Hilton Santa Clara

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User Reviews for Hilton Santa Clara, Santa Clara

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Jan 5, 2010 by Carol from Martinez,CA
Overall Rating: 10

• Beautiful hotel.

“Very nice location and beautiful hotel. Nice and clean rooms.”

Nov 30, 2009 by Cleone from Bandon,OR
Overall Rating: 10

• Comfy bed , towels large and soft, pool heated, staff went out of their way.
• Room small.

“Very nice business center with three computers, free internet in lobby too but not in rooms, nice pool, staff terrific, bed very comfy, very clean and beautiful. The room was small and crowded with 9 pieces of furniture, but the bed was terrific and the bathroom was roomy with nice large vanity. Free parking.”

Sep 30, 2009 by Monte from Tehachapi,CA
Overall Rating: 10

• Everything was number one.
• Having to pay for internet.

“Nice quite room, comfy beds, nice TV, bathroom, nice sized room.”

Sep 19, 2009 by Yun from Beaverton,OR
Overall Rating: 7

• It's not as busy as in the weekend.
• The carpet was little dirty.

“They are very stingy about the shampoo, conditioner and body wash soap. It was enough for one person to use.”

Aug 25, 2009 by Mira from San Francisco,CA
Overall Rating: 7

• Restaurant service was excellent. Maid service was excellent.
• Something weird about the pool. My kids didn't even want to swim in it on day two which is unusual. No place to sun bath b/c it's under building.

“Overall, very good place to stay.”

Aug 20, 2009 by Gene from San Jose,CA
Overall Rating: 10

“The best hotel in the valley.”

Aug 13, 2009 by Tim from Los Molinos,CA
Overall Rating: 4

• Neat and clean.
• Asked for pool towels twice with no response. Internet did not work.

“Asked the front desk for towels at the pool three times over a 40 minute period. No towels! As it requests not to use room towels, there was an obvious wrong here. We waited and asked three times over 40 minutes being told each time.”

Aug 4, 2009 by Patricio from Pasadena,CA
Overall Rating: 5

• Location and facilities.
• The hotel service was poor. Even though they both have the same star rating the Hyatt hotel right across the street provides a much better service.

“The hotel location is adequate for business travelers working in the San Jose area. The rooms are clean and adequate but nothing exceptional and the hotel staff is anything but friendly. Similarly the hotel facilities (gym and pool) close early which is very inconvenient to some business travelers.”

Aug 3, 2009 by rick from Louisville,CO
Overall Rating: 10

• New. New and very clean.
• Nothing.

“The hotel was reasonably priced for the quality and had a GREAT restaurant in the hotel.”

Jul 25, 2009 by James from Astoria,NY
Overall Rating: 10

• clean from the parkinglot to the shower! Bed was very comfey.
• Loved it all

“walking distance to theme park, quite and upscale.”

Jul 23, 2009 by Frank from Petaluma,CA
Overall Rating: 8

• Great location, clean and comfortable.
• I am 6'4 and the front desk tried to put me in a double bed.

“Clean and comfortable, but please, when the check in staff sees someone over 6'3, dont try and force them into a double bed...especially when you have pleanty of king rooms available.”

Jul 4, 2009 by Reggie from Benicia,CA
Overall Rating: 9

• Clean and quiet.
• Swimming pool is too small.

“The hotel is a nice place to stay with, so clean and quiet.”

Jul 1, 2009 by Eva from Live Oak,CA
Overall Rating: 10

• The staff is very helpful and friendly. I would recommend this hotel to all my friends.

“The location of the hotel was very convenient to Great America. The rooms were very clean and nicely decorated. The bed was very comfortable. I would use this hotel again in the future.”

Jun 15, 2009 by Betty from Seaside,CA
Overall Rating: 8

• Good location, easy access, excellent amenities, and
  friendly staff..
• Our soup was inedible - much too sweet, but our waitress took the item off our bill.

“I would recommend this hotel for the business or leisure traveler. Easy access from the freeway and free parking were a plus as were the large, comfortable, and clean rooms.”

May 22, 2009 by Jen from West Jordan,UT
Overall Rating: 9

• The room was large and comfortable. We had 2 cribs brought in and still were able to sleep 3 adults.
• The pool was not heated. We were able to get into the hot tub with babies though, because it was around pool temperature.

“The hotel was beautiful and located next to a tram line. The front desk staff was a bit snooty . But everything was in great condition. We had a room on the 7th floor with an awesome view of the Great American park across the way.”

May 19, 2009 by Noelle from Windsor,CA
Overall Rating: 10

• The Ambiance is wonderful!
• The pool was not heated.

“Wonderful, place to stay and family friendly too! Thanks for the great deal!”

Apr 30, 2009 by Joshu from Avenal,CA
Overall Rating: 6

• The view was beautiful and the number of pillows generous.
• Noise transmitted between rooms easily. Restaurant was
  very poor.

“The hotel seems to attract teen groups which results in elevated noise and disarray throughout the hotel, pool and common areas.”

Apr 23, 2009 by Deb from Palo Alto,CA
Overall Rating: 6

• Nice bed and linens.
• Out in the boonies, need a car to get anywhere.

“Rooms are getting run the down, the carpet.”

Apr 16, 2009 by Denise from Santa Rosa,CA
Overall Rating: 10

• Very attractive and clean loved the sheets and bedding.
• They should have a gift shop with incidentals available.

“I enjoyed my overnight stay the only thing I recommend is they have a gift shop with things like magazines, toothpaste, snacks, etc. Instead of vending machines, didn't like that.”

Apr 15, 2009 by Dave from Novato,CA
Overall Rating: 10

• Classy and quiet.
• No gift shop.

“Classy, quiet and clean.”

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