Arena Hotel

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User Reviews for Arena Hotel, San Jose

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Jul 22, 2008 by Angela from Petaluma, CA
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[8]

• Location.
• Run down room and no room service.

“Overall, this hotel was good for what we needed. Which was a place to stay after our concert. The window was broken and would not open so I was pretty miserable. I was also disappointed that there is no kind of room service. The hotel is very old and little run down. I did really enjoy the Jacuzzi tubs though. It's a nice location and a quaint little place if you do not have high expectations. I did feel I pad way more than what I got though.”

May 14, 2008 by Judith from San Jose, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Very convenient. We just walked to the HP Pavilion for the concert.
• Just outdated furnishings and the 3rd floor smelled like someone's been smoking in the hallway.

“If you're going to the HP Pavilion for a show, and just want to walk to the area to spare yourself from fighting the parking madness, this is the hotel for you.”

Mar 19, 2008 by Stacy from Lodi, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient to HP Pavilion and offered complimentary dinner & breakfast.
• Could use a little upgrading.

“Went to a concert at HP Pavilion. Saved money because we took advantage of the complementary dinner & breakfast and could walk to the concert so no parking fee. The food was OK. Room was clean and had a refrigerator. Was perfect for what we needed it for. Would definitely come again if attending another concert. Good value!”

Jan 15, 2008 by Tucker from Arcata, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] •

• Location and price by San Jose Arena.
• Incredible waste in packaging, paper plates, plastic forks and the like.

“A good budget hotel for a Sharks game.”

Dec 18, 2007 by Sharon from Hayward, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• This hotel was in walking distance of the hp Arena.
• The walls are thin enough to hear the people in the next room very clearly.

“We were very pleased with the look of this hotel. It was within walking distance of the hp Arena. Very clean, lots of lobby area to meet with other people. Unfortunately, the people in the room next door stayed up all night talking. If you have hip problems the tub may be difficult to get into and out of. It has very high edges.”

Oct 2, 2007 by Bonnie from Rancho Cordova, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Its location to the HP Pavilion.
• The Jacuzzi tubs are way too high for seniors to get into.

“The location was very convenient. I like the hotel because it is an older remodeled hotel with only three floors. It is very nicely deco-rated and very comfortable.”

Jul 5, 2007 by Joan from Wilmington, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The lobby area was very pleasing to the sight.
• They were running short on washcloths.

“Overall, I thought this hotel was very good. The lobby was decorated nice and the buffet breakfast was good. It could have used a few more nutritious choices, like whole-grain bread, oatmeal, etc. We didn't get a chance to try out the complimentary light dinner. The only complaint I have is that they were running short on washcloths, so we had to improvise with hand towels.”

May 18, 2007 by Becky from Creston, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Cute courtyard, beautiful lobby, and comfortable beds.
• Decor was a little out-dated, and breakfast was okay.

“This hotel was a great place to stay. They had the most comfortable beds I have ever slept on in a hotel. It was located on a quiet street even though it was downtown. The courtyard outside was beautiful as was the lobby. Free parking was a big plus too! I would definitely stay there again!”

Mar 23, 2007 by Ron from Fresno, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great value and proximity to hp pavilion.
• Room air conditioner went out, ceiling fan noisy and wobbly.

“Very good value. Room was clean and comfortable. Close proximity to the hp pavilion makes it an ideal place to stay if you¿re attending an event at the pavilion.”

Mar 5, 2007 by Charney from Queen Creek, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fridge, Jacuzzi, huge rooms.
• Breakfast.

“The arena is priced below value. It is much nicer than any other hotel I¿ve stayed at for a comparable price.”

Feb 22, 2007 by Emmie from Eureka, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Loved the Jacuzzi in the room. Great breakfast choices.
• No swimming pool.

“I was very happy staying at this hotel. They have a curfew of 10:00 pm (quiet time) and also the front lobby was closed unless you have a room key. I felt very safe and had a nice quiet sleep. The idea of having breakfast & dinner included in this price and at the hotel very much appealed to me. I felt I got a good price for the room, dinner was good (but should be explained that it is like a home cooked meal) not to expect a fancy dining quality meal. Breakfast was better you got allot of choices, buffet style. I was very happy with both meals, and didn't have to leave the premises. It was well worth the price of the room. As an overnight stay I really enjoyed my stay and would stay at another arena hotel if the chance comes up again.”

Jan 16, 2007 by Irene from Canyon Country, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff was friendly. The bed was clean and comfortable. The whirlpool was a delight.
• We were in a non smoking room but cigarette smoke came in through the bathroom vent.

“This hotel was a delight. It was centrally located. The rooms were clean & well equipped. We have always enjoyed our stays there.”

Jan 1, 2007 by William from Kingsburg, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Dining options.
• No swimming pool.

“Friendly staff, excellent accommodations and dining experiences.”

Dec 20, 2006 by Marie O. from Kingsburg, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and helpful front desk staff/cleaners were also very efficient.
• Refrigerator in room came on and off/woke me up!!

“Terrific value for the money. Definitely recommend it and will stay there again. Breakfast was a real bonus, buffet style lots of choices. We booked three rooms for our family. No one was unhappy with this choice. Very comfortable/clean/spacious. ”

Dec 10, 2006 by Curt from Clovis, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Comp meals helped a lot.
• Check in was slow desk would not print receipt.

“Over all it was fine. If I need a room in the area I will check back.”

Nov 20, 2006 by Liam from Charlottesville, VA
Overall Rating: 5
Cleanliness:[1] • Staff:[7] • Location:[5]

• The staff.
• The mouse in the bathroom.

“This is a decent and economic hotel--bland breakfast and dinner food (but they're both free!). I'd have given this place an overall good rating, but for the mouse in my bathroom (!)--which makes me have some doubts about the cleanliness of the place.”

Nov 16, 2006 by Jennifer from Live Oak, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very nice and the tub was awesome even though I didn't get to use it. The lobby was very nice and I totally enjoyed my stay.
• There was nothing I didn't like.

“The neighborhood was in a cute area of san Jose. With lots of little shops close, a coffee shop and a motorcycle shop across the street. I would highly recommend this hotel. I will stay there next time I travel to this destination.”

Nov 13, 2006 by Edward P. from Rancho Murieta, CA
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• The hotel met all expectations!
• Nothing!

“The arena hotel in san Jose was perfect for me!”

Nov 13, 2006 by Julie from Edina, MN
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[1]

• Nothing.
• All of it.

“With the exception of the woman at the front desk the place was not a 3 star hotel and should not be presented that way. Luckily we were able to move to a different hotel however we did not recover our money. ”

0 of 1 people found this review helpful.

Sep 21, 2006 by Maria from Vallejo, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great price, comfortable bed, nice TV's, I like that the parking is behind the hotel.
• Left over cookies in the cabinets, not enough sugar & creamer for the coffee.

“I had a good experience while at the Arena Hotel, it was clean & a good price.”

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Amenities at Arena Hotel, San Jose

120 AC 120 DC 24-hour front desk Air Conditioned Alarm Clock Bath Tub Cable TV Coffeemaker Color TV Complimentary Light Dinner Concierge Desk Elevators Express Check Out FAX Fire Alarm with Light Full Breakfast Guest Laundromat

Hairdryer In Room Handicap Facilities Heated Guest Rooms Iron Ironing Board Maid Service Meeting facilities Modem/Dataport Available Non-Smoking Room Parking Phone Service Shower Smoke Detectors Telephone Toilet Wakeup Service

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