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Hilton Sacramento Arden West 3-star

2200 Harvard Street, Sacramento, CA

The Hilton Sacramento Arden West is located in the financial and commercial development of Point West at the Intersection of Business 80 and Arden Way.[more]

  • Amenity Highlights — Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge, Restaurant
  • Average User Rating: 8.5 [rate it]
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Photos of Hilton Sacramento Arden West, Sacramento

User Reviews for Hilton Sacramento Arden West, Sacramento

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 229 user ratings

Apr 17, 2008 by Sol from Wakefield, RI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[5]

  • Very clean, quiet, bright room. Very comfortable bed.
  • The $9.95 charge per day for a wireless internet connection really put me off.

“Outside of the off-putting daily internet charges, this is a very modern, comfortable hotel.”

Apr 7, 2008 by Rita from Salinas, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Friendly staff.
  • No emergency plans.

“At mid night the light went out as I got back to the room. The power was out. My husband was down stairs and there were no back up lights for the emergency. No floor markings for emergency exits. No stair way lights. The staff didnt know what to do. If that had been a real emergency We would have been in trouble.”

Mar 28, 2008 by Ann from Oakland, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Convenient to the activity we attended. Helpful staff.
  • Stark outward appearance.

“The Hilton met our expectations. We did not use the dining room, but it appeared quite nice. I was surprised that some sort of breakfast did not come with the room; in fact, the prices for breakfast were high.”

Mar 12, 2008 by Loretta from Redding, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable, very clean, spacious, easy access to freeways, courteous staff, close to shopping mall.
  • Prefer glassware in bathroom to be disposable for hygiene purposes.

“Arden Hilton is dedicated to providing excellent service to guests from friendly - efficient check-in to immaculate guest rooms - to easy check-out. Bed linens were crisp and clean. The beds were decorated with an array of inviting pillows. They offer in-room movies and games along with TV. They have a coffee bar in the lobby along with comfortable furniture in color schemes that are inviting and relaxing. The employees in the bar were friendly and knowledgeable about different drinks. They have a business center and pool, though we did not use them. They have ready made maps to assist guests in getting to local attractions. We found this very helpful and made it easy to get back to the hotel at night.”

Feb 23, 2008 by Megan from San Francisco, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[9]

  • Good location.
  • Kind of shabby room when you look up close.

“Overall very nice and a great location in proximity to Downtown, shopping, freeways, etc.”

Feb 3, 2008 by Kathi from Anderson, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • #1. Coffee in the room. We also stayed on the top floor and it had a balcony.
  • People talking next door woke up my daughter in the middle of the night and she had dance competition the next morning.

“This is a nice safe hotel near the Arden Mall. It was clean and comfortable.”

Dec 20, 2007 by Erik from Reedley, CA
Overall Rating: 3 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Close to restaurants and other attractions.
  • The noisy elevator we heard all night.

“It was hard to sleep with the noisy elevator next to our room. I expected better quality since it was a Hilton. Marriot residence in was a lot nicer than the room we had. Our bathroom door was stuck most of the time. I would rather not stay at this hotel again.”

Nov 30, 2007 by Bill from Sun Valley, NV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was nice, quiet, and very comfortable beds. In fact, the best beds I have slept in at a hotel.
  • Really nothing to note.

“This place runs a ship/shape operation. The staff was very attentive to our needs when asked and due to location, it was perfect for business travelers. Kudos to this hotel for its fine service. I would recommend it to anybody visiting in the area.”

Jul 11, 2007 by Jake from Temecula, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Friendly staff, easy check in/out, great location.
  • Must pay to use internet.

“Every thing exceeded my expectations, except that I was asked to pay $10 to use the internet. This is the first time that I ever had to pay to use the internet at a hotel. I drove down the street to the doubletree parking lot and used their internet for free.”

Jun 19, 2007 by Steve from Soulsbyville, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms were great.
  • They still charge for internet.

“We were very happy with this hotel. The Red Lion is old and somewhat rundown, the Hilton is top drawer.”

Jun 1, 2007 by Christine from Chico, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Very helpful.
  • Nothing.

“Helpful management. Nice restaurant. Good rooms.”

Mar 26, 2007 by Melissa from Chico, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location is great!
  • Sprinkler went off on my car! Parking lot too dark at night.

“Overall, good! Would definitely stay there again.”

Mar 20, 2007 by Victoria from Vacaville, CA
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[8]

  • The lobby was nice.
  • This was the first hotel that I booked that would not let me change the bed size.

“It was an attractive hotel but I was very disappointed that I could not change they type of room that was booked.”

Jan 4, 2007 by Royce from Stockton, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Nice hotel, clean, comfortable.
  • Pillows to soft.

“It is a very nice hotel, easy to locate from the freeway. Your in the vicinity of restaurants, and shopping. Two things that I found to be problems were the pillows were way to soft for me. My wife enjoyed them though. The other problem is the door separating the rooms allow way to much noise from the room connected to the one you occupy. We had to keep the TV on so we could drown out the noise.”

Mar 1, 2006 by Theresa from San Jose, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The beds were wonderfully comfortable!
  • NA

“Excellent stay. Very comfortable, convenient location, very helpful and friendly staff.”

Feb 16, 2006 by Bg from Medford, OR
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Easy to get to, close to where we needed to be.
  • Everything was perfect.

“Clean, big rooms, very comfortable.”

Dec 14, 2005 by Nicole from Redding, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Beds and pillows were soft and awesome.
  • Nothing was great.

“Breakfast buffet was good, was a little expensive. I think they should've offered a free breakfast with fruit, bagels, coffee instead of the only option being a pricey buffet.”

1 of 1 people found this review helpful.

Sep 19, 2005 by George from Los Angeles, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean, nicely appointed rooms and lobby.
  • Everything costs extra. No gratis continental breakfast and it costs extra to use the internet connection.

“Very nice, clean, moderate to upscale full service hotel.”

Sep 8, 2005 by Archie from Daly City, CA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Its nearness to Arden Mall is a plus.
  • There should be changing rooms near the swimming pool.

“I appreciate the fact that there was a cafe and restaurant in the hotel.”

Aug 31, 2005 by Kristina from Santa Rosa, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[8]

  • the hotel was beautiful and clean the night manager was extremely helpful!
  • There was a waitress in the dining room who ruined our meal with snapping at us and being rude. She was a middle aged dark haired woman and was bossy

“The hotel was excellent on the whole. It was clean and I felt safe with the location. They had night patrol searching the parking lot. I know that as I could not sleep and was looking out the widow in the early hours of morning.”

Amenities at Hilton Sacramento Arden West, Sacramento

  • 24 Hour Front Desk
  • Bar/Lounge
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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