Residence Inn Redmond

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Nov 13, 2009 by Dan from Wenatchee
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Had a kitchen & breakfast bar.
• Beds, shower, hotel grounds, staff.

“Where to start. Horrible design making it difficult to get to your room as well as poor lighting outside making it difficult to see steps. Queen bed felt like the sheets had sand inside of them and the mattress was in desperate need of replacement. Pull out bed was even worse in comfort in regards to mattress. My 10 year old son weighing 60 lbs complained of back pains the next day. Blankets for pull out looked like they should be burned as they were so old & worn out. Shower clogged and took over an hour to drain. Offered to let me shower in room near by. Towels in that room were torn on edges. Sent email to hotel explaining situation and they sent apology email stating a certificate for $50 would be in the mail. The certificate showed up in the mail and required a two night stay to receive the $50 discount. Turns out the voucher was being given out to anyone who stayed at the motel 2 nights in a row. Definitely not Marriott quality and very surprising that it took place right next door to Microsoft buildings.”

Jul 23, 2009 by Judith from Bonita,CA
Overall Rating: 9

• Proximity to a beautiful walking trail
• Buffet breakfast was very crowded & understaffed

“very well equipped rooms, very convenient location, with exercise room available, very good buffet breakfast--I was very satisfied with the hotel & thought it was a good value for the money.”

Aug 22, 2007 by Jennieanne from Tacoma, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy access to Freeway, Shops and restaurants.
• Bathroom was too small.

“Great Experience. Just what we needed.”

Aug 13, 2007 by Bobby from Spokane, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nicely sized room.
• Not enough parking spaces.

“I would be more than happy to go back to this hotel.”

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