Holiday Inn San Jose

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User Reviews for Holiday Inn San Jose, San Jose

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Oct 18, 2009 by Keith from Fairfield,CA
Overall Rating: 1

• Nothing.
• Very old hotel. Rooms smelled of mold.

“This hotel is definitely not a 3 star hotel. Because of the age and quality of the rooms I would rate it a 1 star hotel. The rooms and hallways smelled like mold has be growing for years. The staff was excellent and accommodating in changing our room twice because of the smell.”

Oct 14, 2009 by Everado from Lawrenceville,GA
Overall Rating: 10

• It was very comfortable and cozy.
• The location of the TV.

“I would recommend this hotel to family, friends and strangers alike. A great value for the money and then some.The light rail stop is right in front of the property. No car rental necessary for this stay at all.”

Oct 7, 2009 by David from Ukiah,CA
Overall Rating: 10

• It was far better than I expected!
• Everything was perfect, so sorry, but I liked everything!

“This was incredible! I usually stay at a Motel 6 because I can't afford much, but for the same price I was able to stay at a fancy hotel. I kept expecting someone to knock on the door and tell me there was a mistake in the price. Incredible!”

Oct 5, 2009 by Jay from Bakersfield,CA
Overall Rating: 7

• Location.
• The grounds.

“Older property, that has been somewhat remodeled. Rooms are small, but clean. Older TV'S. Restaurant was a little pricey.”

Sep 24, 2009 by Anthony from Irvine,CA
Overall Rating: 1

• Convenient location.
• Near major highway, poor insulation.

“Old TV was not working, room
facing major highway, noisy.”

Sep 6, 2009 by Linda from Naalehu,HI
Overall Rating: 10

• Close to San Jose Airport.

“Charming old Spanish style decor. Out door area was beautiful. Rooms very clean and stylish.”

Aug 26, 2009 by Rebecca from Los Angeles,CA
Overall Rating: 10

• Love how easy it is to get to off the freeway.

“Love how easy it is to check-in to the hotel and drive to one's room. Love that the location is close to happening things to do in San Jose.”

Aug 19, 2009 by Mark from Rancho Mirage,CA
Overall Rating: 3

• 5 minutes from my job.

“Pool was closed for 7 hours during the day on Saturday, food trays were left in hallway for days, and the pool was cold.”

Aug 1, 2009 by Ed from San Jose,CA
Overall Rating: 9

• large bathroom, free wireless, free local calls
• window was blocked by tree

“excelent deal for 3 star”

Jul 24, 2009 by Shawnaa from Visalia,CA

• Big rooms, nice beds and
  quite.
• Really early house keeping services.

“I enjoyed my stay here, nice swimming pool area, my grandson enjoyed it.”

Jul 19, 2009 by Rick from Monahans,TX
Overall Rating: 2

• Rooms are big.
• Way too old needs up date.

“Was in a good place for shopping. But motel is very old. Does not have up stairs so it is very spread out and hard to get to room. Parking lot like freeway with roads going all direction.”

Jul 3, 2009 by Ira from San Jose,CA
Overall Rating: 4

• Location.
• Noisy and no towels.

“Big Holiday Inn very close to SJ Airport and freeways. Nice accomodations, but rooms were noisy at night and they forgot to put bath towels in the room! I've never seen that happen before.”

Jul 3, 2009 by Todd from Amarillo, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[10]

• Nice resort-like grounds, for 4 of the 8 buildings.
• Understaffed, not very reachable for advertised amenities.

“The Holiday Inn is very close to the airport and centrally located to light rail and highways. The lobby is clean and well cared for. However, the renovated rooms which have a too large for room king size bed also have tiny bathrooms and minuscule coffee makers. The balconies on this room open up to a pleasant courtyard and view of the pool and jacuzzi. We changed rooms because there was not enough room for my child's roll away bed (which was necessary because they did not have a room with two beds at the time of check-in.) We moved to a different building, in the back of the property which did not have views of the courtyard or pool. The building air always struggled and near the elevator it was sweltering. Our room's air condition went out and it took almost 12 hours for the hotel to fix it and cool down the room (hallway was hot too). We asked the front desk for a complimentary razor (which they advertise in the bathroom) and was told it would be right up. On a separate occasion we asked for one of the custom pillows they advertise near the bed. No one ever came either time, and we were forced to go ask at the front desk. The pool area was large and fenced in. However the rack for towels was infrequently stocked and there were not enough whenever we went or requested them. (We were told that they were in the dryer). The maid service must also be understaffed, our room was never cleaned until 4 pm daily. In general, this is a good location hotel which is understaffed or worse - non-attentive staff.”

Jun 26, 2009 by Adam from Exeter,NE
Overall Rating: 8

• TV location in the room.

“It was clean and the staff was courteous. We were 2 minutes away from our airport.”

Jun 24, 2009 by Pauline from Walla Walla,WA
Overall Rating: 10

• We enjoyed the quiet rooms, and all of the help with things to do while there.
• We would have liked the pool open earlier.

“For us it was great, as our granddaughter only lived 10 minutes away so our large family were close to be found, and the stores were all close by. We enjoyed our stay there Thanks you.”

Jun 24, 2009 by Lyndi from Modesto,CA
Overall Rating: 8

• We liked the pool & dining the rooms were decent.
• The smell of the room was a little stale.

“We were overall happy with our stay. The gym was a little disappointing. Not what it looked like on line. The staff was friendly & accommodating. The pool was fabulous for myself & the kids while my husband was at work.”

Jun 15, 2009 by Steven from Houston,TX
Overall Rating: 4

• Location to work site was great.
• Location of TV and room size.

“For the price I got it seems comparable to a Comfort Inn or one in that class. I have stayed at Holiday Inn's before and had been very pleased but this one missed the mark by a mile.”

Jun 8, 2009 by Katherine Ciaccio from Grass Valley,CA
Overall Rating: 9

• Location, space in the room - didn't feel confined, excel lobby staff.
• At the restaurant the fish dinner I order was very salty.

“Very clean, excellent staff and willing to accommodate. Wanted to use the pool and hot tub, but ran out of time. It looked very clean and one I would use compared to others I've seen.”

Jun 8, 2009 by Steven from Encinitas,CA
Overall Rating: 5

• Location.
• Its run down. Its in bad need of an update.

“The hotel is close to the airport and in the middle of silicon valley. Its in need of an update. (Paint inside and outside, carpets, tile, bathrooms, workout room, landscape).”

Jun 7, 2009 by Joe from Columbus,OH
Overall Rating: 1

• Nothing.
• It was dirty, smelly and needs updated. Security was iffy.

“The hotel is NOT a "3". Please review your rating system to prevent further misrepresentation. You should be embarrassed to offer this hotel as a "3" (regardless of the name of the chain).”

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Amenities at Holiday Inn San Jose, San Jose

ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Coffee Maker in Room Concierge Desk Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services News Stand Outdoor Pool Pets Allowed Phone with speaker Pool Porters Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms Video Checkout

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