Best Western John Jay Inn

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Jul 28, 2008 by Marc from Indianapolis, IN
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[9]

• Convenient to beach.

“Hotel was marketed as beachfront. It is not. Our room had a view of the backside of another building. Should have stayed at the Best Western nearby.”

Jun 5, 2008 by Jenn from Hanford, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, friendly staff.
• Bathroom size.

“I had a nice experience. That was my second time there, and Id definitely stay there again.”

May 28, 2008 by Heather from Lodi, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[2]

• The bathroom was ok.
• I did not like the room, the coffee maker was missing the pot and the hot tub was not heated.

“I would not recommend this hotel to anyone.”

May 21, 2008 by Scott from Tigard, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Free breakfast, quick check-in.
• Very hot hall and weak AC in room.

“Very average two-star. Insufficient AC. Very accommodating about switching from one bed to two.”

Sep 21, 2007 by Jim K. from Fresno, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[6]

• It was close to work.
• I sent an e-mail to you regarding some complaints. There are other complaints also.

“The worst experience I have ever had. Unsafe, unsecured and everything is broken. The management teams remedy for everything is for the patron to pack up their stuff and change rooms.”

Sep 19, 2007 by Iris from Pendleton, SC
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• The indoor pool and spa was great.
• We awoke in the middle of the nights with ants crawling all over us in the bed!

“The hotel was fine. However, they did not have our reservation when we checked in. I don't know yet if the issue has been resolved or not. We got one of two remaining rooms. About 2:30 a.m. We awoke with ants crawling all over us in the bed. They were coming up the wall onto the bed. Thank goodness they were not biting ants. The next morning the desk clerk apologized but did not seem too surprised by the fact that we had ants in the room.”

Aug 17, 2007 by Suzanne K. from Westminster, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location by freeway.
• Continental breakfast barely accommodating.

“Large clean rooms, common area did not facilitate a comfortable breakfast.”

Jun 27, 2007 by Carol from Bremerton, WA
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[3]

• This hotel is right next to a great little diner, "magpies.
• Difficulty getting by a sleazy bar to turn onto the street/ front desk man was rude.

“The front doorway area was badly damaged and boarded up. There were single men milling about all over the place, hanging around the pool fully dressed. The front desk man was rude and told me I "didn't have to stay there" but he would charge me. The elevator door kept opening and shutting at least three times before going up. I wouldn't recommend this place to anyone!”

Jun 8, 2007 by Robert
Overall Rating: 1

• First assigned in a smoking room; when requested to be transferred to non smoking room, we were transferred to a room where toilet does not flush.

“As described above,we were not given a room that has an operating toilet despite request. There was no maintenance personnel to fix the problem at that time. Again, we informed a different frontdesk person the following morning and he's already aware that the room given to us has a non functioning toilet and yet they still assigned us to that room the night before.”

Feb 19, 2007 by Marc from Sacramento, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[6]

• Room was quite spacious.
• Location not so hot.

“Very good for business stay.”

Aug 17, 2006 by Mary from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good breakfast, nice staff.
• Very close to freeway, nothing in walking distance.

“A very friendly, convenient hotel. Nice pool, OK workout room, better-than-expected breakfast (continental breakfast that included hard-cooked eggs, rolls, cereal, bagels, etc.). Good sheets on the bed.”

Jul 23, 2006 by peter
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location.
• Never enough rooms.

“Great hotel great rates, excellent staff.”