Marriott Walnut Creek

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User Reviews for Marriott Walnut Creek, Walnut Creek

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Sep 24, 2009 by Terry from Fresno,CA
Overall Rating: 10

• Would stay there everytime I come up to that area.

“Awesome”

Sep 21, 2009 by Cynthia from Elk Grove,CA
Overall Rating: 9

• Clean and comfortable.
• The cost to use the computers. Too expensive.

“Needs to advertise the exact price to use their public computers. Was to expensive.”

Aug 25, 2009 by Marcia from Sonora,CA
Overall Rating: 8

• Staff was very courteous and helpful.
• Parking costs $10-16/night, internet access is $5/night.

“Hotel is clean and comfortable. Be prepared to pay for parking and internet access.”

Aug 14, 2009 by Dorothy from Yucca Valley,CA
Overall Rating: 7

• Our room had a vibration, possibly from air conditioning.

“The hotel itself was beautiful, and the staff excellent. The parking was very odd, in that you had to park down the street. We do not like valet parking so that wasn't an option. The room was extremely nice BUT the room had a vibration to it. Maybe we were on top of the air conditioner motor? SO I am ambivalent as to if it was good or bad.”

Jul 7, 2009 by Sean from San Diego,CA
Overall Rating: 7

“Overall a nice hotel intended for business travelers. Self parking is across the street and a block down - inconvenient if you have family or a lot of gear. Beds are extremely comfortable, but small for couples. Shower works and is adequate. Wireless is functional, plenty of plug ins for laptops and equipment if needed.”

May 22, 2009 by Laurie from Moraga,CA
Overall Rating: 7

• Very comfortable room; AWESOME fitness center!
• Parking is either valet at $10.00/day or self-parking way down the street.

“Fairly elegant establishment. The classical music piped in the lobby plus the pianist playing in the evening adds a touch of class. The pool area is nice; however, one is obviously just a step or two away from a busy freeway, while trying to lounge in the sun. Noisy with traffic.”

Apr 28, 2009 by from Tahoe Vista,CA
Overall Rating: 3

• Nice place to stay.
• Valet parking
  or use the free parking which was blocks away from the hotel. Not so easy.

“Nice place to stay
if you like to pay for parking. The free lot was a pain to use. Would not stay there again simply because of this.”

Nov 30, 2008 by Karen from Antioch,CA
Overall Rating: 8

• Very new, clean & neat, lovely lounge.
• The
  parking -- you had to park a block away -- thats bad.

“The first clerk wasn't very helpful but the rest of them were great. Clean clean hotel and very good to stay in -- expect for the parking. Also, to pay almost $6 for 15 minutes on the computer is ridiculous. Not that close to stores either.”

Nov 12, 2008 by KiKi from Oakland,CA
Overall Rating: 2

• Soft, clean, warm and
  comfortable bed.
• Extremely loud construction work next door that lasted three hours. (3 to 6pm).
  

“Arrived to my room at 3pm, there was major construction work in progress next door. Constant jackhammer and banging noise, extremely loud. I was placed in another room, right next to a major freeway, which was not acceptable and went back to the original room. Construction ended at 5:30 pm. Would have been helpful if the front desk knew what time the construction would end, thus avoiding room change.
”

Oct 24, 2008 by Dan...
Overall Rating: 9

• Rooms were spotless.
• Parking - walk to a separate lot if not using the valet service. Fee for parking.

“Hotel is very clean. Staff was very friendly. Location is excellent. Parking was an issue.”

Sep 25, 2008 by Martha
Overall Rating: 10

• Location; free shuttle; cleanliness, friendly staff.

“We enjoyed our stay: bright, clean, friendly staff; shuttle to transportation or downtown; nice restaurant.”

Sep 24, 2008 by Nicole
Overall Rating: 2

• Good people watching.
• Not family friendly.

“First thing, parking is $16/night for valet & $10/night for self-park. Self park is a strip of parking lot a block away under the BART tracks (no attendant/security). Then there were no batteries in the remote control for the TV. First night, the live music started at 10pm and woke up my 16 month old son. I called and complained and the music continued until at least 11:30 PM. Next day, our room was not made up by housekeeping, and we did not have the privacy sign out. I had to request our room be made up the second day. Definitely one of my worst hotel stays.”

Sep 22, 2008 by Henry
Overall Rating: 7

• Great live music in the evening- a good social scene.

“The hotel was very pleasant and the staff generally attentive. Parking was a drag- $10 to park off-site in what felt like a very unsecured facility.”

Sep 11, 2008 by Tim from Marina Del Rey, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, great location, elegant design.
• Nothing - this hotel was great!

“The hotel room was very nice. The grounds were clean, the staff friendly. The location was a 15 minute walk to downtown Walnut Creek and BART. I had no complaints. I travel all the time and this is one of my favorite affordable hotels on the West Coast!”

Sep 10, 2008 by Steve from Soulsbyville, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[4]

• The TV's are wide screens and lots of channels!
• Parking is terrible. Only onsite is $11 and off site is a block away under the freeway.

“Everything is more than a walk away. The other hotels on your service are much more useful.”

Sep 9, 2008 by Lawrence from San Francisco, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[10]

• I liked the high atrium with views from elevator area on each level.
• The large man who checked us in did not say one word.

“Straight forward business hotel. Over priced parking considering Walnut Creek is suburban. Employees do not represent the brand very well.”

Sep 8, 2008 by Efrain from Santa Maria, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[4]

• The entrance.
• No working internet, switched us rooms at 2 am.

“This stay was totally not like my previous experiences, we arrived they checked us in then at 2 am they moved us to another room so we went from double smoking room! Also we had the room for two nights, but after the first night they locked us out of our room because they showed no extra night, because we didn't have to stay we decided to leave, so while we were packing all of a sudden there was an earthquake, and the hotel didn't even have anyone to check if anyone was ok, no calls no room checks. So we left. It was a horrible stay.”

Sep 4, 2008 by Kelley from Saugus, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location! We often search for the Concord/Walnut Creek area and this is the first time we actually stayed in Walnut Creek.
• Fee for parking. The location is combined in with Concord and it shouldn't be.

“Excellent location, clean, everything you would expect from a Marriott. The one downside is that there is a fee to park.”

Sep 3, 2008 by Marc from Clovis, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Nice room. Flat screen TV, comfortable bed and clean updated bathroom.
• Valet parking was expensive. Free parking was offered, but the parking lot was quite a distance from the hotel.

“Checked in during the busy Labor Day holiday. Although there were many guests (and even the Michigan State football team) that weekend, check in was still quick and staff was extremely friendly and helpful. The room was nicely decorated, clean and had a view of the pool. Hotel restaurant's breakfast was good and service was decent. Valet parking was a bit high. The hotel does offer free self parking, but that lot was a bit of a walk from the hotel. Me and my partner had a vehicle so getting to downtown walnut creek was only a short drive. Seemed too far to walk. I'd recommend a taxi if you don't have a vehicle. Overall, we were extremely happy with our stay and will definitely be returning to the Marriott. Great rooms, friendly staff and good price.”

Sep 2, 2008 by Don
Overall Rating: 9

• Hotel charges $16/day for parking.

“Nice hotel in downtown Walnut Creek.”

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Amenities at Marriott Walnut Creek, Walnut Creek

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Childrens activities Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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