Holiday Inn Concord

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User Reviews for Holiday Inn Concord, Concord

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Oct 19, 2009 by Lisa from Uxbridge,MA
Overall Rating: 9

• The bed was extremely comfortable.

“Room was clean and the bed was exceptionally clean and comfortable. Bathroom was clean and shower excellent.”

Sep 29, 2009 by Robert from Lodi,CA
Overall Rating: 8

• Service.
• Rooms older and no fridge.

“The beds were comfortable, the room was slightly dated (but fully functional)and had no in room refrigerator.”

Jun 24, 2009 by Lesslie from Reno,NV
Overall Rating: 10

• Extra nice service and free breakfast.
• Entrance to room was through an outside door.

“Great for kids, kids eat free full breakfast buffet. Pool was great for kids. Beds and bath were very nice.”

Sep 12, 2008 by Don from Anaheim, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location.
• Outside entrance to rooms.

“Nice location for business travelers.”

Sep 9, 2008 by JOHN
Overall Rating: 5

• Rooms need upgraded, restaurant/bar was unattractive.

“Not up to stars. Hilton and Marriot in same area in a different league at same star level.”

Aug 24, 2008 by Mw from Elk Grove, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[4]

• Good price.
• It wasn't a 3 star hotel, no way!

“The hotel is in an odd area, hard to find, and not a 3 star hotel. The rooms were clean.”

Aug 12, 2008 by Gregory from Atascadero, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• The location.
• NA.

“Nice lobby. The rooms, passages, and elevators were sub-par at best.”

Aug 12, 2008 by Tracey from Burbank, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[6]

• The pool was nice and there was ample parking.
• Broken equipment in fitness room, keys did not work, zero noise control and unhelpful staff.

“We were expecting our stay to be comparable to the hotel, but felt it was similar to the Ramada. Most of the rooms have exterior hallways, so there is a lot of noise! (Including construction in the morning and people partying in the parking lot at night). The fitness room had only 4 pieces of equipment, one of which was broken for our entire week stay, despite several guests mentioning it to the staff. There were also no towels in the fitness room. Our room keys stopped working mid-stay, which was an easy enough fix, but still a hassle. Housekeeping did not come two out of the 6 days we were there. Unbelievable. When we mentioned these things to the front desk, they simply did not care. We normally stay at the Hilton in Concord, which is great.”

Jul 29, 2008 by Larry from Pismo Beach, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[3]

• I cannot think of anything good about my stay at this hotel.
• This hotel was not well kept and was not enjoyable.

“I would not recommend this hotel to anyone. The staff did not provide accurate information and the room was not clean. When we requested that someone fix our broken toilet, it took forever for someone to respond. This also happened when we requested toilet paper, which the maid did not re supply.”

Jul 26, 2008 by Dave from Eagan, MN
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• Close to other food establishments.
• Old.

“Its a long way from a 3 star.”

Jul 21, 2008 by Rob from Inglewood, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[4]

• Nice lobby, nice staff.
• Room facing parking lot, felt like a Motel, felt unsafe.

“The hotel was clean but the fact that the rooms overlooked the hotel parking lot gave it that cheap motel feel. There was constant car noise from the parking lot making hard to get rest.”

Jun 29, 2008 by Katie from San Ramon, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[7] • Location:[5]

• Free wireless.
• Outside doors, poor furnishing, low quality property.

“This is not a 3 star hotel. The reason I don't go down below 3 stars is because I don't ever want to have to stay in a place like this. The rooms were rundown and the bathroom was basically in the room. Rooms are accessed through doors in open air spaces or right in the parking lot, my door was by a large fan or generator that made noise all day. Terrible experience that I hope never to repeat.”

Apr 28, 2008 by Rob from Brush Prairie, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel is fairly new or renovated, clean and nearby stores and restaurants as well as freeway access.
• Nothing to note.

“I will stay at this hotel again when in the area.”

Apr 5, 2008 by Crystal from Kerman, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[3]

• The restaurant staff and food was great.
• Very dirty, not much near, a lot of people just hanging around, very unattractive area.

“When going to our room, I knew it was going to be bad; there is no way this was a 3 star hotel, the first area we were put in looked more like pay by the hour. It was very unattractive outside, and looked very unsafe, with a lot of people that seemed to be just hanging around. the curtains were very dirty, the room had an awful smell, and the bathroom ceiling looked like it was going to fall in soon. There was no way I would sleep in that room. I called the front desk and they put us in an "upgraded" room in another building, which had an indoor entry area, which was a lot safer, and a little nicer. Still not a 3 star. The staff was very friendly and the restaurant had a great breakfast buffet with great help. Would not stay here or recommend.”

Apr 2, 2008 by Richard from Fresno, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The restaurant staff; the morning front desk staff - tops!
• The evening front desk gentlemen rarely made eye contact with me. Needs PR Touch.

“I am a Platinum member with Holiday Inn Priority Club. For someone like me who travels so much, these extras are appreciated.”

Mar 11, 2008 by Debbie from Cumming, GA
Overall Rating: 2
Staff:[2] • Location:[5]

• Location.
• No shuttle service/rooms are dingy/heat did not work.

“Not a good hotel, not a 3 star either. This hotel is on the lines of a motel 6. Wouldnt go back again. No shuttle service, vending machines did not work, heat in room did not work. Rooms dingy and cold; showers ran cold/warm water not hot. The location works, but the hotel gets a thumb down.”

Mar 6, 2008 by Steve from Soulsbyville, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Nothing.

“This hotel is a bit on the old side.”

Nov 26, 2007 by Robert N. from Williamsburg, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[7]

• The staff was very friendly.
• Rooms and baths need to be refurbished. Old and tired.

“It's Ok. I asked for a 3star and it is in no way an upscale hotel. We recently stayed at the Waknut Creek Marriott which is also listed as a three star hotel. There is no comparison.”

Nov 18, 2007 by T from Arnold, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[7]

• Nothing.
• Dirty, room was used as a storage closet, bad smells.

“This was the most disgusting hotel I have been at in over 20 years.”

Oct 27, 2007 by Colette from Grapevine, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[6]

• Staff was pleasant.
• It was a dump. Bad odors. I hated it.

“Big disappointment.”

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Amenities at Holiday Inn Concord, Concord

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Connecting Rooms Copy Service Cribs Available DVD Player Email Service Executive Level Exercise Gym FAX Free Airport Shuttle Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

Internet Access Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Secretarial Service Security TV Remote Control Television with Cable Vending Machines Wake-up Service

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