Sheraton Palo Alto Hotel

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User Reviews for Sheraton Palo Alto Hotel, Palo Alto

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Jun 26, 2009 by ken from Albany,OR
Overall Rating: 7

• comfortable beds
• hard to in and out parking is not very easy and room keys not working 1/2 the time

“After all ,it's a good trip other than keys not working in and out the parking lot and need to pay for parking”

Jun 16, 2009 by Joe from Garden Valley,ID
Overall Rating: 9

• Huge room, nice location, and
  great amenities.

“At check in they said that I had requested a smoking room. The only non-smoking room was a room with a Murphy Bed and a roll away, which I accepted. It was a huge room (1000 sq/ft), but it had a large conference table on one side. No coffee in the room either. It also had a nice sitting area with a leather couch and chair. It was a bit strange, but overall a pretty good stay.”

May 26, 2009 by from Los Angeles,CA
Overall Rating: 9

• Parking space for rental car not always near room entrance. Also, it would help if the many exterior entrances were identified by number or letter.

“Very good. My third stay there. My daughter attends Stanford University and the hotel is located very close and convenient. I hope to stay there every time I visit her at Stanford for the next few years!”

Apr 16, 2009 by Kate from Clovis,CA
Overall Rating: 8

• Great location, next to Stanford.
• The gym was in a little small.

“This hotel is in a great location, has plenty of on site restaurants, the staff is friendly, parking is only $10, and the room was nice and a decent size.”

Apr 12, 2009 by Michelle from Bellevue,WA
Overall Rating: 6

• It was beautiful - nice atmosphere. Great staff.
• Heat in our room would have been nice!

“Hotel was great, staff was super friendly and prompt with dealing with our heating issue - unfortunately heat only worked temporarily.”

Mar 19, 2009 by Janice from Walpole,MA
Overall Rating: 10

• Front desk service was outstanding.

“The room was comfortable and I would stay again.”

Mar 10, 2009 by Lori from Monterey,CA
Overall Rating: 9

• The Beds.
• Excluding the room, the over all feel of the hotel did not seem modern.

“The rooms are very up to date an modern. Nice bedding, flat panel TV, work desk. Minimal park fee.”

Dec 29, 2008 by Sara from Sacramento,CA
Overall Rating: 9

• Central location.
• The bathroom was small and the fixtures were loose and some wallpaper peeling.

“I would recommend this hotel. It was comfortable and in a good location for travelers within the Palo Alto-Redwood City area.”

Aug 12, 2008 by Catherine from La Crescenta, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good location, staff was very pleasant and accommodating.
• Could use some updating, which it looked like they were starting to do.

“Good place to stay. Close to Stanford shopping center and walking distance to Stanford University and Hospital/Medical Center.”

Aug 4, 2008 by Frank from Castroville, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bathroom was very nice.
• I did not like the back entrance. It was very disconcerting considering how nice the room was!

“I liked the hotel very much! My only dislike was the back entry to the hotel It looked exactly like a service entrance.”

May 23, 2008 by Hugh from Laguna Niguel, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[7]

• Rooms were comfortable, clean and in good condition; friendly staff.
• Rooms along back of hotel are adjacent to an active railroad track, which can be sleep disruptive.

“Nice hotel for the business traveler. Rooms were nicely appointed and in good condition. Staff are friendly and professional. Internet access is separately charged (approx $10/24 hours). The Cal Train railroad runs just off the back of the hotel, so rooms on the back are exposed to the noise from the trains.”

May 22, 2008 by Julie from Arroyo Grande, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The bed and pillows were very comfortable.
• My key card didn't work in the hotel parking lot after the first use.

“This is a great hotel to stay in, especially if you are visiting Stanford. The room very comfortable and the staff were very nice.”

Apr 5, 2008 by Charlene from Fresno, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location.
• I really can't think of anything that I didn't like about the Hotel.

“Overall, our experience there was fine. The location was great.”

Apr 2, 2008 by Vivian C. from Torrance, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, down comforter, clean sheets and towels, remodeled bathroom.
• Room small, beds too soft, walls paper thin, popcorn ceiling.

“Good location, close to Stanford. Room is small, both beds are too soft. Walls are paper thin, can hear phone conversation next room. Popcorn ceiling remains after remodeling, don't know why. On the plus side, the down comforter is really comfortable. The remodeled bathroom is nice although small, granite counter, new wall tiles, new shower curtains. Front desk staff very friendly and helpful.”

Mar 31, 2008 by Steve from South Pasadena, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable beds & in room Star buck coffee.
• It is too spread out and hard to get to conveniences.

“This hotel was clean, quiet, and comfortable. The rooms were adequately sized, but the parking situation and the distance to the ice machine was less than ideal.”

Dec 29, 2007 by Jeanne from Bodega Bay, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Public rooms and pool great.
• They were renovating the hotel during our stay.

“Nice hotel, great location, but unfortunately they are renovating the hotel now.”

Dec 18, 2007 by Diane from Rohnert Park, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[7]

• The front desk was very helpful as was all of the staff. Everyone said hello.
• It is in renovation so didn't look so hot in some areas.

“Very hard to find but once there the staff was excellent. We were upgraded even without asking. All housekeeping staff greeted us as we walked down the hallway. The lobby area was beautiful.”

Dec 12, 2007 by Cara from San Francisco, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Convenient location to Stanford university.
• Were not informed of renovations going on near our room.

“The hotel is conveniently located near Stanford university. Our overall experience of our stay here was good. The only downfall was that we were not informed of renovations going on near our room.”

Dec 11, 2007 by Jill from Kaneohe, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds were extremely comfortable.
• There was no floor beard molding in the halls not finished maybe?

“The staff was very helpful and polite. Very pleasant atmosphere. Great location to Stanford med center and Stanford mall. Would stay here again on any future trips.”

Nov 28, 2007 by Lori from Grass Valley, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[8] • Location:[10]

• The staff at the bar was great.

“The room was 62 degrees all night long called for a maintenance man to no avail, sent up some blankets with the security person we were very cold all night. Walls were paper thin. We were also charged 64.00 for a charge we did not incur; the front desk took care of that for us. I am a Notre Dame mom and this was the most uncomfortable stay I have ever experimented with my traveling with the team. Very disappointed.”

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Amenities at Sheraton Palo Alto Hotel, Palo Alto

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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