nice enough, but the hotel is located in a run-down area of town. Noise from the plumbing in adjacent rooms was annoying, and being awakened at 2 AM by noisy neighbors across the hall was not appreciated. We did not patronize the restaurant, use the pool or visit the casino. OK for a one night stay, but try another hotel for extended stays.”

Mar 22, 2008 by Louise from Springfield, OR
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[7]

• It had hot water.
• The second night we stayed a week later, the room cost us more and was smaller.

“I would not stay there again. We are used to much better rooms at a Holiday Inn.”

Mar 20, 2008 by Paul from Concord, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[1]

• staff, front desk supervisor, shuttle driver(s) AM & PM.
• Location and décor.

“Stuck in 1971 era.”

Mar 19, 2008 by Chris from Hayward, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good upkeep of rooms.
• Very small casino.

“Not a bad value for someone looking for a quick getaway.”

Mar 19, 2008 by Bill from Camas, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Rooms were quiet.
• Met expectations of the price and star level.

“Was better than the Fitz, but the location was a little farther than expected. All we did was sleep there and didn't use facilities.”

Mar 16, 2008 by Steven from Las Vegas, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[1]

• Free local calls and good view also free shuttle.
• Bad are full of homeless and drug addicts and hookers.

“The internet should be free where you need a key to get into room and they should not charge. Also, security should ask people for key instead of just anybody walking inside. Also, not typical for Holiday Inns is no free breakfast, but there is a free van that will go downtown and the airport.”

Mar 5, 2008 by Theresa from Mountain House, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[7]

• Price and location.
• Overwhelming smell of cigarette smoke in the lobby.

“Perfect for the price, wasn't expecting anything outstanding but was clean and comfortable. However online it says the rooms have fridges (which I need for my baby) but when we got there, they charged us extra for the fridge, I was upset about that but other than that, no problems.”

Mar 5, 2008 by Samantha from Sunnyvale, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[7] • Location:[4]

• Price.
• Casino staff/cleanness.

“It was what I paid for. Nothing to brag about.”

Mar 5, 2008 by Jenene from Las Vegas, NV
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[1]

• Clean room.
• Uncomfortable beds, scary location, terrible food, run-down casino attached.

“The area this hotel is in is unsafe. The casino attached to the hotel is definitely a low-income locals casino. Lots of police activity. Rooms and hotel lobby were very clean, however the beds were extremely lumpy for a hotel bed and we kept having to call maintenance to repair the toilet. The heat worked on/off. Bad TV reception on all the good channels. It was basically a room to just sleep in. Restaurant food was not good. Stay away from the gift shop. I definitely would not recommend this hotel for families, or for comfort even just as a quick over-night stop.”

Mar 4, 2008 by Dave from Sacramento, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[1]

• Can bring pets for $20.

“Good hotel, NOT downtown as we requested though.”

Feb 29, 2008 by Haydee from Antioch, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[2]

• The rooms were clean.
• There were shady characters hanging around the lobby non-stop.

“The hotel rooms were clean and once I went in my room I felt safe. the casino/lobby area however had people hanging around who were asking for money, cigarettes. That made me very uncomfortable. we drove into the city were it felt safer.”

Feb 24, 2008 by Heidi from Stockton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room itself.
• Nothing.

“The room was very nice. I was very shocked. I had a king bed with a couch, coffee table, desk and chair in my room. There was plenty of space. Will definitely stay there again.”

Feb 21, 2008 by Kelly from Kelso, WA
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[6]

• I was pleased that it was not the awful place that I had read in other reviews! A good thing was the shuttle service--pretty much at your convenience.
• Nothing.

“I had heard bad reviews on the cleanliness of this hotel. I found this not to be true! My room as well as public areas in the hotel were all in acceptable order for cleanliness! The staff was most helpful in getting me to and from town, and for my return trip to the airport. I understand that the attached casino has a bad reputation---something about things that go on outside the back door--but personally I do not hang outside the back doors of any places that I frequent! I found the casino to be a little outdated--carpet and such- but the food available and the staff there were wonderful! When I go back to Reno again--I will probably stay at the hotel again--especially for the money! It was a great deal for me!”

Feb 13, 2008 by Keny from Davis, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The cleanses of the room is greater than what I imagined.
• The noise from the railroad is a little bit annoying.

“Holiday Inn is really a nice place to stay during vacation especially when offering nice bargain.”

Feb 5, 2008 by Joe from Lakehead, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[4]

• Check in was very good experience.
• I did not like anything about it.

“Save your time and money.”

Jan 30, 2008 by David M. from Spicewood, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• Clean.
• Too many homeless people walking around in the parking lot.

“Very nice looking facility inside and out. Rooms are very nice, staff helpful. The only drawback is the homeless population is always in the parking lot. I was hit up for money every time I came out of or entered the building.”

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Amenities at Holiday Inn Reno-Downtown, Reno

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Casino Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service