Eldorado Hotel and Casino

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User Reviews for Eldorado Hotel and Casino, Reno

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Oct 26, 2009 by Shelly from South Lake Tahoe,CA
Overall Rating: 4

• Close to downtown. Easy to walk everywhere.
• The pool and jacuzzi were closed. Would not have selected this hotel if we knew that.

“The location of the hotel was excellent; close to restaurants and the river. However, the customer service was poor and the pool and hot tub were closed. If we would have known that there was no hot tub, we would have opted to stay at a different hotel.”

Oct 8, 2009 by Merle from Mountain View,CA
Overall Rating: 10

• Check-in was very easy and staff was helpful.
• It's like a cruise ship, you can get lost very easily!

“ We came from the airport to the hotel and never left. We had a great time. Restaurants were very good, restrooms clean and had hand lotion, very important when in dry areas. Most hotels have stopped this little extra. ”

Aug 24, 2009 by Sally from Alamo,CA
Overall Rating: 2

• Room was not nearly as good as expected.

“There was a $3 resort fee (What was that for, the privilege of gambling?). The buffet was expensive and the food only so-so for $35 for two people. I expected better quality food and selection.”

Aug 17, 2009 by Angela from Sacramento,CA
Overall Rating: 10

• Nice, spacious, clean rooms!

“Very nice, especially for the price. I was abolutely, pleasantly surprised!”

Jul 28, 2009 by Sunnye from Soldier,KS
Overall Rating: 7

• Good location.
• No view from window.

“No room in the fridge, was pre-stocked with other stuff. Air conditioner would not cool. Bed too soft. Small room.”

Jul 17, 2009 by Esther from Pioneer,CA
Overall Rating: 10

• The room was very nice and clean. The choice or resturants was excellant.
• When we came out of the elevator to go get our car you did not have an escalator working. we had to take the stairswhich was difficult for my husband.

“I would go back again. Enjoyed the stay.”

Jul 13, 2009 by Michelle from Carmichael,CA
Overall Rating: 10

• Friendly staff, secure setting, cleanliness.
• I liked everything about the hotel.

“This hotel exceeded our expectations. We enjoyed the large room, cleanliness of facilities and friendly staff. We plan to stay here the next time we are in town.”

Jul 11, 2009 by Connie from Brooklyn,NY
Overall Rating: 5

“I am very upset.”

Jun 26, 2009 by Suzee from Reno,NV
Overall Rating: 4

• The casino and entertainment were top notch.
• The quality of the hotel room itself and the pool were 2 star.

“Perhaps an upgraded room would be nicer, but the quality of the room we had was like a 2 star hotel. It smelled bad, the carpet was old and the room was tiny. I would have rather stayed in a Holiday Inn than this room. The casino was awesome though.”

Jun 1, 2009 by Eric from Elko,NV
Overall Rating: 9

• Easy to get to.
• Gave us the wrong room number.

“This was a nice hotel. Lots of options for places to eat inside the hotel without having to walk through the casino, which was nice for kids.”

May 16, 2009 by Lorraine from Fremont,CA
Overall Rating: 8

• Beautiful facility, excellent staff, and accommodating.
• Had to pay for Internet connection. Big no.

“Because we had to pay for Internet connection, my partner was furious. He is an IT professional, and could not believe a hotel with this star rating would make you pay for such a thing. For that one reason, he would not return. However, from my standpoint, I went to get away from the laptop, see family, and it was a lovely hotel. I would go again based on the lovely facilities, and extremely helpful staff. Need to include a microwave though in the standard rooms to go along with your service bar etc. As a standard item. Just for the convenience.”

Apr 1, 2009 by Marco from Atwater,CA
Overall Rating: 7

• Great location.
• Room smelled like smoke.

“Great location, good service and well located. Non smoking room smelled like smoke.”

Mar 29, 2009 by Rebecca from Roy,WA
Overall Rating: 8

• Location is perfect
• Cocktail waitresses were few and far between.

“

”

Mar 19, 2009 by Lee from Gaston,OR
Overall Rating: 3

• Location.
• The bedrooms smelled like smoke & were nothing special.

“Very average rooms.”

Mar 11, 2009 by Paulson from San Mateo,CA
Overall Rating: 7

• Location.
• A
  dirty pillow case, horrible noise insulation between rooms.

“Typical Reno casino/hotel. Not much surprises except the nicely remodeled buffet restaurant.”

Mar 5, 2009 by Keith from Streamwood,IL
Overall Rating: 5

• Location and buffet.

“Rooms are crappy. The hotel is nice besides that, but the room was awful. There was a 19" old TV and the bathroom was horrible.”

Mar 4, 2009 by John from San Rafael,CA
Overall Rating: 8

• It's right in the middle of everything. Great location. Friendly.
• Did not have a spa. We were able to use the spa at the next hotel.

“Great place to stay for a weekend or couple of days. Easy access for parking and you can walk everywhere. The hotel rooms were nice and the beds were comfortable and the large flat screen TV made it hard to get out of bed on Sunday. I've stayed at this property a couple of times now and have never been disappointed.”

Dec 25, 2008 by Connor from Sparks,NV
Overall Rating: 8

• Comfortable bed.
• Noisy. The food was expensive.

“The Eldorado is nice. The rooms are affordable and the experience is higher class then similar casino hotels in the area. I recommend this hotel to anyone seeking a fun, relaxing experience. Not the nicest or classiest, however it is still clean and friendly.”

Dec 11, 2008 by Alex from Stockton,CA
Overall Rating: 8

• The location was perfect. Walking distance from all attractions.
• i did not enjoy the view from my room. All
  I could see was the roof top & air conditioning of the lower levels.

“Overall it was a good place to stay a weekend. Not much to do for children but plenty for adults.”

Sep 8, 2008 by Lynn from Boise, ID
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[5]

• Plenty of restaurants.
• This was a smoking hotel. Pool was closed.

“The room was very nice and the staff helpful although not always knowledgeable. Lots of restaurant choices. I wouldn't feel safe walking around the streets, skybridge to parking garage. Pool is seasonal and closes very early by 7 p.m. minimum.”

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Amenities at Eldorado Hotel and Casino, Reno

24 Hour Front Desk Bar/Lounge Casino Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box

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