Mainstay Suites Hayward

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User Reviews for Mainstay Suites Hayward, Hayward

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Feb 15, 2008 by CASSANDRA from Tucson
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice clean hotel, good location.
• Nothing.

“Nice location close to shopping and food. Not a bad hotel for the price. We were there for a week. Would stay there again.”

Dec 18, 2006 by Richard from Citrus Heights, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[5]

• Close to work.
• Was not a non-smoking room which I requested?

“When I first entered the room I smelt the distinct odder of smoke. I went to the clerk immediately and he returned with me and upon entering the room again, I smelt the smoke but he did not (he was a smoker). After about an hour of trying to acquire another room, I chose to stay. The clerk did spray the room and the odor was reduced considerably. The smoke detector in the room had been removed (I did not notice this until the next morning). But after this experience, I do not think I select a hotel like this again. I will not recommend a main stay hotel to anyone.”

Oct 30, 2006 by Jennifer from Redding, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Easy to find, close to highway.
• I did not care for the urine smell coming out of carpet/bed.

“This hotel was the worst experience. The room had an overpowering smell of urine. The staff was preoccupied; although front desk did try to accommodate and bring blankets and pillows, they were stained & w/o pillowcases. I checked out of Mainstay that Sam”

Oct 4, 2006 by Margaret from Greenwood, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, friendly, honest staff.
• Everything was just perfect.

“Located in the Heart of Silicon Valley, across from the best Sushi place in the SF Bay Area. This is a facility that far exceeded my expectations in the way it was managed and maintained. The facility is spotless, housekeeping to the finest detail, such as dusting the mattresses, good continental breakfast. Wireless Internet Access.”

Aug 21, 2006 by Mike from Coralville, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great b-fast, fridge, stove.
• Construction makes it hard to find.

“Very good values for the money. This hotel is like an extended stay place with cooking utensils, stove, fridge etc. Great breakfast.”

Jul 31, 2006 by Richard from East Elmhurst, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[4]

• Location was convenient.
• The neighborhood.

“would not recommend, hotel had welfare and homeless living there.”

Jul 27, 2006 by James from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice Continental breakfast.
• Elevator O T S.

“Surprised that a swimming pool was there and all employees were friendly and courteous. Ready to make hot waffles were just a few seconds needed to start for a delicious treat.”

May 24, 2006 by Larry from West Hills, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very functional, well equipped, convenient.
• Smoke, Smoke, Smoke. Need to better handle their smoke free rooms.

“The hotel itself is very nice. Good location, convenient, well equipped, generally clean, helpful staff. Need to better control or enforce their "no-smoking" rooms. The "non-smoking" room I checked in was not made, smelled like an ash tray, and all windows opened. Seemed like the previous tenant did not abide by the no-smoking rule, and the house keeping could not make the room and just trying to air it out. After changing to a second "no-smoking" room, it was slightly better, but still smelled smoky the entire length of my stay.”

May 23, 2006 by Joan from Tarzana, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• This hotel is set up as a home, which I absolutely loved!
• The walls were extremely thin, which we heard walking, talking, etc from others all night long; therefore, unable to get a full night sleep!

“This is a wonderful hotel, which is setup like a home setting with all needs including kitchen utensils, full refrigerator. Unfortunately, the walls are extremely thin which interferes with sleeping through the night.”

Mar 31, 2006 by Lyn from Citrus Heights, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Interior hallways, friendly staff, takes pets, handicapped friendly.
• It's located in Hayward, CA, not the nicest city.

“Heated pool, internet access, continental breakfast even had 'make your own waffles', seems to be well insulated for noise. I was behind the elevator and didn't know it. Staff was friendly, helpful and efficient. Check in was all done except for the door keys before I even arrived. We were visiting my sister who was staying in another motel with a school group. She was impressed with my room and the common areas. This was a great experience.”

Mar 12, 2006 by Roxie from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great people, care, clean, friendly and convenient.
• Location of heater unit.

“Great hotel for the money, love the suites, good continental breakfast, better than most, great customer service and people are friendly.”

Jan 19, 2006 by Karen from Oakdale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great place to stay.
• Nothing.

“great place to stay, would recommend it to many people I know that need a place to stay for great lodging.”

Jan 16, 2006 by Jody from Graton, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The kitchen was very clean and well-equipped.
• Ants in the hotel, otherwise very clean bathroom.

“Clean, functional hotel. Nice kitchen efficiency. Very friendly staff. Continental breakfast was okay. Marginal neighborhood.”

Dec 20, 2005 by Karen from Oakdale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I think this hotel I stayed was absolutely wonderful, and the staff is great and accommodating
• Nothing at all, everything was wonderful.

“Absolutely superb, clean friendly and very affordable along with a great place to stay. I will stay there again and again”

Oct 6, 2005 by Kim
Overall Rating: 10

• Very clean, easy to find, and near the freeway.

“It was everything I had hoped for and more!”

Sep 27, 2005 by Mark from Burbank, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff friendly & accommodating, great Continental Breakfast.

“Nice, new property. Personally like the extended stay amenities, fridge, I take food, kitchenette.”

Aug 18, 2005 by Robert from Reno, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• good value

“convenient,good value, clean”

Aug 18, 2005 by Jacquelyn from Fresno, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• I loved the comfy feeling - just like being at home
• Nothing

“I would consider it a pleasure to book even more time upon my return to the bay area.”

Aug 17, 2005 by Paul from Yuba City, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice room, free Wi-Fi access, nice continental breakfast.

“Very clean and nice. Staff was great and helpful. In room kitchen was convenient and made it nice to just stay in if I wished. I would definitely stay here again if I had business in this area again. Thanks for the nice stay.”

1 of 1 people found this review helpful.

Aug 3, 2005 by Jen from Castro Valley, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[6]

• it was cheap and nice
• not the best area

“if you want a place that is cheap and basic this is it you get your moneys worth and the breakfest is a nice touch. it is a very basic place but some times that is nice.”

1 of 1 people found this review helpful.

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Amenities at Mainstay Suites Hayward, Hayward

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Golf Hairdryers Available Handicapped Rooms/Facilities

Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Parking Pool Television with Cable

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