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Eldorado Hotel and Casino 3-star

345 North Virginia Street, Reno, NV

The Eldorado Hotel/casino, A 26 story tower, located away from world-class Lake Tahoe Ski Resorts, is downtown Reno's most exclusive destination with 816 luxurious rooms and suites.[more]

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User Reviews for Eldorado Hotel and Casino, Reno

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.5]
Based on 305 user ratings

Apr 2, 2008 by Shelly from Pacifica, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Would not give us an adjoining room request until there, then didn't have any. Unfriendly waitresses in hotel's Tivoli Restaurant.

“Very enjoyable, friendly (except in one restaurant), clean, and very quick to respond to room requests. I was traveling with 3 elderly relatives and the hotel would not give us adjoining rooms until we requested onsite. But of course, they had none once we were there. We were in an adjoining room, but had strangers next door. Also, the guard one night let 6 people on the elevator without checking pass keys, so we got off and complained.”

Mar 11, 2008 by Sandra S. from Livingston, TX
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[5] • Location:[6]

  • Location.
  • Dated.

“Location great, but needed updating. A 70's hotel that still had older carpet, room doors, etc. Hotel was ok, but nothing I would try to book again.”

Mar 1, 2008 by Hiram from Redding, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[9]

  • Located conveniently.
  • The staff at the hotel was wonderful, the surrounding restaurants left much to be desired in terms of the quality of the service.

“The Eldorado is simply beginning to look old and smoke stained. Everything seems to have a bit of a I need a face lift look to it in my opinion. Everything smells like smoke smoking room or not. I think that negotiation around the hotel is difficult but I guess that is the best way to keep people gambling.”

Jan 11, 2008 by Charles from Redding, CA
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[3] • Location:[7]

  • Close to other casinos, where I will stay in the future.
  • The rooms smelled bad and were in poor shape. Peeled paint, broken tile etc.

“My room smelled like sewage. The room was old and in poor repair. Paint coming up in the bathroom. I rented 4 rooms for friends; we all felt a Motel 6 would have been better. The rooms were not even close to 4 stars as advertised.”

Dec 31, 2007 by Carlos from Santa Clarita, CA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • The price and location that is close to the University of Reno, Nevada.
  • The room and sheets stunk like cigarette smoking.

“We have stayed here before because of the location. This trip our room stunk like cigarettes.”

Dec 18, 2007 by Anne from Mableton, GA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[5]

  • Nice bathroom, good view from 9th floor.
  • Excessive internet connection charges for wireless laptops and no coffee maker in the room.

“The hotel offers a wide range of restaurants. Staff was polite. I was not pleased by their charges for wireless internet access. Wireless access is often free at hotels. That cost less. A four star hotel should provide coffee makers and wireless access in the room for free.”

Dec 16, 2007 by Maya from Roseville, CA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Great food.
  • Smoke filled.

“My stay was very uncomfortable due to the fact I was unable to escape the smoke. The hotel needs to get a filtration system so people that have health issues can enjoy gambling etc&”

Nov 8, 2007 by Joan from Fremont, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Rooms were quiet.
  • Smoking guests.

“Busy downtown hotel with lots of activities and easy access to silver legacy and circus.”

Oct 13, 2007 by Steve from Mill Creek, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • They upgraded us to a suite and made the stay wonderful.
  • Casino real smoky.

“Good location, friendly staff.”

Oct 8, 2007 by Lou from Roseville, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Good location, safe, and friendly.
  • Restaurant.

“Good place to stay but the Roxy Bistro restaurant leaves a lot to be desired.”

Sep 30, 2007 by Tom from Reno, NV
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Bed was extremely comfortable.
  • Not much.

“The el dorado Is excellently located to all of those things one might want to go to Reno for, many of which--gaming, live shows/music, dining, and so on--are available without leaving the hotel Itself. Parking Is easily accessible, the Interiors plush and comfortable. Additionally, the hotel and casino are connected Internally to other two other properties (circus and the silver legacy) leaving almost no need unmet without too much leg work. A great place to stay, with an excellent bed to boot.”

Sep 25, 2007 by Becky from Vallejo, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location.
  • Smoking allowed in public area.

“Large hotel , nice facilities, many dining options, few daytime entertainment options unless one left the hotel, lots of nighttime entertainment options.”

Sep 4, 2007 by Carolyn from Davis, CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Convenience.
  • Smoke in the hallways.

“The hotel is a great place to stay. One bonus is that the beds are very comfortable.”

Jul 31, 2007 by Graham from El Sobrante, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Clean rooms, friendly staff.
  • Lingering smell of smoke (because of casino).

“The Eldora do offers reliable accommodation, with helpful staff, convenient location. Obviously, good if you like to gamble, but still ok if you don't.”

Jul 30, 2007 by Edith from Arcata, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • I liked it all. It was a very pleasant place to stay. The rooms were great.
  • You had to pay extra for internet service.

“This was a nice place to stay. It was very secure and the staff was very friendly.”

Jul 25, 2007 by Al from Albany, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Great location, upgraded room.
  • Couldn't find my reservation. Hotel agent informed me it was my responsibility to resolve it.

“Convenient to the Reno strip. Some nice features.”

Jun 4, 2007 by Allen from Perry, OK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The security was great and the people were very helpful.
  • The candy in the room was high.

“If we are ever in Reno again we will stay at your hotel.”

May 28, 2007 by Erin from Norther California
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great rooms for the price.
  • It is easy to get lost in the hotel/casino.

“Rooms are very nice for the price. Overall a great hotel and casino.”

May 25, 2007 by Erin from Yuba City, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Nice rooms, location, great restaurants.
  • Sometimes check in can be a little slow.

“We usually stay at the Eldora do and we have never been let down. If you have the money tries getting one of their player suites, totally worth every penny. The rooms are very large with a sitting area, table w/ 4 chairs, king sized bed, and a Jacuzzi tub over looking the city or mountains. The higher up in the hotel, the better the views.”

May 20, 2007 by William from Alameda, CA
Overall Rating: 2 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Very convenient for gambling and the shows are excellent.
  • Put into a smoking room when we asked for non-smoking.

“This is an excellent hotel and had it not been for the fact we were assigned a smoking room when I specifically asked at check in for a non-smoking room things would have been great. The rooms are big and usually clean with very comfortable beds. I would stay there again except I would know to make sure the room meets my expectations before dropping off the luggage and leaving for dinner without thoroughly checking it out. When we got back to the room for the night it was then too late to do anything about the situation.”

Amenities at Eldorado Hotel and Casino, Reno

  • 24 Hour Front Desk
  • Bar/Lounge
  • Casino
  • Concierge
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Modem Lines in Room
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
Hotel Representatives:

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