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Doubletree Hotel Sacramento
2001 Point West Way,
Sacramento, CA
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Average User Rating: 8.0 Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5] Based on 1382 user ratings |
Apr 25, 2008 by
Kimberlie from Citrus Heights, CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[5] •
Location:[9]
“Overall hotel was fine. I was given a key to a room already occupied. The girls at the front desk didn't have as much professionalism as I would expect but they were friendly. I was also not the only one given keys to an already occupied room.”
Apr 23, 2008 by
Luis from Winton, CA
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[9]
“The hotel was nice in the perfect location, by the Arden Fair Mall. The rooms were a little small and needing maybe some upgrades. But overall is was what I wanted.”
Apr 20, 2008 by
Edward from Grass Valley, CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Friendly staff, convenient location, interesting wildlife area, but problems with duck protection and ducks wanting to get in the swimming pool. Some renovation going on.”
Apr 10, 2008 by
Dave from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Excellent place to stay. Perfect location with Arden Fair mall across the street and great restaurants within two blocks.”
Apr 9, 2008 by
C from Reno, NV
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Hotel appears to have started some badly needed upgrades (linoleum in bath has pulled away from floor).”
Mar 30, 2008 by
Patti from los angeles
Overall Rating: 1
Cleanliness:[2] •
Staff:[1] •
Location:[6]
“Dirty carpets, coffee filters way too large for the coffee maker and the coffee maker had a bug in it, so it was fortunate that I checked before pouring water in the container! The elevator had chipped paint and chipped paneling and was very smelly. The hotel room had a bad odor, the staff was discourteous. I wish I'd written this review sooner, as I could more easily give an account of just how much of a nightmare this hotel stay was several months ago. How bad was it? Do not stay at this hotel.”
Mar 28, 2008 by
Laura from Fresno, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“The rooms were clean and spacious. Beds were pretty comfortable, with attractive clean bedding. We got chocolate chip cookies at check-in and a newspaper outside the door in the morning. The tub drain was somewhat clogged, and when we were filling the tub to bathe the kids, gunk floated up from the drain. That was the only real negative. Otherwise we were quite satisfied with the room.”
Mar 22, 2008 by
Harriet from Orange, CA
Overall Rating: 3
Cleanliness:[7] •
Staff:[4] •
Location:[8]
“I would not recommend staying there. There are other options available to you in that same area.”
Mar 18, 2008 by
Kathleen from Cottonwood, CA
Overall Rating: 5
Cleanliness:[4] •
Staff:[5] •
Location:[9]
“They had us in the very back of the hotel; there were not other cars park there, so I worried about security.”
Mar 12, 2008 by
Dianna from Fort Bragg, CA
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[7]
“Great restaurant, kind of a cafe look but the best food, and good prices. Very friendly staff, we enjoyed our stay.”
Mar 11, 2008 by
Eleazar from Fairfield, CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[10]
“We enjoy the stay and will recommend the place to any one.”
Mar 11, 2008 by
Jay from Chester, CA
Overall Rating: 8
Cleanliness:[7] •
Staff:[9] •
Location:[9]
“Nice hotel with a friendly staff. They appear to be remodeling at least some of the rooms as of March 2008 as there is a lot of construction going on in the various wings of the hotel. Sure wish they had free internet service though.”
Mar 10, 2008 by
Maria from San Luis Obispo, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Great location. Adjacent to Arden Mall and very close to Cal Expo. Short drive to downtown.”
Mar 8, 2008 by
Maria from San Luis Obispo, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Great for business and leisure. Right next to Arden mall, many restaurants, gasoline/car wash walk to Cal Expo. Short drive to Capitol and Downtown. University nearby.”
Mar 6, 2008 by
Dennis from Damascus, OR
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“A clean and spacious room with nice workout center and pool area.”
Mar 6, 2008 by
Steve B. from Fresno, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Perfect for families, we had a very quiet night. They do have an awesome staff. It was crowded when we checked (45 minute wait), but they had a staffer passing out water. When they ran out of their trademark cookies, they were generous with the vouchers. We had a very "sweet" stay.”
Mar 6, 2008 by
Alvin from Beaverton, OR
Overall Rating: 2
Cleanliness:[1] •
Staff:[10] •
“Although the staff was very friendly, the bad elements outweighed the good.”
Feb 27, 2008 by
Dorothy from Clovis, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great Stay.”
Feb 23, 2008 by
Marilyn from Tracy, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“The hotel was above average and I have no complaints. The room was very nice and all of the staff we encountered were extremely courteous, friendly and helpful. We were there on business and really enjoyed our stay. It was very relaxing and peaceful.”
Feb 21, 2008 by
Eileen from Pacifica, CA
Overall Rating: 3
Cleanliness:[2] •
Staff:[5] •
Location:[4]
“We arrived at check-in, the staff was nice and polite. The hotel has many rooms on a very large property. There were told our room number and the name of the building. When we got there, we were unable to gain access to the building. Luckily for us, security was patrolling the area. They told us we were at the wrong building. We went to the correct building and still could not get in. So we went to the front desk again and the clerk was extremely apologetic. He gave us the correct info and apologized again. We tried our luck at the new building and once again could not get in. We called the front desk and the clerk advised he was going to send security. Security arrived and stated they believed there was a problem with the door. Security walked us to our room, which I found spacious, but old and dirty. We did not stay the 2 nights we had already paid for. I would not recommend this hotel.”
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