Best Western Country Inn

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Jul 16, 2008 by Stella from Arleta, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Convenience, was close to a lot of amenities. Pool & Jacuzzi.
• The men on staff was rude.

“Enjoyed my stay, it was perfect for what I was in town for. Was a biker friendly place. As a woman biker that was important! Woman at front desk was pleasant. Continental breakfast could have been a little better, fruit was a little over ripe. But overall ok.”

Jan 27, 2008 by Jim from Laguna Niguel, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Nice hotel, well maintained.
• They charge their guests $14 per day to park in their hotel.

“I think it is disgusting that this hotel charges its own guests $14 per day to park their cars in the parking lot. I can see charging non-hotel guests for this convenience, but to charge hotel guests, who are already paying to stay at the hotel an additional $14 per day for the privilege of parking at the hotel is highway robbery at best. Hotels should not charge their own guests to park at the hotel. It's like charging a houseguest to park in your driveway. It's stupid. If they are going to do that, they should just add an extra $14 to the room rate and call it a day.”

Aug 22, 2007 by Marilyn from Fresno, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Desk clerk was friendly and helpful.
• Towels were inadequate; refrigerator did not work.

“I was disappointed. There were only two thin bath towels, one washcloth, and one hand towel (this was for two people). The refrigerator did not work. I would not stay there again.”

Aug 10, 2007 by Rafael
Overall Rating: 4

• Clean enough to stay.
• The owner and manager was a jerk.

“The owner and manager was a jerk we asked for towels and he would not give as any. We would have to bring him wet towel back to get another one after going into the pool and spa area. I have never been to a hotel were
I had to have done that.”

Jul 30, 2007 by Cyndie from Fresno, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[9]

• Location.
• It was filthy.

“The linens in the hotel were completely stained in three different rooms. The bed blankets were full of cigarette burns. Non-smoking rooms smelled like smoke. Windows were stained with a tar-like substance.”

Jul 30, 2007 by Missy from Fresno, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[3] • Location:[6]

• It had a room available.
• It smelt bad. The bed was uncomfortable, bedding was itchy.

“Do not stay unless you are desperate. It did seem safe. But it had a low level of comfort.”

Jul 25, 2007 by Fred from Boonton, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good breakfast.
• Lock broken; could not leave the room unoccupied.

“Potentially good, but broken locks and lack of enough linen was a drawback.”

Jul 24, 2007 by Dale from Boise, ID
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[7]

• Can't think of anything.
• Dirty, and dated.

“Our bed and more creaks in it than a haunted castle. There was an inch of water still in the bottom of the bath tub when we arrived. The hand rails and the tops of short walls appeared to have not been cleaned in who knows how long. We arrived late and needed to call for directions which the person that answered the phone was very helpful with.”

Jun 5, 2007 by Ruth from Qualicum Beach, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Helpful staff. Clean, comfortable accommodation.
• Advised staff of 2 maintenance problems.

“Enjoyed our stay. Beds comfortable and clean. Staff very helpful.”

Feb 6, 2007 by Shar from Rocklin, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[10]

• Very convent to where I needed to be.
• The bed spread.

“Over all it was clean. The staff was friendly and it was great location for me. The heater did not work that great.”

Jan 17, 2007 by Glinda from Anderson, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[10]

• Across from the cyst complex.
• Breakfast ended too soon.

“This hotel was directly across the street from the cyst complex. We would stay there again.”

Aug 2, 2006 by Gary from Pomona, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[7]

• The location was good.
• Facilities need better looking after.

“A little out dated, could be remodeled. First our TV didn't work, so we changed rooms then lights bulbs were missing from some lamps in our second room. Probably won't stay there again.”