The Westin Santa Clara

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User Reviews for The Westin Santa Clara, Santa Clara

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Oct 13, 2009 by Randall from Fowler,CA
Overall Rating: 8

• Room was clean and beds were comfortable.
• No complimentary Wi-Fi in room! TV remote did not work correctly and channels were not listed anywhere. Parking was distant.

“The hotel staff were very friendly and competent. The room was clean and the beds were comfortable. The bathroom was well-appointed and clean. The common areas of the hotel were upscale and the location is excellent. The room should have had Wi-Fi, the chairs in the room were uncomfortable and poorly designed, the TV remote did not work and the TV reception was poor, the mini fridge was substandard and almost non-usable, the sink in the bathroom was an extremely poor attempt to be stylish that ended up in an unintended.”

Oct 12, 2009 by Dan from Post Falls,ID
Overall Rating: 10

• Room was great bed was great.
• nothing.

“This hotel is a great value and staff is friendly.”

Aug 29, 2009 by Jill from Mission Viejo,CA
Overall Rating: 6

• great location
• resented having to pay $5 for 5 minutes on their computer

“This hotel was in the heart of the Silicon Valley. I'm a very frequent business traveler but since I was only going for 1 night I left my laptop at home. I was shocked when I went to their business area and they charged me to use their computer. I have stayed in many many hotels in the Silicone Valley and have never been charged for any type of computer need including internet service for my own computer.I will not stay in this hotel again.”

May 20, 2009 by James from San Diego,CA
Overall Rating: 10

• Super clean. Great location. Nice staff.
• Bathroom doors do not close completely for total privacy.

“Hotel is nice. Good location. Clean room, and staff was nice. Nice gym.”

May 18, 2009 by Don from Watervliet,NY
Overall Rating: 8

• Staff was responsive.
• Room was OK. How could they charge what they normally do for the rooms and the food in the hotel restaurants. No ceiling in restaurant.

“Staff was good.”

Apr 6, 2009 by Justin from Modesto,CA
Overall Rating: 9

• Nice, clean, and reasonably close to San Jose Arena; easy freeway on and off.
• Lack of vending machines.

“We saw a Sharks game at San Jose Arena and just needed a room for the night. The room more than met our needs and expectations; it was nice, clean, modern looking and comfortable. My only gripe was a lack of vending machines; I wanted a late night snack after the game and couldn't find any soda or snack vendors.”

Apr 3, 2009 by Dorothy from Meridian,ID
Overall Rating: 9

• Always beautiful and people were very helpful and nice.
• Room was nice, not as clean as before.

“We have stayed there before and the staff was very friendly! Pool was beautiful, only complaint was that the room was a little dirty.”

Mar 23, 2009 by Dennis from Simi Valley,CA
Overall Rating: 8

• Location.
• Room was across from Ice Maker, very loud.

“Great location,
my room across from Ice Maker. One night no big issue, if staying longer would have asked for differnt room.”

Mar 14, 2009 by Robert from Incline Village,NV
Overall Rating: 7

• Quality room and helpful staff.
• Lousy parking arrangement.

“What you expect from a 4-Star hotel in terms of room and facilities. Aside for inconvenience of sometimes having trouble finding a decent parking place, the only downside is hotel is frequently crowded with conventions which means facilities/restaurants are extra busy.”

Feb 27, 2009 by Charlene from Fresno,CA
Overall Rating: 9

• The Modern look of the rooms.
• I can't think of anything that I didn't like about the hotel.

“I think the hotel is in a great location and that everyone appeared friendly. The staff seem to handle the guest appropriately due to the increased amount of guest present for the volleyball tournaments and the dance competitions that were being held that weekend.”

Feb 18, 2009 by Laura from Pleasant Hill,CA
Overall Rating: 8

• Nicely appointed, great staff.
• The bathroom doors don't offer much privacy.

“This is a nice business hotel that converts to a fun and family-friendly weekend convention center. The beds are comfy, the staff very accommodating, great restaurants & lounge - all in a relaxing, comfortable atmosphere.”

Feb 8, 2009 by Tracy from Hermosa Beach,CA
Overall Rating: 10

• Convenience.
• They charged for internet service.

“Excellent hotel, nickle and dimmed you on internet service.”

Jan 23, 2009 by Allan from Markham,Canada
Overall Rating: 8

• The rooms are decorated nicely and an ipod alarm was a nice touch.
• You have to have a car, the hotel is not in walking distance to any restaurants. There is not much storage space. Internet is costly at $10/day.

“The hotel is suitable for business travelers and is in a business area. The rooms are nicely appointed decorated modernly with comfortable bedding, large LCD TV, iPod alarm clock, and decent bathroom. The location will is in a business area and there are no restaurants in walking distance. However, with a car San Jose has a wide selection of restaurants and is about a 10 minute drive to Santana Row (where dining options are plentiful). The only problems I had was that the water took a while before it got warm enough to take a shower. The washroom space was on the smaller side (only one person can fit at a time). The rooms are clean and service was excellent during my stay.”

Jan 21, 2009 by Michele from Lake Forest,CA
Overall Rating: 9

• The friendliness of the staff.
• The first morning I did not have hot water in my shower.

“I have been to this hotel before and have enjoyed my stay every time. The staff is very friendly and wants to ensure their guests are happy.”

Jan 21, 2009 by Vivien from San Jose,CA
Overall Rating: 10

• Loved the decor in the newly furnished rooms.
• Bathrooms could be a bit larger.

“Location was excellent, views were great, restaurants, though I did not dine there, were of good choices! Overall experience at the Hyatt Regency Santa Clara, I would stay here again and tell my friends and family about it! I would even come to the restaurants if I weren't staying here.”

Jan 14, 2009 by Barbara from Nevada City,CA
Overall Rating: 9

• Comfortable and convenient location.
• The room had red candle wax on rug and TV table.

“The Hyatt was nice and convenient for what we wanted. Very reasonable and comfortable.”

Jan 6, 2009 by Neil from Simi Valley,CA
Overall Rating: 4

• I liked the reception and the view from inside and outside of the hotel.
• I could not sleep. It was very noisy through the night.

“I have stayed at Hilton across this hotel, and find that more value for money. I could not sleep through the night as it was very noisy.”

Jan 3, 2009 by Pete from Placerville,CA
Overall Rating: 9

• Front desk staff was very accommodating to our requests for connecting rooms. Perfect!
• No noted deficiencies.

“Convenient location for our stay. The front desk staff member was courteous and accommadating for our request for connecting room. Comfortable beds and well appointed basic features.”

Dec 23, 2008 by Jaosn from Grass Valley,CA
Overall Rating: 9

• Friendly front desk staff, friendly valet told me where to park.
• I never like having to pay extra for WiFi.

“The Hyatt Santa Clara was a very pleasant and enjoyable stay. My room was on the fourth floor overlooking a roof level with lots of loud machines and equipment making the view horrible but I didn't go there for the view. I think Jasmin would have let me move if I had asked nicely. It was so dark when I got there I did not notice it until the morning. I would definitely stay there again and the Hyatt is above and beyond anything I have seen at a Holiday Inn, which is also supposed to be a three star.”

Dec 4, 2008 by Sue from Chico,CA
Overall Rating: 9

• Sara from the restaurant -friendly, great server.
• Breakfast prices.

“Very clean and spacious.”

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Amenities at The Westin Santa Clara, Santa Clara

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock ATM/Cash Machine Adjoining Rooms Air Conditioned Airline Desk Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Babysitting/Child Services Balcony Bar/Lounge Bath Tub Bathroom Telephone Bidet Breakfast Breakfast Buffet CD Player Coffee Maker in Room Computer in Room Concierge Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cordless Phone Cribs Available Currency Exchange DVD Player Data port Available Desk with lamp Double Bed Electronic Door Locks Elevators Executive Level Express Checkout FAX Family Plan Fire Alarm with Light Fire Place Free Local Telephone Calls Free Newspaper Gift Shop Golf Hairdryers Available Handicapped Rooms/Facilities Health Club Heated Pool High Speed Internet Access In Room Movies Indoor Parking Internet Access

Iron Ironing Board Jacuzzi Jogging Track Kitchen Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities Microwave Mini Bar Modem Lines in Room Modem in Room News Stand No Pets Allowed No Smoking Rooms/Facilities Nursery for Children Outdoor Pool Parking Phone with speaker Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Safe Safe Deposit Box Sauna Security Shower Single Bed Smoke Detectors Sprinklers In Rooms Suite TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Toilet Trouser Press Turndown Service VCR VIP Rooms/Services Valet Parking Video Tapes Wake-up Service Wet Bar Wheel Chair Access

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