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Holiday Inn Capitol Plaza 3-star

300 J Street, Sacramento, CA

The Holiday Inn Capitol Plaza is a full service, upscale 16-floor highrise in the heart of Downtown Sacramento.[more]

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User Reviews for Holiday Inn Capitol Plaza, Sacramento

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 483 user ratings

Apr 28, 2008 by Susan from Tracy, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was great; beds were awesome.
  • Paying for parking.

“This was a great place to stay.”

Apr 14, 2008 by Catherine from Amity, OR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Noise from the room next door.

“I'd stay again with my family.”

Apr 14, 2008 by Sheryl from Ripon, CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Front lobby and lounge were very clean and attractive.
  • Noise insulation was very poor. Heard lots of hall activity.

“My husband and I had a very good time at the hotel. The hallways between the rooms were not well tended and the housekeeping staff hadn't stocked our room prior to our visit. Also, no fans in the bathroom, which fogged the entire room! But, the room itself was comfortable, despite the hallway noises and stocking deficiencies.”

Apr 10, 2008 by Patricia from San Rafael, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Friendly, competent staff, pleasant room, good location.
  • Had to pay for parking.

“This hotel is conveniently located within walking distance of Old Town Sacramento and the state Capitol. The staff is courteous and competent. Public spaces are adequate. The only drawback is the lack of parking.”

Apr 7, 2008 by Sharon from Nevada City, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Staff was friendly and helpful.
  • Not enough help at the drop off and pick up location.

“I think that the hotel should have a map of the convention center available.”

Mar 31, 2008 by Sara from Portland, OR
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Friendly staff, great location.
  • The room I thought I reserved was not what I got.

“The hotel was very clean and in a great location. The staff was very friendly and accommodating.”

Mar 27, 2008 by Michelle from Turlock, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • This was a very attractive hotel.
  • The only thing I could say is the front desk could have been friendlier and more helpful.

“The hotel was very well maintained and the majority of the staff was very efficient. The only thing that could have been better was a more speedy and knowledgeable front desk staff.”

Mar 4, 2008 by Wendy from Mercec, CA
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[7]

  • Quiet, peaceful, conveniently located, staff was prompt, friendly and helpful.
  • Baseboards and floors were dirty, there was hair on the floor, and the shower was dirty.

“Everything was great, what one would expect from a hotel. The only problem I had was with the condition of the room upon arrival. The entry way was not clean (there was hair on the floor) and the shower was dingy. Made me wonder about the way the rest of the room was cleaned. We are especially concerned with cleanliness because we were traveling with our young children ages 3 and 9 months.”

Feb 21, 2008 by Al from Petaluma, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The rooms and hotel were very clean.
  • Cannot.

“I would recommend this hotel (and I already have) to anybody staying in the Sacramento area. It is very clean, the food is good and dining staff is very friendly and courteous. The people who check you in/out are very nice and helpful.”

Feb 21, 2008 by Dawn from Red Bluff, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • The close proximity to surrounding activities and features.
  • The food in the hotel restaurant was not pleasing.

“The room was comfortable and clean. The hotel staff was very friendly and accommodating. The surrounding area was perfect for foot travel, shopping and exploration.”

Feb 21, 2008 by Ethan from Sacramento, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The Holiday Inn was an ideal spot for Downtown sightseeing.
  • Queen size bed.

“The Holiday Inn-Downtown Plaza is in an ideal spot for Downtown shopping.”

Feb 20, 2008 by Shelley from Dove Canyon, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I liked the cleanliness and the location.
  • I liked everything.

“It is a very clean hotel, and the staff is very friendly. The location is great.”

Feb 6, 2008 by Camie from Rocklin, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The room was attractive and clean and the bed was comfortable. It has a very convenient location.
  • The sounds from the hallway and other rooms were pretty audible.

“We really enjoyed our stay at this hotel. It is attractive, clean and we found the service to be very helpful. On arrival, they indicated our room had 2 double beds. We preferred a king and requested a change. Even though there were several conventions occurring in the hotel, we were quickly accommodated into a room with a king size bed. The food was good at the restaurant and pretty reasonably priced. We had both dinner and breakfast meals. The staff was friendly and helpful.”

Feb 1, 2008 by Joanne from Vancouver, WA
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[9]

  • Beautiful room and lobby great location.
  • None.

“This hotel is an older Holiday Inn but it is beautiful inside. It is right Downtown, and steps away from the Westfield Mall (Macy's, Restaurants, etc) Also, a few blocks from Old Town Sacramento - I loved it and was pleasantly surprised - Had room service for dinner and my meal was above par.”

Jan 18, 2008 by Jeff from Elkton, MD
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Downtown next to mall and other restaurants.
  • Parking situation.

“Nice place overall. Next to public parking garage which was the only source of parking 19. Valet for 11. Self. Quite a walk!”

Jan 10, 2008 by Erik from Seattle, WA
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • Great location.
  • Room smelled smoky. Building shows its age.

“Can't beat the location, but the building looks a bit shopworn. Beware of "smoking floors" it smells!”

Jan 2, 2008 by Sandeep from Santa Clara, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Location.
  • Need to pay extra for parking.

“Great location, right next to a mall. Watch out for parking charges.”

Dec 29, 2007 by Eric from Veneta, OR
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location. Clean room.
  • NA.

“We enjoyed our short stay at the Holiday Inn. The location was perfect.”

Dec 15, 2007 by Nancy from Ocqueoc, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was Downtown with a mall, movie theater and old Sacramento within walking distance.
  • It is too close to a major highway and we could hear the traffic.

“Other than the traffic noise this was a great place to stay. We booked a king bed and when we found out we were going to have two grand kids stay with us; they moved us to a two double bed room the next morning. Kids eat free! Always a plus. Please be aware that there is no parking.”

Nov 17, 2007 by Linda from Apple Valley, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Convenient.
  • No exhaust fan in bathroom; no airport courtesy van.

“The hotel was clean and comfortable. Staffs were pleasant.”

Amenities at Holiday Inn Capitol Plaza, Sacramento

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Gift Shop
  • Golf
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • Security
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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