Extended Stay America Sacramento/Arden Way

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User Reviews for Extended Stay America Sacramento/Arden Way, Sacramento

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Aug 30, 2008 by Leonard from Sacramento, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• The kitchen and the refrigerator in the room.
• The bed was too small.

“Good hotel. But needs bigger beds, maybe queen size beds instead of full size.”

Aug 28, 2008 by Jefferey from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast check in and very clean, friendly service late check in.
• Nothing to dislike.

“I arrived very late, and the lady that checked me in was very friendly, and was able to check me into my room very quickly. The room was very clean and very affordable. I will definitely stay here again and again. I have also stayed here many times in the past. I would definitely recommend Extended stay on Harvard and Arden in Sacramento to everyone I know.”

Aug 25, 2008 by Matt from Clovis, NM
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[3]

• Friendly Staff.
• Dirty.

“Too far from where I wanted to be. Nice staff. The GPS had the exact directions (good because the GPS is not always right).”

Aug 20, 2008 by Patti from Redding, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[6]

• Staff was very friendly.
• Room did not smell good.

“This hotel is good if you are on a budget and need a place in Sacramento near Downtown/Arden Fair/Calexpo. They are really on the economy side. Bed was pretty hard, these are efficiency suites so it had a kitchen area with stove/fridge/microwave/sink, but only one place setting of silverware was provided, no serving or cooking bowl, etc. The room appeared clean, but did not smell good. No extras in the room- if you want more than 2 pillows, a hairdryer or an extra blanket, you have to go to the desk to ask for it. Also, the lobby closes at 11pm. The staff was very friendly and helpful. We felt fairly safe, and overall it was a positive experience.”

Aug 17, 2008 by Rebecca from Schurz, NV
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Convenient location, close to mall & restaurants.
• I had to request room change due to bug bites.

“Once I changed rooms, it was okay. Easy access to freeway, close to mall & several dining options nearby.”

Aug 15, 2008 by Karen from Springfield, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Excellent use of space. Good arrangement of all components.
• If you are on foot, this is a very inconvenient location. With a car, all hotels are equal.

“I love the room design for the price. Bed, recliner, kitchen and plenty of shower water.”

Aug 12, 2008 by Matt from Sacramento, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Spacious room.
• Location.

“Very nice staff at front desk.”

Aug 8, 2008 by Joel from Crescent City, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Quiet.
• No lobby.

“Easy to get to, lots of parking and plenty of shopping and restaurants close to the hotel.”

Aug 2, 2008 by Trevor from Turlock, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[2]

• Price.
• Hair in the coffee mug.

“The shower was horrible, didn't even have shampoo. Hotel was in the ghetto. Was not comfortable even parking there.”

Jul 10, 2008 by Dave from Rancho Cucamonga, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great staff & close to shopping!
• A little bit dirty and AC was not working 100%.

“I've stayed here before and have never regretted it!”

Jun 15, 2008 by Adrienne from Chicago, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[6]

• Nothing.
• Everything.

“It needed cleaning, they need new flooring. Did not use washer & dryer because it was not ever available.”

Jun 6, 2008 by Sharol from Sacramento, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Provides soap for dishes and complete set of dishes for kitchenette.
• Kitchenette not very clean, and not enough dishes to use.

“The front desk person was very helpful and accommodating to our needs. The rooms should be cleaned (bathroom and kitchenette). It is not comfortable to have to maneuver around another persons grime and filth.”

May 26, 2008 by Tou Z. from Sacramento, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenience, friendly Staff, good rates.
• N/A.

“Convenience, friendly staff, good rate with the 2.5 rated stars. Easy access to major hwy/freeways, closed to restaurants, Arden Fair Mall, and Theatres.”

May 11, 2008 by Jessica from Spiro, OK
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Location.
• Everything.

“When we came into room it was not clean. There were somebody's hair extensions and old coffee in the make and in a cup peoples left over food. Then the last day we stay there was a bag of drugs dropped down from the second level that almost hit my 4 year old in the head. It was crack. It was being thrown down by a 14 year old boy. He was seeing of for some reason someone was looking for some. We took it up to the office and they gave us our money back and we left. There were drug deals going on during the night and everything. The office would not call the cops. Guessing they were scarred to. He said he would have security watch and that was it. We were not going to stay.”

Apr 30, 2008 by Evelyn from South Lake Tahoe, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location.
• Noise.

“This hotel suits the business traveler just fine although my one complaint was slamming doors at all hours of the night and early morning both above, below, and to the sides of our room. I traveled with my 15 year old daughter.”

Apr 22, 2008 by Thomas from Dunsmuir, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[4]

• Friendly staff.
• Very noisy.

“I've stayed here before, but not on this side of the building. The side your room is on makes all the difference. The side facing Arden Way is very noisy all night. Hard to sleep. This room was not up to the standards of other rooms in which I have stayed, both in noisiness and maintenance. The door looked as though it had been kicked in and the furniture had been damaged.”

Apr 18, 2008 by Mona from Madera, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Rooms were dirty, uncomfortable beds, odor.

“The first hotel room had a terrible odor and when I contacted the front desk was told that it was new carpet, yet it was very obvious that the carpet was far from being new, I was moved to a new room yet the 2nd room also had this odor and later found out that the trash was overflowing under the sink and a used bar of soap was left in the bathroom.”

Apr 17, 2008 by Lorena from Monterey, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the efficiency studio rooms and laundry room for guests.
• Washers and dryers did not work or had trouble working.

“Great stay with a perfect location to the Arden mall and freeway to go to other areas quickly. Close to everything or at least 5min to 10 minutes away.”

Apr 2, 2008 by John from Redding, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[5]

• The front desk clerk was very nice.
• I would need many more words.

“The room was dirty, the mattress was torn all the way down the side, exposing the foam and inside of the mattress, the heat/Ac didn't work and there were people hanging out in the parking lot leaning on my car and doing what appeared to be drug sales.”

Mar 30, 2008 by Tom from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room, clean and well appointed.
• No continental breakfast. Only one coffee service in room.

“I will stay there again. Staff was friendly and the room met my needs.”

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Amenities at Extended Stay America Sacramento/Arden Way, Sacramento

AM/FM Alarm Clock Coffee Maker in Room Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Safe Deposit Box Television with Cable