The Sainte Claire, A Larkspur Hotel [San Jose, CA]- Hotel Reviews - MyTravelGuide.com


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The Sainte Claire, A Larkspur Hotel 3-star

302 South Market Street, San Jose, CA

National Historic Landmark hotel in the heart of downtown San Jose, across from the San Jose McEnery Convention Center, near San Jose State University, within easy walking distance of restaurants, theaters and cultural attractions.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center, Restaurant
  • Average User Rating: 7.5 [rate it]
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Photos of The Sainte Claire, A Larkspur Hotel, San Jose

User Reviews for The Sainte Claire, A Larkspur Hotel, San Jose

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 456 user ratings

May 28, 2008 by Kevin from San Diego, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great place to stay.
  • I liked everything about the hole.

“Great clean good location to freeway and shops.”

May 11, 2008 by Sharon from Torrance, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The bed was super soft and the pillows very fluffy!
  • A little hard to figure out where to park. Valet was the only choice and had to drive around the block a few times to figure it out.

“This historic hotel was re-furbished beautifully. It is so much more enjoyable to stay at a one of a kind hotel rather than the same old hotel chains I've been doing. There were many nice touches to the room. The bathroom ceiling was had a recessed square ceiling that was hand painted with a scene of a sky and birds. The sink was a wood veneer and lovely. The bed and bedding was soft and comfortable.”

May 21, 2006 by David from Highland Park, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Internet access, DVD players in room, and health club.
  • No convenience store or market or drug store nearby.

“Classic hotel which has been updated to serve the business traveler. Free in-room wireless Internet access makes working in your room easy to do. Each room has a DVD player and the front desk has a nice supply of recent and classic DVD's that you can borrow. Overall a great place to stay.”

Mar 13, 2006 by Greg from Fresno, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Old world charm.
  • Walls were paper thin.

“Could hear normal conversations in room next door. Smoke detector was covered in plastic, which didn't make me feel too safe. The water pressure in the shower was almost non existent. Other than that, it was a good stay. Very comfortable bed and historic looking though clean. Staff extremely courteous. Good value.”

Mar 6, 2006 by Allyson from Eugene, OR
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • It was charming with lots of character.
  • Loud outside at night.

“This hotel was very charming. I would stay there again.”

Mar 5, 2006 by Larry from Troy, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Boutique hotel with antique style furniture, a bit like a 3 star Ritz Carlton.
  • No wireless or high speed internet access in my room, though computers are available in the lobby.

“You'll like this hotel very much if you are used to staying at some of the older hotels in Europe, stylish but with limited space and glamour. So it is a good choice for travelers who do not like the run of the mill hotel chains and want something with a flavor of history and art. It is not for you if what you look for is a grand lobby and fancy ball rooms, or an Olympic sized pool with a spa, or an executive size desk.”

Nov 3, 2005 by Brian from Frederick, MD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[9]

  • Free internet access.
  • Asked for my credit card at check-in for incidentals. Would not return slip at checkout.

“Well worth the money I paid! The amenities were great and the room and hotel in general were clean.”

Oct 7, 2005 by Marshall from Kailua, HI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Lots of charm.
  • No airport shuttle.

“This hotel is on the national registry of historical landmarks. Both the exterior and interior have classic charm not found very often.”

0 of 1 people found this review helpful.

Oct 3, 2005 by Roosevelt from Alexandria, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great.
  • Public Parking.

“Wireless Network, bathroom, restaurant, were all of terrific quality presentation.”

Oct 3, 2005 by Allison from Chicago, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[7]

  • The bed was comfortable.
  • The air conditioning did not work and I never got my wake up call.

“Convenient hotel with ok amenities.”

Oct 3, 2005 by Valerie from Monte Sereno, CA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Good Location Downtown.
  • The television set did not work and I was told it was not just my room, but I felt that I was given a bad room for paying a lower price.

“The Staff was very courteous. They just did not seem to have a handle on their television system which was of frustration for me as I was planning on relaxing in front of the television for the evening. It was if they did not have cable which they did but I could get better reception with Rabbit ears.”

Oct 2, 2005 by Stephen from Albany, OR
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[6]

  • It's near Original Joe's restaurant.
  • Lousy water pressure/nozzles, no non-skid in shower, crummy location for highways, noisy.

“It's good-looking, well-kept, but only a good location if what you're doing is in downtown. Way too noisy inside and from sounds outside. Clerk full of s__t, arrogant, etc., definitely NOT knowledgeable.”

Sep 25, 2005 by Dale from Steamboat Springs, CO
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • Comfortable beds.
  • No parking!

“It was nice clean well organized. I stay there for the value to quality rating. I visit my daughter who live close to hotel.”

Sep 7, 2005 by Karen from Suffern, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • You cannot compare a "Historic" Hotel with a chain. Lots of charm
  • Along with historic you might not have all the electric outlets you need.

“Historic hotels are my favorite type of hotel and the Sainte Clair has all of old world charm with an open spacious lobby and marvelous ceilings. The staff was extremely helpful and could not do enough for us. Although the electrical outlets were few we did manage to get our cell phones charged and the free internet usage in the business center was a plus. The rooms although not spacious were nicely appointed with good water pressure, air conditioning, etc. We were attending a wedding in Santa Clara and did not have a chance to eat dinner but managed to have a great breakfast at their restaurant. Thanks for a wonderful stay.”

Aug 31, 2005 by Lindsay from La Mesa, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The staff was very hospitable. My fiance left his shaving stuff at home and we asked if they had any and that afternoon it was in the bathroom!!
  • Nothing.

“I would definitely recommend this hotel to anyone. The location was great. Walking distace to many things and the room, staff, and restaraunt were GREAT! Thank you for a great stay.”

Aug 30, 2005 by Quila from Oregon City, OR
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Beatiful and service was excellent
  • Haunted!

“This hotel has a reputation of being "haunted" Didn't sleep a wink and was not able to be my best for the rest of my trip. Beautiful hotel, but will not stay again in this hotel alone.”

Aug 30, 2005 by Mitch from Cumming, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The Hotel Staff was incredibly friendly and helpful
  • Room was a bit small

“Great location, great people working there, and a quaint "old world" feel that you do not find that often anymore.”

Aug 28, 2005 by Steve from Merced, CA
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[5]

  • Nothing, no good comments
  • Extremely noisy, poor quality of rooms, expected more

“They Hyatt St. Claire is abominable -- Im shocked that they actually call this a Hyatt. Planes, trains and cars all night, extremely noisy. Room was of poor quality for a 3 star hotel and the staff was verging on rude. They laughed at us as we checked in because we asked about parking. I would avoid this hotel at all costs.”

Aug 28, 2005 by Denise from Bellflower, CA
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[6]

  • The workers were nice and handled each of our complaints.
  • It was not clean. The light switches, hairdryer, mirror frame, etc. had layers of dust built up on them. Rooms were very small. Parking difficult.

“I have never been disappointed with a hotel until this one. First, parking was a problem unless you paid $18 to valet park. The rooms were very small. Our refrigerator did not work in the first room so we changed rooms. That room had a burned out lightbulb. Worst of all, the rooms were dirty. My socks got dirty walking around and there was month old dust or grime on many places in the bathroom (light fixtures, mirror frame, etc.). ”

Aug 27, 2005 by Norman from Henderson, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The staff were very helpful and friendly
  • Ice machine on my floor was out for repair

“This hotel was downtown San Jose although the area requested mostly covered the airport. On the weekend the is free parking in the area but the hotel charges $18 per day for the valet parking which is all that is available through the hotel. ”

Amenities at The Sainte Claire, A Larkspur Hotel, San Jose

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Restaurant
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable

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