Holiday Inn Sacramento-Capitol Plaza

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User Reviews for Holiday Inn Sacramento-Capitol Plaza, Sacramento

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Oct 20, 2009 by Pat from San Jose,CA
Overall Rating: 10

• The price.
• Stolen property.

“Valet took my car stole property out of it.”

Oct 19, 2009 by Michael from Berkeley,CA
Overall Rating: 9

• Location.

“I would stay again, and I plan to come very soon.”

Jul 5, 2009 by Judy from Grass Valley,CA
Overall Rating: 10

• Excellent service from staff, friendly and spacious.

“This hotel was an excellent value. Close to downtown as well as Old Town Sacramento. Staff was extremely accommodating to all our requests.”

Jun 17, 2009 by Fernando from Stockton,CA
Overall Rating: 10

• Fantastic, amazing and wonderful!
• NONE

“The hotel was among one of the best I have stayed in using Priceline.com. The staff go out of their way to make your stay a pleasant one. I give a big thumbs up to Georgia at the front desk and to Sam at the bar. Awesome people. Keep up the good work.”

Jun 4, 2009 by Shana from Lolo,MT
Overall Rating: 8

• Great location and close to Old Sacramento.

“Overall very good hotel and very nice people. We would stay here again.”

May 7, 2009 by Lisandra from San Jose,CA
Overall Rating: 8

• Valet parking.
• Hair in bed sheets.

“Good location for those who want to to visit downtown Sacramento. Comfortable rooms, but bed sheets were not clean.”

Apr 13, 2009 by Deena from Desert Hot Springs,CA
Overall Rating: 10

• The staff was great. Everyone was very friendly and accommodating.

“Great location, friendly staff, very clean hotel.”

Apr 7, 2009 by Alyssa from Portland,OR
Overall Rating: 9

• Amazing location - you can walk to Old Sacramento and the mall is two steps away!
• My room did not have a microwave or refrigerator.

“This is a great hotel, very conveniently located just off the 5. Starbucks is just around the corner in the mall if you don't want to eat the breakfast at the hotel, and there is plenty to do within walking distance. The parking garage is right across the way; it is a public parking garage so it was a little more difficult to get in and out, but with self park you only pay $12 a day as long as you get your ticket validated at the hotel.”

Sep 12, 2008 by Michael from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Amazingly friendly and helpful staff.
• I liked everything.

“This is a great hotel in the middle of everything in Sacramento. I highly recommend it, especially for vacationers.”

Jul 10, 2008 by Joann from Round Rock, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Upscale, beautiful decor. Pleasant wall colors.
• Tub drain was badly clogged. Staff said they would take care of it but did not.

“Beautiful decor throughout with clean room and firm beds. The pool was a bit boring though. Your basic rectangle. The shower drain was clogged. Mentioned to staff, said they would take care if it before my evening shower but failed to do so. Other than that, I would visit this hotel again.”

Apr 30, 2008 by Pam from San Leandro, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Housekeeping made allot of noise (banging stuff, music, loud talking) when cleaning nearby rooms at naptime.

“Great location! Staff was attentive and helpful. However, the door on the pool is malfunctioning. I had to seek out a staff person to help me, which was a drag because my 3 year old wanted to go swimming! They might consider putting up a sign to communicate that the system is malfunctioning to guests until they get it repaired. They may also want to remind the housekeeping staff that guests can hear them through the walls and doors. They may want to keep their voices down while cleaning, turn down their radios and try reduce their clang and clatter while placing hard items on hard surfaces.”

Apr 28, 2008 by Susan from Tracy, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great; beds were awesome.
• Paying for parking.

“This was a great place to stay.”

Apr 14, 2008 by Catherine from Amity, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Noise from the room next door.

“I'd stay again with my family.”

Apr 14, 2008 by Sheryl from Ripon, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Front lobby and lounge were very clean and attractive.
• Noise insulation was very poor. Heard lots of hall activity.

“My husband and I had a very good time at the hotel. The hallways between the rooms were not well tended and the housekeeping staff hadn't stocked our room prior to our visit. Also, no fans in the bathroom, which fogged the entire room! But, the room itself was comfortable, despite the hallway noises and stocking deficiencies.”

Apr 10, 2008 by Patricia from San Rafael, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly, competent staff, pleasant room, good location.
• Had to pay for parking.

“This hotel is conveniently located within walking distance of Old Town Sacramento and the state Capitol. The staff is courteous and competent. Public spaces are adequate. The only drawback is the lack of parking.”

Apr 7, 2008 by Sharon from Nevada City, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was friendly and helpful.
• Not enough help at the drop off and pick up location.

“I think that the hotel should have a map of the convention center available.”

Mar 31, 2008 by Sara from Portland, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Friendly staff, great location.
• The room I thought I reserved was not what I got.

“The hotel was very clean and in a great location. The staff was very friendly and accommodating.”

Mar 27, 2008 by Michelle from Turlock, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• This was a very attractive hotel.
• The only thing I could say is the front desk could have been friendlier and more helpful.

“The hotel was very well maintained and the majority of the staff was very efficient. The only thing that could have been better was a more speedy and knowledgeable front desk staff.”

Mar 4, 2008 by Wendy from Mercec, CA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[7]

• Quiet, peaceful, conveniently located, staff was prompt, friendly and helpful.
• Baseboards and floors were dirty, there was hair on the floor, and the shower was dirty.

“Everything was great, what one would expect from a hotel. The only problem I had was with the condition of the room upon arrival. The entry way was not clean (there was hair on the floor) and the shower was dingy. Made me wonder about the way the rest of the room was cleaned. We are especially concerned with cleanliness because we were traveling with our young children ages 3 and 9 months.”

Feb 21, 2008 by Al from Petaluma, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The rooms and hotel were very clean.
• Cannot.

“I would recommend this hotel (and I already have) to anybody staying in the Sacramento area. It is very clean, the food is good and dining staff is very friendly and courteous. The people who check you in/out are very nice and helpful.”

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Amenities at Holiday Inn Sacramento-Capitol Plaza, Sacramento

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Restaurant Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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