Santa Cruz Riviera Travelodge

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User Reviews for Santa Cruz Riviera Travelodge, Santa Cruz

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Nov 19, 2009 by Tim from Modesto,AR
Overall Rating: 2

• Poor room service and poor beds.

“Will not stay there again.”

Jan 5, 2008 by Bryan from Santa Rosa, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“The room was in shambles, the carpet was disgusting, part of the wall were the window was cut was moldy.”

Jan 1, 2008 by Lucas from Santa Cruz, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Gave us a bigger room than expected.
• Spa out of order.

“Very convenient but the spa and pool were out of order this was one of the reasons I chose this hotel and then could not use them.”

Dec 18, 2007 by Helen from Chattanooga, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Good location.
• Very dirty. Moldy, cold, loud, gave away my king bed, no breakfast, just cake and juice.

“I have no clued how this hotel was rated 2 stars. The attendant is one person 24 hrs, sleepy at all times. He didn't know we had booked a king bed. When I asked he said he has a king bed room that hasn't been clean a can have it if I want or I can have the queen "clean" room. We agreed to take the queen bed room, the bathroom corners were all black with mold. The doors were so dirty I had to use tissue to touch them, so were the walls. I took pictures of it. If you'd like it I will send them to you so you can improve your services and not sell stuff that does not deserve and rating for 2 star hotels. Continental breakfast was poppy seed cake and cold apple juice and no body touched it.”

Dec 13, 2007 by Betty from Gardnerville, NV
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Nothing.
• Everything.

“Couldn't understand motel clerk. Room was dirty hasn't been deep cleaned in years. Fan was loud and turned on every time you turned on light.”

Nov 27, 2007 by John from Cortez, CO
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• The rooms and bathroom were large, the bed comfortable.
• The Travelodge is worn and frayed around the edges with a little grime.

“We arrived at the hotel with some nervousness after reading the reviews. The hotel is probably in the one to two star ranges. But the staff was friendly and responsive to us, the parking wasn't an issue, the location is great (near the beach and downtown) and the price can't be beat. The beds and bedding in the two room suite were comfortable, the hot water hot, the cold water cold the air comfortably warm. The furniture was reasonably good quality if old and worn. The room clearly needs some maintenance, but it didn't detract from our stay--we felt we had reasonable privacy and comfort.”

Nov 19, 2007 by Veronica from Stockton, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• I liked absolutely nothing about this hotel.
• The mattresses and pillows smelled. There was mold in the shower as well as on the walls and ceiling.

“The hotel room was filthy, not even a 1 star quality. There was dirt/dust build up in every corner, and the bathroom was filled with mold growing inside the shower walls, as well as on the ceiling and walls of the entire room. The pillows and bedding smelled so poorly that I purchased bedding from Costco to make it through the night. This is only a few of the worst details.”

Nov 15, 2007 by Javier from Sacramento, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[8]

• Only 3 blocks away from the beach.
• Older hotel that needs remodeling.

“Not what I expected from a two star hotel.”

Nov 5, 2007 by Roy from San Antonio, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[6]

• Good Santa Cruz location.
• Heater didn't work.

“Other online reviews were bad, but it was slightly better than expected.”

Oct 31, 2007 by Douglas from San Diego, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[8]

• Close to the city.
• Bad experience all around. Bathroom flooded when showering; plug in space heater, patched unpainted walls.

“Wouldn't recommend it to anyone.”

Oct 24, 2007 by Amanda from Placerville, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Close to beach.
• Hostile violent staff poorly maintained.

“I have already filed several complaints ken offered a non smoking room with two beds but said that he would charge extra if we used both beds, so I requested a room with a single bed. The only one available was in a smoking room, to which he said "have your single bed smell the smoke and die" followed by several curse words. The counters were peeling, the shower cracked, and the paint and walls in poor repair.”

Oct 21, 2007 by E from San Jose, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Friendly staff.
• Terrible pillows, bed not that comfy.

“It was okay. Just a very basic room brings your own pillow.”

Oct 21, 2007 by Mike from St George, UT
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[5]

• Free high speed internet!
• The leaking toilet so puddle every morning behind the toilet!

“For what I paid for IA two star I thought I got a good deal when checked in very friendly but as I walked in to my room first off light switch didnt work by the door hallway light didnt work there was two rooms the back room lights didnt work ether the toilet in the bath room was very loose every morning would wake up to a puddle of water behind the toilet and the curtains werent even big enough to cover up the windows so I could lay in bed and see everyone that walked by on both sides of the window!”

Oct 18, 2007 by Garry from Sacramento, CA
Overall Rating: 1
Cleanliness:[1] • Location:[1]

• I refused to stay at this property because of how seedy it was.
• I refused to stay at this property because of how seedy it was.

“I refused to stay at this property because of how seedy it was.”

Oct 17, 2007 by Robert from Santa Rosa, CA
Overall Rating: 5
Staff:[8] • Location:[7]

• Nothing.
• No kitchen, refrigerator, microwave as indicated in pictures.

“Very sub standard. Not furnished as indicated in pictures. Fridge, microwave. Noise with other rooms. Parties in rooms. Beds not good. Bath floor very dirty.”

Oct 10, 2007 by Art from Orange, CT
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• Comfortable beds, new carpeting.
• Noisy and dirty bedspread.

“Hotel is okay for an overnight stay.”

Oct 10, 2007 by Jessica from Elk Grove, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• The location.
• Walls were dirty, heater broken, footprints on ceiling, not accommodating to customer's need although things were broken.

“This hotel was garbage! I was disappointed with the quality of the room. It was more upsetting when the staff gave us trouble when we asked for blankets. The room was in poor condition. I would never stay there again.”

Sep 26, 2007 by Nancy from Encinitas, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[5]

• It had separate rooms for each double bed. Booked as one room with two beds.
• Extremely run down.

“The hotel was old and run down. Furniture old and wallpaper was patched and dingy. But linens were clean, carpets were clean and bathroom was clean. Way over priced. Have stayed in nicer hotels in area a little farther from beach that was less expensive. For the prices they charge they should be able to do some painting and up keep!”

Sep 8, 2007 by Sandy from Willows, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[9]

• Great for teenagers.
• Not enough parking. One of our vehicles had to be parked on the street.

“I would stay there again with my family. It's close to the boardwalk and very comfortable.”

Sep 6, 2007 by Patricia from Sacramento, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• Absolutely nothing.
• The room smelled horrible, no air conditioning.

“It smelled horrible; we had to sleep with door open. No air conditioning, a 19" TV from the 70's that the color was going out, mold in the bath, stains on the walls, broken fixtures on the dressers, bathroom window was so molded that the wallpaper didnt' stick which revealed the black mold.”

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Amenities at Santa Cruz Riviera Travelodge, Santa Cruz

All rooms non smoking Coffee Maker in Room Free Newspaper Free Parking Meeting/Banquet Facilities

Parking Pool Safe Deposit Box Television with Cable

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