Hawthorn Suites Sacramento

Photos of Hawthorn Suites Sacramento, Sacramento

• Add your own photo of Hawthorn Suites Sacramento

User Reviews for Hawthorn Suites Sacramento, Sacramento

• Add Your Own Review »

Aug 2, 2008 by Robert from Zephyr Cove, NV
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[6]

• Close to downtown Sacramento.
• Slow check in process.

“A nice, basic hotel - nothing special, but worth the money.”

Aug 20, 2007 by Magnolia from Rancho Palos Verdes, CA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Staff extended themselves in providing comfort and amenities.
• Found some hair on bathroom floor. Otherwise, everything else was clean.

“Staff was more than welcoming. They truly understood our needs. They were able to upgrade us to a suite, considering we had 2 young children. The woman we checked in with even went so far as to personally bring us keys to the suite as we were vacating the initial room. My husband travels extensively on business, and he commented that he had never encountered friendlier staff.”

Mar 19, 2007 by Emily from Bakersfield, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff was friendly and helpful.
• The a/c in the room did not function well.

“The complimentary breakfast buffet and the evening reception made this hotel a great for traveling families. The hotel staff was friendly and helpful. The room was nice, clean and roomy. My only complaint is the a/c in our room did not cool the room but made it humid and uncomfortable. The pool and spa facilities helped cool us off, though! We had a great stay!”

Sep 13, 2006 by Alisha from San Luis Obispo, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very friendly front desk staff.
• Did not receive 6:15AM wakeup call. Room not cleaned upon check-in.

“I would come back because the staff was very apologetic and accommodating.”

Sep 13, 2006 by Nicole R. from Rancho Cucamonga, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[9]

• Great breakfast buffet. Great location. Courteous staff.
• It was too crowded in the common areas. The hot tub wasn't hot.

“Enjoyed it. Would stay again.”

Aug 31, 2006 by Randy A. from Turlock, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• The night shift people were very friendly. The rooms were big and clean. We would stay here again.
• The morning shift people were not as friendly. No one say good morning or thank you, when we were leaving.

“The hotel had a nice pond out in front. The rooms were big and clean. The staff was friendly. We enjoyed the hot breakfast. We would stay here again!”

Aug 30, 2006 by Dustin from La Verne, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The Free Breakfast.
• Put me in a handicap room.

“Hotel was good overall. Only problem was there was no bar of soap available at the moment I needed it. Was told by front desk to go purchase soap at a nearby store or wait till the following morning.”

Aug 28, 2006 by Diana from Elk Grove, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[8]

• Convenient location.
• Old, out dated, dark, in room refrigerator didn't work.

“Over all, I was not impressed with this hotel. It's in a great location, just off of I5, but it is in serious need of remodeling. I've stayed in a cleaner and better decorated motel 6.”

Aug 23, 2006 by Irene from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• Quiet, convenient, and clean.
• I need to check in at two times.

“The people checked in at the same time or later then me. They got available room. But I didn't. I need to came back at one hour later 3pm. Don't like it.”

Aug 21, 2006 by Pat from Fullerton, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• It was close to the city and breakfast was exceptional.
• The hotel was dated and kept up OK.

“The hotel and room were very dated and the area was not great but the staff was friendly and the breakfast was exceptional.”

Aug 17, 2006 by Wiliam from Oakland, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Good value for the money.
• Bed was worn and needed to be replaced.

“Clean hotel and good value for the money. Unfortunately the bed in my room was so worn that one side had a significant sag in the mattress. The other potential problem is that the location is in an industrial area and travel to and from the hotel to appointments/sights/restaurants can be difficult in commuter traffic.”

Aug 15, 2006 by Jose from El Centro, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff were great, We were lost and the staff directed us with so much patience and concern, We really appreciated their kindness.
• The hotel should have better lighting were it has it signs, because we could not see the Knight Inn sign and we were lost and driving in a busy city.

“I would like to thank the staff who directed us in getting to the hotel, even though I was stressing out and tired and completely lost, the staff at this hotel directed us. But it was us who would take the wrong road, but they continued to have a calm voice and redirected us all the way, that as we were pulling into the exit of the freeway, they were at the window of the hotel waving us down to let us know that it was there, and this is about a 1/2 block away and it sure felt good to see that, We really feel that it starts at the beginning of the stay and we are very happy.. and the hotel was clean and we had a refrigerator.. We need a refrigerator for the kids milk.. and we are very satisfy at there dedication and goodness to help.”

Aug 9, 2006 by Dana from Plumas Lake, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• That they were suites.
• Our 1st room wasn't clean then 2nd room much smaller.

“The hotel is nice. However when we checked in the room was very big; but wasn't cleaned at all from whoever stayed before. So then we were given a much smaller room. To me that was very unprofessional to be sent to a dirty room.”

Aug 9, 2006 by Sara from Cottonwood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautifully decorated large room, felt like a huge apartment! Comfortable bed, delicious breakfast, wish all hotels were like this one!
• Can't think of a thing, and that says a lot since we travel a lot. Wish I knew about this place a long time ago!

“This hotel was a wonderful surprise. The room was so beautifully decorated, we had a very comfortable king size bed and comfy pillows, too. The complimentary free buffet breakfast was awesome. We will be staying there every time we go to the Sacramento area if possible and we will highly recommend it to friends and family.”

Jul 31, 2006 by Carolyn from Belmont, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Staff was very friendly and efficient with check-in.
• Room and hallways smelled; bathrooms has mold on the shower curtains; breakfast wasn't very fresh.

“They have tried to create an environment of comfort without paying attention to the specifics (extreme cleanliness, smells good throughout the hallways and room). Beds were bouncy and pillows felt as if they were the rubber ones. On the other hand, the staff were great. If management could do some minor upgrades, this hotel could be a good one.”

Jul 27, 2006 by Marlene from Lawrenceville, GA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[2]

• Nothing.
• Hot-ugly-florescent lights in lamps.

“It was 110 degrees and the AC did not cool this room, we channeled the cool air directly on us with a magazine. The toilet ran all the time and I think the best was all the lights/lamps that worked were powered w/florescent bulbs. Gave it a horrible mood in the room. I would not have taken a bath in the tub --old and stained. 1 ply toilet paper--the siding on the hotel is rotting off. I would have moved except we used the "name your price" and did not want to lose my money. I arranged rooms for the same or lesser price for my family at the holiday inn capitol--gorgeous, clean and upscale rooms. Honestly, I've stayed in better rooms i.e. motel 6 years & years ago. This hotel should be reviewed, it is awful!!!”

Jul 25, 2006 by Michelle from Danville, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• I had a ground floor room. Laundry svc available.
• People at pool were drinking too much alcohol, made unsuitable to be at pool. Older perky men.

“The hotel is older, my hallway smelled of smoke even though it was non-smoking. Pillows need to be replaced. Food was less than marginal. The room had poor lighting, but it did have a fridge. I only needed a smaller room, too much furniture on one side of room. The dresser was too small for the room if a family were to stay. TV was too small for room as well. Overall it was ok but I would rate it less than 2.5 just for overall. Amenities such as pool were not adequate, allowed perky type older men to hang out. My daughter and I felt odd and made for an uncomfortable stay. It was hot and pool was best choice to enjoy our stay. For the money it should have been better or should have been at least $50 less.”

Jul 17, 2006 by Linda from Medford, OR
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Breakfast buffet was A+.
• N/A.

“Loved the breakfast buffet--great fruit cup/medley and great biscuits with gravy. Thanks.”

Jul 17, 2006 by Karen from Danville, CA
Overall Rating: 8
Cleanliness:[9] • Location:[9]

• Very nice
• The entry was a bit weird but over all the place was very good.

“Every one was helpful and friendly.”

Jul 15, 2006 by Albert from Dallas, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Decent breakfast.
• Only smoking room available.

“Was given a smoking room; nothing else available. Pretty much take it or leave it - after all I had already paid. No compensation offered at the front desk. Looks like an apartment complex; made up of several buildings. Not the safest of neighborhoods (typical of neighborhoods NEAR downtown but not right downtown).”

• View All User Reviews

Amenities at Hawthorn Suites Sacramento, Sacramento

24 Hour Front Desk Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Safe Deposit Box Television with Cable