Holiday Inn Silicon Valley

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User Reviews for Holiday Inn Silicon Valley, San Jose

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Apr 18, 2008 by Sylvia from Stamford, CT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The room was fine.

“The restaurant menu was basically diner food. The hotel badly needs refurbishment. There was a problem with the internet access. It was poor value.”

Mar 12, 2008 by Gary from Concord, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Clean, convenient.
• Mattress felt well used.

“This is an easy to locate hotel, very clean and quiet with good staff.”

Jan 27, 2008 by Youngwoo from Wonju-Si JP
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[1]

“The staffs are just hanging around and just do nothing at all. Well, I can not say it was that great experience with that kind of staffs. And the hotel was too noisy”

Jan 25, 2008 by Thomas from Sedona, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[9]

• Parking was plentiful.
• Snotty staff and unkempt building.

“This was a highly over rated hotel. Light bulbs were missing, switches were broken, toilets didn't flush, and hallways were dirty. I am just thankful that I only had committed to one night. Too bad, cause it's a great location for south San Jose. This holiday inn was no holiday.”

May 24, 2007 by Juanita from Stockton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The quick service during the pool time I was at the door to get in the spa at 7AM they opened at 7:09 AM.
• Well there isn't much I didn't like but the wedding got out of hand and that isn't the hotels fault.

“We enjoyed the room it was roomy and comfortable for myself and my mom and both beds were well set for us to use with a lot of pillows which was great for my mom's back and my serious diabetes for walking distance and level for entering with my weak legs. Great for relaxing.”

May 24, 2007 by Jonathan from El Cajon, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[9] • Location:[7]

• Beds were comfortable.
• Given a key to a room that had sleeping people in it, another room had party next to it.

“Room should not be assigned on the same floor as a loud wedding party. Security didn't do much about loud room parties. ”

Mar 28, 2007 by Jessica from Greeley, CO
Overall Rating: 4
Cleanliness:[2] • Staff:[3] • Location:[8]

• The hot tub was the best part.
• There was dust &dirt at the corners of the room upon arrival and mold in the elevators.

“It could have been better. The staff could barely speak English and they weren¿t very friendly. There was dust & dirt at the corners of the room upon arrival and the stench of mold in the elevators was horrible. The beds were clean but the wallpaper dirty. The hot tub was the best part of the hotel.”

Feb 1, 2007 by Matias from Bohemia, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[4]

• All in all good stay for my business trip in san Jose.
• Nothing really negative to say.

“The hotel was ok but nothing really special, everything was as expected.”

Aug 14, 2006 by Kim from Saugus, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[6]

• Poor rooms and inconsiderate staff.
• Poor response time to issues.

“After a long day of travel I was extremely frustrated when after having to change my room once, I tried to turn on the TV to watch the news and it was bad. Repairman tried came and went...several times saying just 5 more minutes before he disappeared completely. Had to call again where they said the cable box was bad and would need additional time. Explained it was late and just wanted to change and go to bed. Ending up having to move rooms again. No apologies from hotel. ”

Feb 11, 2006 by Carol from Fresno, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location off the 101, quiet room, did not hear freeway noise, good coffee or muffins.
• Some stains on carpet, bathroom needed some grout work.

“My hotel experience was very satisfactory for a brief, one-night stay. We were at the hotel for less than 12 hours. It served our business needs. The beds were comfortable and sheets were clean. It was very quiet for being so close to the 101. There is a restaurant or saloon in easy walking distance. Warm muffins and coffee were in the lobby which was very convenient.”

Oct 1, 2005 by Sherry from Sacramento, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenience.
• Human hair on the bathroom floor and in shower, water faucet noise.

“Nice place, good location a little hard to find as the map for the hotel is in error as to placement via roadways for a new hotel, the water pipes are terribly noisy-bad construction.”

1 of 1 people found this review helpful.

Aug 27, 2005 by Scott from Pacific Grove, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice facility, nice rooms.
• Necessity of walking long hallways didn't bother me but might bother some customers.

“Good place to stay. Nice people.”

Aug 22, 2005 by Cheri from Burlingame, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Nice spacious rooms that are clean and comfortable.
• hotel personnel were less than friendly and had difficulty proccessing room charges. Our door was knocked on by a staff member asking if we payed!

“Excellent value for the quality, just be sure you double check that the front desk checks you in properly!”

Aug 4, 2005 by Azalia from Reedley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were spacious.
• You had to walk out the back to get to the pool.

“Other than having direct access to the pool, this hotel was very nice, especially for the price.”

Jul 27, 2005 by Dan from Northridge, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Coffee and tea cart always available in the lobby.
• Parking can be a challenge on Saturday nights

“Hotel is conveniently located. The staff is friendly and helpful. The rooms are clean, the beds are comfortable, and the onsite restaurant serves great food.”

Jun 28, 2005 by Fred from Madera, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• had a resterant on the property
• only one entrance, parking lot full

“pretty good”

May 24, 2005 by Su-Chih from Diamond Bar, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenience location, easy Fwy 101 access
• Smoking rooms, non-smoking were not available at the time

“We were only there for a very short time and did not get a chance to visit and look around the hotel. The front desk staff were very helpful andfriendly.”

Mar 7, 2005 by Chris from Santa Maria, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good room
• Limited parking with small spaces

“Above average for a Holiday Inn. I had a good stay in the clean, comfortable room.”

Mar 7, 2005 by Chris from Santa Maria, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Cookies and coffee in the lobby at all hours

“Normally, I do not like Holiday Inns because they are run down and musty. The one in Silicon Valley was a pleasant change from the norm. The room was great, the hotel was reasonably fresh, the staff was good. This is a good little place!”

Feb 8, 2005 by Melinda from Live Oak, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Easy freeway access
• Locked out of room both days due to defective key cards.

“The apples in the lobby were mushy/mealy on both days. No complimentary breakfast either morning, supplies not replenished. Housekeeping did not come to the room after the first night. Staff was responsive, although one young woman on the morning crew acted bored and put upon.”

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Amenities at Holiday Inn Silicon Valley, San Jose

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service