Doubletree Hotel San Jose

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User Reviews for Doubletree Hotel San Jose, San Jose

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Oct 19, 2009 by Terry from Yuma,AZ
Overall Rating: 3

• Location.
• Roof leaked, water everywhere in lobby, restaurants, old hotel, needs refurbishment.

“Poor value, old furnishing, carpet, pet oder, restaurants over priced and not high quality. Staff was OK but didn't go out of their way to provide extra service. No bellman assistance.”

Oct 10, 2009 by James from Cedar Park,TX
Overall Rating: 6

• Location.
• Very average hotel needs to be upgraded.

“Location is good for business near airport and easy to get around San Jose. Very much in need of a remodel - upgrade.”

Sep 21, 2009 by Joseph from Hawaiian Gardens,CA
Overall Rating: 6

• It is close to the airport and the rooms are large.
• 22% service charge on room service plus $3. No robes. Rooms was a bit run down.

“The hotel is large with large rooms. The staff is accommodating. Very close to the airport, which makes it easy to use the free shuttle. But a $3 service charge plus 22% more service charge on top of that (and they include 22% of the $3). Plus, the rooms are a bit on the run down side - just a little. The television is a bit old and small, no robes, the rooms were a little dirty and not serviced properly. One side of the hotel has the freeway running outside of it, so it can be noisy.”

Aug 19, 2009 by Mike from Santa Monica,CA
Overall Rating: 1

• It was okay.

“This is not a 4 star hotel.”

Aug 8, 2009 by Todd from Prescott,WI
Overall Rating: 8

• Convenience of location.
• Rooms looked moderately beat.

“Overall, I enjoyed the my stay. The front desk was attentive and made me feel comfortable from the minute I came in.”

Jul 26, 2009 by Jeny from Centennial,CO
Overall Rating: 9

• Comfortable, good locaion nice facities(pool and fitness center

“Would definitly stay here again”

Jun 30, 2009 by Jesse from Reno,NV
Overall Rating: 4

• Very comfortable bed
• Had to pay an additional $18 to park

“Convenient location, pretty basic room, very comfortable bed, older TV set, staff was fine though not outgoing friendly, had to pay an additional $18 per night to park”

Jun 18, 2009 by Pedro Barrera from Pismo Beach,CA
Overall Rating: 1

• Convenient location and overall appearance.
• Too noisy and could not sleep.

“Noise level was terrible and gang-like individuals hanging around seemed dangerous and afraid to be out of my room. Also loud at night with running down the halls and screaming. You need more security.”

Jun 1, 2009 by Patricia from Greenbrae,CA
Overall Rating: 9

• Convenient airport location; comfortable room.
• Expensive parking for a non-downtown hotel.

“Large, comfortable Double Tree property just off US 101 near San Jose International Airport. Courteous staff, gave me extra cookies upon request when I arrived late at night. My only complaint is that the hotel charges $18 for self parking, which seems very high for a hotel that is not located downtown. Otherwise, a great stay.”

May 20, 2009 by Howdy from Shingle Springs,CA
Overall Rating: 8

• Loved the coffee maker & tea.
• Did not like the shower. The rooms need to be remodeled.

“This hotel has wonderful amenities but is showing its age. It does need to be updated. The staff was very helpful.”

May 14, 2009 by Jim from Williamsburg,MA
Overall Rating: 10

• Spotlessly clean; friendly staff; airport van; good food.
• Charge for parking.

“Hotel was quiet and clean and convenient to airport and freeways. Airport van service starts early in the morning. Spencer's, the dining room, had excellent food and atmosphere. I also appreciated their accommodating my desire to read by giving me a table under a good light. No complaints. I hope to stay their again.”

Apr 30, 2009 by Laura from Lake Elsinore,CA
Overall Rating: 9

• Great location
  and
  cookies at check in.
• $18 per day parking.

“The location was great and near the airport. Charged internet access and $18 per day parking was outrageous.”

Mar 25, 2009 by Sue from Eureak,CA
Overall Rating: 6

• Comfortable beds, spacious, clean.
• Water was not hot enough - had to change rooms. Received handicap room.

“This is the second time we have stayed at this hotel in the past few months. Both visits we were given a handicap accessible room (not requested) and both times the water was not hot enough. The last visit we requested another room. For the money, the room was great.”

Mar 18, 2009 by Jacqueline from San Francisco,CA
Overall Rating: 8

• Friendly staff, on-site restaurants.
• Poor location in relation to downtown, parking charges.

“Yes, the hotel rooms are slightly outdated structurally but they're clean and the beds are comfortable. You will have to turn the water to its max heat to get a comfortable water temperature, too. But all in all, this hotel is not. Lobby areas are very nice, the staff is friendly and the rooms are clean. Plus, there's Starbucks on site and a great prime steakhouse.”

Mar 6, 2009 by Alan from San Jose,CA
Overall Rating: 4

• It was convenient to have the restaurants in the hotel as it was raining and inconvenient to have to travel outside.
• I asked at check in for a room away from the side of the hotel near the freeway, but was not accommodated for my request.

“Lobby is nice. Restaurant (Spenser's Steakhouse) was nice with good service, but rather expensive for a business traveler. The second restaurant, in which I had breakfast had friendly service, but the food was not particularly good and again, very expensive for what you got. The rooms are in need of some updating. The wood on the front door of my room was pealing away at the bottom, the shower was not very effective (low water flow) and the bed was a little lumpy. The TV was not flat screen and the furnishings were quite dated.”

Jan 24, 2009 by Jaclynn from Reno,NV
Overall Rating: 10

• Cost too much to park.

“Something they don't tell you is that for self parking it is $18 a night to self park or $21 for valet parking.”

Nov 8, 2008 by
Overall Rating: 7

• Spacious.
• Charged $20 to park.

“Good, except for parking charge.”

Oct 11, 2008 by Hung
Overall Rating: 8

• Location and cleanliess. Airport pickup/drop off is fast.
• Parking fee is high. Internet fee is ok, but not complimentary.

“The hotel is very clean and run professionally. It is business friendly.”

Oct 2, 2008 by Jeff
Overall Rating: 7

• Location to San Jose Airport.
• They rented a the pool area to a local club for all of Sunday afternoon. Very loud.

“I would have been embarrassed had my mother been with me on this occasion...Others have been fine. Behind the check in counter is a large glass window over looking the pool area which had been rented out to a local club. Some girl was bent over grinding her rear end into some guys crouch. At a club fine...but not at a hotel like the Doubletree.
”

Sep 30, 2008 by Alida
Overall Rating: 8

• The cookies.

“Too busy to answer phones for directions. Bill for quick check out not delivered as requested. Also a parking fee of 20.00.”

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Amenities at Doubletree Hotel San Jose, San Jose

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Beach Business Center Casino Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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