Sheraton Grand Sacramento Hotel

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User Reviews for Sheraton Grand Sacramento Hotel, Sacramento

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Apr 29, 2008 by Abby from Yakima, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The atmosphere was relaxing and accommodating.
• The parking garage.

“The location of this hotel is excellent, the service was wonderful and atmosphere is relaxing.”

Apr 26, 2008 by Eileen from Anderson, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Easy checking and checkout, extras in room, window sill had cushions to lay on to look at city lights.
• No complaints.

“Excellent room, the beds we very comfortable for a good nights sleep. good security, felt safe. Smoke free!”

Apr 25, 2008 by Tanna from Oakhurst, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was quiet, and quite nice.
• The bed was really uncomfortable.

“Excellent hotel, we were very pleased with its cleanliness. It was very up to date in decor, very clean and quite pleasing. The only complaint would be the bed was not very comfortable. Other than that, I would most certainly stay there again and recommend it to friends and family.”

Apr 23, 2008 by Jacqueline from Colton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice and clean.
• Nothing.

“The location was great in the heart of Sacramento, staff was very friendly and helpful.”

Apr 19, 2008 by Lauren from Keswick, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient to downtown.
• Lots of conventions held at hotel = slow check out.

“Wonderful for the one night I stayed there. Convenient to Downtown Sacramento.”

Apr 16, 2008 by Pam from Austin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Attractive room, nice view, fabulous location.
• No concierge available at times.

“This is an older hotel but very nicely kept, and is in an excellent location, within walking distance of Old Sacramento riverfront attractions and the restaurant/theatre district. Great amenities (e.g. giant rear screen TV; fabulous beds and bedding). I'd happily stay there again.”

Apr 9, 2008 by Kenneth from Denver, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Managerial staff was very accommodating.
• Lack of business center options.

“For the business traveler who doesn't mind paying for internet access, this hotel is a great value. The location, proximity to the airport, access to the freeway, staff, amenities, etc. were all fantastic. I'll definitely stay here again.”

Apr 8, 2008 by Joyce from Stockton, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[9]

• The bed was very comfortable.
• I felt the staff could have been a little nicer.

“Be prepared! There are no microwaves or refrigerators in the rooms. You must have room service or stop and pick up your meals before returning to the room. Call ahead of time and verify that you are getting the complimentary breakfast as promised on the phone the night before. Be prepared also not to receive smiles from anyone except the Bell Hopper. Additionally be prepared to wait 25 minutes to take the elevator up when there is a convention across the street.”

Apr 3, 2008 by June from Concord, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very relaxing and helpful staff.
• The only thing I can think of is the soda machine was out of order.

“We hadn't had very good start to our trip as our new car had been hit and our niece broke her arm in the soccer game we had gone to Sacramento to watch. When we checked in the gentleman that helped us was very sympathetic and wanted to do whatever he could to make the rest of our stay better.”

Mar 31, 2008 by Chad from Jupiter, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff. Easy access from major highways.
• Small rooms.

“The staff is courteous and nice. The room was the smallest of all the hotels I stayed in. I do not recommend this for a 4 star Sheraton.”

Mar 29, 2008 by Maria from Rochester, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Cozy rooms, view is great.
• Room service, very slow and unsatisfied.

“We would recommend this hotel if you would like to spend 1 or 2 nights here for business not for vacation. Room service was a bit slow but friendly. Rooms very cozy and clean.”

Mar 26, 2008 by Virginia from Concord, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The comfort of the beds.
• Cost of food at restaurant.

“Very nice place to stay. I usually stay at the Hyatt and I think from now on the Sheraton.”

Mar 26, 2008 by Jamie from Pompano Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff.
• Choice only of 2 twins or king.

“Well worth it for a conference hotel. Wish there was a Jacuzzi.”

Mar 24, 2008 by Brian from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff-Chris in particular was excellent.
• No ability for a rollaway in room. But rooms nice.

“Clean, upscale, comfortable. Not for a family of more than four. Great location (1 block from capitol). Staff was excellent. Chris in particular at the front desk.”

Mar 24, 2008 by Julie from Castro Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff and comfortable bed.
• Bathroom doors do not stay open and shower leaked.

“One of the nicest hotels in Downtown Sac. Room was clean and staff was friendly.”

Mar 20, 2008 by Stephen from Modesto, CA
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[9]

• Location.
• How about a fridge in the room, very basic amenities.

“Good overall, nice exterior, interior lobby area, just a little high priced for the lack of room amenities, I have stayed at 2 stars that offer more upscale rooms.”

Mar 20, 2008 by Pammyj from Fresno, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[9]

• Very friendly staff-knew a lot about local kid attractions.
• There was hair on the walls in the bathtub/shower-gross!

“This hotel was very close to the California St Train Museum, which was our destination. It was close to a lot of great restaurants but they were mostly closed after 5 - 6 pm. Easy to maneuver in a wheelchair. Super staff interaction with our 5 1/2 year old boy!”

Mar 20, 2008 by Jen from Reston, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location.
• The hotel staff was very slow to respond to our request for a crib.

“Pros: Good location, clean room, comfy beds, nice linens, decent bathroom, and nice room service kids' menu. Cons: Slow staff response time. Pool is pathetic. No views of the capitol (such as the Hyatt can boast). Thin walls (we could hear all the high schoolers in the hotel.”

Mar 20, 2008 by Carlton from San Franciso, CA
Overall Rating: 8
Location:[8]

• Clean, modern, good location and efficient service.
• Nothing comes to mind.

“Clean, modern, good location and efficient service. The staff is helpful and friendly.”

Mar 16, 2008 by Jj from San Diego, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[2] • Location:[10]

• Close to the Capitol.
• Checking out they took forever to remove an incorrect charge, waited 15 minutes as bell boy flirted with two women in lobby next to desk.

“Hotel is nice, conveniently located. Hotel staff promised more than they delivered.”

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Amenities at Sheraton Grand Sacramento Hotel, Sacramento

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services