The Hayes Mansion

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User Reviews for The Hayes Mansion, San Jose

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Aug 5, 2008 by Karen from Encinates, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful grounds.
• Refrigerator in room didn't work and toilet was a bit weird.

“Overall excellent experience, I would definitely stay there again.”

Jul 19, 2008 by Laura from Corona, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[8]

• It was beautiful and historical.
• Poor food & they couldn't give me nearby options.

“Update your staff on where they are located, what is nearby. If you really have a day spa, try putting a staff in it. Also, the gym needs some type of air conditioning.”

May 20, 2008 by Ed from Evansville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The room was very clean and comfortable.
• The only possible negative is the location is a bit remote but not bad.

“The grounds were gorgeous. The staff was most accommodating. It was a very pleasing experience.”

Dec 12, 2006 by Robert from Santa Clara, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Very peaceful and quiet.
• The smoke detector kept going off, from the shower steam.

“Overall besides the smoke detector, my stay was pleasant and very mind relaxing, the girl who took my reservation was charming, well mannered and had a beautiful smile to go with her kindness, yes, I will recommend the hays to friends and family.”

Jul 17, 2006 by John from Montclair, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[8]

• Scenic grounds.
• Nothing worth doing/seeing within 10 miles of Hotel, screwed up my reservation and overcharged me by $215.00.

“Nice looking hotel on beautiful grounds but really quite strange. Caters to second-tier corporate conferences and the single traveler will likely find himself surrounded by 200 verizon retail office managers on a sales training seminar. Rooms have none of the charm of the main house. Reservations desk is a mess. Absolutely no local dining/entertainment outside of hotel grounds. Surrounding neighborhood is very sketchy.”

Jun 4, 2006 by Bill from Elizabethtown, KY
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[7]

• Beautiful on the outside.
• I have a closet that is larger than the room and they stuffed a king bed in it.

“If you're looking for pretentious, this is the place for you. You'll also have to look for a desk clerk, concierge, and bell captain. They were nowhere to be found when we checked in and out.”

May 24, 2006 by Chris from Mill Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

• The property itself is great.
• Parking area was tiny and crowded; drive carefully!

“For an inexpensive night's stay on a nice property, give the Hayes Mansion a try. You're getting the right price for the room, but the property itself is way nicer than you're paying for.”

May 12, 2006 by Alisa from Seattle, WA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[5]

• Pretty.
• Poor staff.

“The photos looked nice and overall it was a pretty hotel, but the staffing was very poor and the location was bad.”

Apr 20, 2006 by Diane from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything
• It could have been a little less dusty.

“The best hotel in San Jose!”

Apr 19, 2006 by Cheryle from Hayward, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The old charm.
• The decadence of the services.

“The Hotel is a bit out of the way in a residential area near a trailer park. The grounds are immaculate, the staff was friendly.”

Apr 13, 2006 by June from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best hotel gym It ever was in and food excellent.

“You deserve this luxury across the street from a beautiful park.”

Mar 29, 2006 by Charles from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Ambiance, price, upkeep of facility.
• Staff appeared to be learning, not proficient, especially at front desk.

“Wonderful location, romantic setting, beautiful grounds, historic decor, well-priced, easily accessible.”

Mar 27, 2006 by Teresa from Bethesda, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Gorgeous! Great amenities, Incredibly clean and large rooms, great bed.
• Bar area could have been better.

“The Dolce Hayes Mansion hotel exceeded my expectations. It's far better than many other hotels I've stayed in. The rooms are absolutely beautiful and huge. The bathrooms look like they've just been redone, they are sparkling and also very large. Coffee maker in the room, a large desk, a small foyer area, large closet, fridge. The bed is very comfortable, the housekeeping is meticulous. Amenities are amazing, better than what I see in some 5 star hotels! I will stay here again, definitely, I was so impressed.”

Mar 2, 2006 by Kelly from Castro Valley, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The mansion was beautiful and the gardens amazing.
• The room was a little small and the shower curtain needed to be changed.

“I live in the bay area and never knew about the Hayes Mansion. What a fine Tucked away in this residential neighborhood is this amazingly beautiful old mansion with a hotel. It was very relaxing and quiet. A perfect quick trip weekend getaway.”

Mar 1, 2006 by Chuck from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Rapid handling of every issue courteously.
• Loud event next door to my room 1105.

“Conveniently located, romantic setting, ample parking, friendly and effective staff, comfortable high tech rooms with a personal touch.”

Sep 13, 2005 by Lynne from Thousand Oaks, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful old hotel and grounds.
• There was nothing I did not like.

“Hayes Mansion is tends to have conventions, weddings and meetings but when it is not busy good prices are available. It is lovely, the staff are efficient and courteous and we enjoyed our stay there.”

1 of 1 people found this review helpful.

Aug 24, 2005 by Sara from Concord, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beautiful Landmark
• Unable to use spa due to a spa party, disatisfied with food at restaraunt

“Building and grounds were very beautiful. Nice room. Clean pool and jucuzzi. Not satisfied with Fine Dining Restaraunt”

Aug 1, 2005 by Frank from Roseville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is immaculately clean and beautiful.

“This is a beautiful historical landmark with hotel and updated features to make you perfectly comfortable during your stay.”

Jul 27, 2005 by Carolyn from Framingham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“This hotel was perfect for our purpose. Girls roadtrip down to Santa Cruz for a race. We enjoyed the beautiful pool area and spacious room. Our stay made it very worth the 40 minute drive to Santa Cruz at 6am the next morning”

Jun 29, 2005 by Harper from Salt Lake City, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• elegant
• hard to find and out of the way

“Great historical hotel.”

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Amenities at The Hayes Mansion, San Jose

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable