Hilton Oakland Airport [Oakland, CA]- Hotel Reviews - MyTravelGuide.com


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Hilton Oakland Airport 3-star

1 Hegenberger Road, Oakland, CA

The Hilton Oakland Airport is located on 12 manicured acres, offering a resort like setting just outside Oakland International Airport, San Francisco's East Bay Global Gateway.[more]

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User Reviews for Hilton Oakland Airport, Oakland

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 1325 user ratings

Jan 22, 2010 by Bob from Mckinleyville,CA
Overall Rating: 8 Overall user rating

  • Easy access from Oakland International.
  • Fee for parking.

“Acceptable for a single night stay after a long flight. Not a destination for longer stays. Room was clean enough. Bathroom was really small and extremely dated.”

Jan 11, 2010 by Mike from Green Valley,AZ
Overall Rating: 9 Overall user rating

  • Proximity to airport.
  • Charged for internet in room.

“Our soul purpose in staying at this hotel was to be close to the Oakland airport. We arrived in the early evening and did not have time to take advantage of the amenities, but thought that our room was attractively decorated and recently refurbished.”

Oct 30, 2009 by Jas from Berkeley,CA
Overall Rating: 5 Overall user rating

  • I can't think of anything.
  • Parking fee, no mini fridge, no microwave, no free Wi-Fi in room, rooms not upgraded, complex is poorly laid out.

“As far as Hilton Oakland Airport goes, it's a misrepresentation for them to be considered a 3-star hotel. I will never pick Oakland as a region again for fear that I will be stuck with the Hilton Oakland Airport property. There is no free Wi-Fi anywhere on the premises.I was so not happy about having to pay $30 more a night as an upsell that I went to the lobby and asked for the manager on duty. She really listened to my concerns and comped me the $30 extra per night. I was completely satisfied with this arrangement.”

Aug 30, 2009 by Susan from Gualala,CA
Overall Rating: 4 Overall user rating

  • Bedding.
  • Extra fees for parking and wireless - add an addtional approx $23 to cost.

“Bedding is comfortable. Downside is that hotel charges $9.75 a day for parking and $12.95 a day for wireless internet.”

Aug 28, 2009 by Patricia from Boulder Creek,CA
Overall Rating: 9 Overall user rating

  • Game room on second floor.
  • $9.99 parking fee.

“Great Hotel and check out was 12:00.”

Jul 10, 2009 by Gabriel from Ft. Pierce,FL
Overall Rating: 9 Overall user rating

  • Breakfast buffet was delicious and staff was very friendly.
  • No hotel shuttle transportation to BART.

“Very comfortable room with a great buffet breakfast.”

Jun 26, 2009 by Henry from Eureka,CA
Overall Rating: 8 Overall user rating

  • Very convenient for business and travel with a great staff.
  • Sheet had old dried spot on it.

“Excellent location for access to Oakland Airport, the Oakland Colosseum and the downtown area. There were many family friendly activities at the hotel that would help entertain teenage offspring. The food at the restaurant was exceptional, the staff of the entire operation very professional and friendly.”

May 19, 2009 by Anthony from Kiln,MS
Overall Rating: 8 Overall user rating

  • Nice staff.
  • No complementary
    breakfast.

“Okay. Will stay again.”

Feb 21, 2009 by Joy from Mccall,ID
Overall Rating: 5 Overall user rating

  • Hilton hotel, had to pay for both internet connection and parking came to $22.00.

“When you have to pay 22 dollars for the night for parking and internet connection. Big Disappointment!”

Dec 9, 2008 by Star from Fremont,CA
Overall Rating: 10 Overall user rating

  • The rooms have a lot of space and the bed was very comfortable.
  • There was no Wi-Fi in the rooms, and parking cost too much.

“Overall, I enjoyed my stay the hotel staff was very polite, and I will be staying at the Hilton Oakland airport again in future.”

Dec 7, 2008 by Kristin from Willits,CA
Overall Rating: 7 Overall user rating

  • The views and spa were great.
  • Did not like the 24 dollar parking charge or the $24 mandatory spa fee even if you don't use it.

“The view was great and actually every thing else the rooms were exceptional but if your expecting a great room with 4 star amenities you will be let down.”

Sep 30, 2008 by Royal
Overall Rating: 1 Overall user rating

  • bed caused muscle spasms in back..

“Worst hotel I've ever used when in non king sized bed. They told me I had no choice for my bed selecton. Since I was there to see lifelong [46 years] friend who died 5 hours before I arrived, I had little choice except to remain at that site. But never again for me there.”

Sep 16, 2008 by STACY
Overall Rating: 7 Overall user rating

  • Location.
  • Room stunk of smoke.

“Room stunk of smoke even though non smoking room apparently.”

Sep 14, 2008 by Jt from Albany, NY
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[2]

  • My room was quiet.
  • The beds were very small.

“Not a pleasant stay. Glad we were only there for 2 nights.”

Sep 12, 2008 by Toby from Seattle, WA
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Close to internet.
  • Parking charge, no wireless.

“Staff was pleasant and very convenient airport access, did not care for layout of hotel, multiple buildings farther from main lobby. Surprised about the charge for parking.”

Sep 6, 2008 by Allen from Reston, VA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Convenient location near the airport.
  • Hotel charges $9.75 for parking.

“The hotel is one mile from the Oakland airport car rental so it is a convenient location for the business travelers. The hotel charges $9.75 for self-parking which seems excessive considering there were plenty of parking spaces available. We had the breakfast buffet at the hotel. The food was ok but not worth $14.95. For the price, I thought it was a decent value but not great.”

Sep 2, 2008 by Dan from Marblehead, MA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Very clean. Staff was very pleasant.
  • Made us pay for parking and the internet!

“Clean, friendly and easy access to and fro.”

Aug 30, 2008 by Robyn from Tehachapi, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[8]

  • Clean room, close parking.
  • The man at the front desk was not helpful.

“Hotel was clean and well appointed.”

Aug 25, 2008 by Omar from Portland, OR
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Hilton brands are good hotels.
  • It was geared for business travel.

“Hotel was located in close proximity to airport. It made access easy. The rooms are clean and neat.”

Aug 24, 2008 by Scott from Simi Valley, CA
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[4] • Location:[6]

  • Nothing.
  • Pay for parking, pay for internet, pay for everything!

“I do not recommend this hotel. It is only close to the airport, nothing else. The hotel charges for every extra service that most hotels provide free like parking, internet access, business services, continental breakfast, etc.”

Amenities at Hilton Oakland Airport, Oakland

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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