Sheraton Grand Sacramento Hotel

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User Reviews for Sheraton Grand Sacramento Hotel, Sacramento

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Dec 5, 2009 by David from Downey,CA
Overall Rating: 9

• Wonderful bedroom (bed, TV and TV package, bathroom and view).
• In room WiFi was impossible and had to pay extra for parking.

“This hotel is a great romantic travel destination for a couple visiting the state capitol and is as well a sure way to show you traveling work force their importance. Staying at the Sac Sheraton is a luxurious experience.”

Sep 10, 2009 by Martin from Yuba City,CA
Overall Rating: 9

• Excellent
• Location in congested traffic.

“Overall excellent to superb.”

Aug 27, 2009 by Divina Holcomb from Gillette,WY
Overall Rating: 5

• Location.
• No parking for guest.

“I expect better for what I pay for.”

Feb 20, 2009 by Star from San Pedro,CA
Overall Rating: 6

• Restaurant was very good.
• Coffee shop was not open.

“Hotel is nice but needs carpets need to be cleaned. I checked in at 6:00 p.m. and the hallway on my floor was dirty. Coffee shop was not open so I had to go to the restaurant. Coffee was definitely overpriced. Hotel staff were very nice.”

Feb 9, 2009 by Ed from San Diego,CA
Overall Rating: 9

• Room was large and clean with all amenities.
• Decorations were dated.

“Hotel was in a great location for access to downtown and the state capitol. It was a little dated but the services like good access to computers in the lobby were very good. Looks like an excellent commercial hotel.”

Feb 8, 2009 by Chris from Pleasanton,CA
Overall Rating: 8

• Friendly staff to meet your business needs.
• The rooms are very standard without any elegance.

“Perfect for the business traveler going to Sacramento for state or local affairs. For any other purpose, I would not recommend this hotel.”

Jan 28, 2009 by Karen from Paradise,CA
Overall Rating: 7

• The bed was very comfortable.
• The walls were too thin!

“Great location! Staff was very friendly. The bed was extremely comfortable! Kudos! The only complaint I have is that the walls were thin and I could hear the conversation in the next room, but my husband slept through it so it obviously didn't affect him!”

Jan 19, 2009 by Jodie from Carrollton,TX
Overall Rating: 10

• Spacious rooms, work space, and views are perfect.
• Parking across the street in inclement weather is a hassle.

“Conveniently located, quiet, and large spacious hotel rooms make for a very comfortable stay. The window seat overlooking downtown Sacramento was a nice plus, and breakfast was delivered on time with some nice extras. Highly recommend!”

Dec 31, 2008 by Tracy from Fairfield,CA
Overall Rating: 8

• Perfect location for seeing a play at the Community Theatre.
• Walls are too thin you can hear every noise coming from the hallway.

“Very nice bar/lounge area. If you are going to get a good nights sleep you might want to pass this hotel by. You can hear every noise from the hallway. Every door closing anytime someone talks in a normal voice you can hear them very clearly. The staff is very nice and helpful.”

Dec 29, 2008 by Randy from Chico,CA
Overall Rating: 4

• Room smelled and was not very clean. Bar closed when it was full of guests.

“It's a convenient hotel for when we're in town for shopping. We'll probably start trying other hotels in the area.”

Nov 18, 2008 by Patty from Galt,CA
Overall Rating: 7

• Very convenient to restaurants, shopping and nightlife.
• The staff was not very knowledgeable about their surroundings.

“I was a little upset that the gift shop was closed and I needed something imediately. I was sent out looking for a place myself to get what I needed that could have been found in a hotel gift shop. And no one knew where was the closes store.”

Nov 13, 2008 by Leilani from Hayward,CA
Overall Rating: 7

• Comfortable bed; clean.

“Very nice and clean hotel but no WiFi and you have to pay $13/day parking fee.”

Nov 13, 2008 by Gaye from Eureka,CA
Overall Rating: 8

• We enjoyed the dinner at the Bar. Service was excellent.
• Not a very warm or inviting place, sterile.

“The service was good at check-in. The bar service was great. The overall feel is very cold and sterile. In the morning the fire alarm went off while I was in the shower, they did a good job of keeping us informed and letting us know it was a false alarm.
”

Oct 30, 2008 by Jeri
Overall Rating: 10

• The staff was courteous & professional.

“Other than having to go on a search for help to get our car out of valet parking at 4 in the morning all went well. Checking in was smooth and pleasant. The valet staff was very nice. The early morning front desk staff did, however, make it a point to be scarce. And you almost feel as if you are inconveniencing him when asking for help. Everyone else was really great.”

Oct 12, 2008 by Nina
Overall Rating: 6

• Very modern, clean, good location.
• Kind bed was way too short and I'm only 5'5", same floor as large group that parties until 5a.m.

“The hotel itself was very nice, clean, huge fitness room, central location, but the bed was too short for me, I'm only 5'5" and we seemed to be the only guests on our floor not part of the group that was partying until 5a.m.”

Oct 1, 2008 by Tiffany
Overall Rating: 8

• The hotel was clean and the staff was helpful.
• The bathroom door in my room wouldn't stay open.

“Overall, the hotel was great. The staff was friendly and the room was clean. There shouldn't be a charge for internet though and the parking was rather expensive.”

Sep 24, 2008 by Tos
Overall Rating: 8

• I liked the friendly staff.
• There was not a grocery or drug store within walking distance. Parking was a pain. No fridge.

“I was treated well by the friendly staff and the bed was very comfortable.”

Sep 24, 2008 by Vee
Overall Rating: 9

• The convenience of its location.
• The parking was really expensive.

“I really enjoyed staying here. It was a good experience overall. Our room was spacious and the bedding was really comfortable. The bed itself was a little on the hard side but not to the point where it turned me off. I really enjoyed the window seat and the flat screen TV, although you couldn't swivel it and it was in front of one of the beds. There is an excellent deli across the street. The hotel is pet friendly but watch out for the parking $25/night valet or $13/night parking garage across the street.”

Sep 22, 2008 by Amy
Overall Rating: 10

• Friendly staff and
  room service.
• Parking garage across the street.

“Very nice hotel for business or vacation.”

Sep 12, 2008 by Jeanne S. from Bodega Bay, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location in downtown.
• No onsite parking, not knowledgeable valet staff.

“Good value, smallish rooms, friendly staff, had to ask for sewing kit, shower cap, and cotton balls, but they were delivered when requested. Outside valets and greeters were not very helpful - did not respond to our need for a taxi in a timely manner. We waited for 10 minutes for a taxi.”

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Amenities at Sheraton Grand Sacramento Hotel, Sacramento

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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