The Hayes Mansion

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User Reviews for The Hayes Mansion, San Jose

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Jan 14, 2010 by Michael from Reston,VA
Overall Rating: 9

• Bed mattresses and pillows were fantastic.
• Rooms a bit on the small size.

“Beautiful mansion house has great spaces. Fantastic and well equipped spa and fitness center. Very elegant garden and open spaces. Friendly staff and very good value for the money.”

Dec 20, 2009 by Richard from San Jose,CA
Overall Rating: 10

• Beautiful grounds, extra special treatment from great staff, great food, incredible.
• It was all great.

“This was the greatest experience staying at any hotel or resort ever. The staff and service are far and away the best. They bent over backwards to help make our time spent there as pleasurable as possible.”

Oct 1, 2009 by Rachel from Milpitas,CA
Overall Rating: 7

• Exterior and lobby/public areas were beautiful!
• Rooms were not as nice as public spaces.

“When you drive up to this hotel, it is very impressive. It would be a beautiful place to host an event like a wedding! The public areas are beautiful and they even have history/museum type atmosphere in the main lobby. The drawback is that the guest rooms are not nearly as nice as the public areas. The rooms desperately need an update because the decor is from the early 90s and the bathroom was a little grimy.”

Sep 21, 2009 by Louay from Oakville,Canada
Overall Rating: 8

• Great heritage and relaxing.
• Bad location and
  south of SV.

“Great Heritage Hotel, great for relaxing and family.”

Sep 2, 2009 by Patty from Rancho Murieta,CA
Overall Rating: 10

• Lovely surroundings.
• Hard to find.

“The hotel was beautiful and interesting.”

Aug 27, 2009 by margaret from Rowland Heights,CA
Overall Rating: 9

• Great staff
• Poor remote control

“Very nice hotel, would recommend it. I would stay here again if the opportunity presents itself.”

Aug 23, 2009 by Hal from Paso Robles,CA
Overall Rating: 9

• So much like a mansion.

“Very classy bargain.”

Aug 20, 2009 by Linda from Vista,CA
Overall Rating: 6

• The hotel was beautiful and the grounds were lovely.

“Although the hotel was lovely, I get that as a Priceline client, I am not treated equally as a regular guest. It shows in how I am greeted to the room where I have stayed twice now. Even when I have asked to stay in the main building minus the very loud wedding party and their band. It made my stay less pleasurable.”

Aug 20, 2009 by Elwyn from Daly City,CA
Overall Rating: 8

• Beautiful, expansive manicured lawns and gardens.
• Located in a blue collar neighborhood; no nearby restaurants seen.

“We took numerous pictures of the hotel and its beautiful gardens and wide lawns. Many hotel guests took pictures too.”

Jul 18, 2009 by Amy from Rancho Cucamonga,CA
Overall Rating: 8

• It had character, not just a cookie cutter hot.

“It was comfortable and had many extras that were included (free coffee, paper, hotel gym, park equipment).”

Jul 6, 2009 by Craig from Alhambra,CA
Overall Rating: 9

• Wonderful for the price.
• None.

“Upscale for unbelievable budget when purchased on Priceline.”

Jul 1, 2009 by Lars from Novato,CA
Overall Rating: 9

• Beautiful historic place with lots of charm.

“Staying at this place was like a journey back in time. A lot of history here and a very romantic and pleasant place to stay. The room was on the small side but definitely sufficient.”

May 26, 2009 by Emily from La Habra,CA
Overall Rating: 9

• Very pleasant grounds, and the staff was friendly and helpful with our three small children.

“The staff was very friendly. Some hotels don't like to let us have one room to share with our three young children, but the staff here was great and didn't give us any trouble about it! We had a lovely clean room with a nice bathroom, and the beds were comfortable. We enjoyed our stay and will stay there again if we're in San Jose.”

May 11, 2009 by Todd from Fresno,CA
Overall Rating: 10

• The location and the quietness.
• Lack of communication between staff.

“Very nice hotel, clean and comfortable.”

May 4, 2009 by Roseann from Redding,CA
Overall Rating: 10

• It was beautiful, inside and out. Smelled great, staff was super friendly and rooms were amazing.

“Staff was super friendly, and room was clean and friendly. Location is kind
of in the back, but if going on a romantic weekend, perfect setting. Landscaping was beautiful, as was the hotel. We would definitely stay there again.”

Apr 11, 2009 by Linda from Van Nuys,CA
Overall Rating: 8

• Very beautiful architecture & grounds.
• The refrigerator in the room was very noisy - I unplugged it.

“This hotel was a private residential mansion. It is in a beautiful setting. There is a nice pool area with a jacuzzi. There is a large patio area that would be nice to relax on when the weather is warm. We checked in late & left by 11:00 the next morning. We didn't have time to explore the entire grounds, buildings, and public areas of the hotel.”

Apr 10, 2009 by Sheri from Fillmore,CA
Overall Rating: 7

• Beautiful.
• Location out of the way.

“The hotel was beautiful, rooms clean and comfortable.”

Feb 25, 2009 by Rose from Bakersfield,CA
Overall Rating: 10

• The history and the maintenance of the grounds were wonderful.
• I did not like the fact that I had to leave out a special card to have my bed linens and towels changed.

“The hotel was beautiful. My room was neat and clean. The bed was so comfortable. The grounds were pristine. The food was some of the best I've ever eaten.”

Dec 12, 2008 by Huy from San Jose,CA
Overall Rating: 6

• Bathroom sink is slow to drain. Heater takes a while to warm up.

“While the hotel try to position itself as a resort, its location with respect to the neighboorhood makes it less of resort than a conference center/meeting space.”

Aug 5, 2008 by Karen from Encinates, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful grounds.
• Refrigerator in room didn't work and toilet was a bit weird.

“Overall excellent experience, I would definitely stay there again.”

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Amenities at The Hayes Mansion, San Jose

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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