Doubletree Guest Suites Seattle-Southcenter

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User Reviews for Doubletree Guest Suites Seattle-Southcenter, Seattle

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Dec 15, 2007 by Harvey from North Vancouver, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Facilities location staff is good parking free but not very convenient.
• Prices are moderate my price was high.

“The suite was very suitable. Staff were helpful, giving me free internet access. They accepted a package for me and gave it to me promptly when asked. They did not volunteer that the package had arrived.”

Sep 24, 2007 by Gail from Springfield, OR
Overall Rating: 4
Cleanliness:[3] • Staff:[1] • Location:[6]

• Hotel was close to bus service for travel to downtown Seattle.

“We were met with dirty dishes sitting outside our door. The room had a view of nothing but the tar roof of the facility. There was a lot of noise at the bar in the lobby courtyard below our room which made it hard to relax. We would not return to this hotel. We were not allowed the complementary breakfast, either.”

Feb 8, 2007 by Frances from Portland, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Comfortable.
• Should offer some kind of breakfast for free.

“It was very comfortable and somewhat family friendly.”

Jan 2, 2007 by Alan from Naselle, WA
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[10]

• Great facility, nice well laid out room, good location.
• Staff was bungling, and had a blame culture; they really messed up with us.

“We are a flexible family and don't complain much. This management of the hotel really has some problems however. When we went to use the pool and hot tub they were cold and the maintenance man who was checking on it was grumbling that no one had been checking on it, and why hadn't he been told. They were fixed by the next day. Our electronic room keys failed on four occasions. They took our credit card imprint when we checked in for incidentals. Then when we rented a movie, it wouldn't work because it said we didn't have our credit card on file. Then I straighter it out with the manager and thought it was all ok. My wife and I went out for breakfast in the hotel the next morning and let the kids sleep in. We put it on the room charge. I stopped by the front desk to make sure all was well with the credit card being on file. The clerk (from Orlando) said that indeed it was all taken care of. Then we went shopping and let the kids watch TV. The waitress from the hotel went up to our room and tried to get money from our oldest son. He said we would be back but were out shopping. Then another waitress came and tried to get money from our 18 year old and implied he was lying and that we were in the bathroom hiding. He called us on your cell phone and I talked to her and told her to leave the kids alone, that this problem was on their end not ours. We cut our shopping trip short and returned to the motel. The front desk apologized and blamed the waitress. The waitress later apologized and blamed the front desk. All in all, the facilities were great, but there are some real management problems at this facility. Being in management myself, I am amazed at the culture at this facility. Hopefully things will change. It has the makings of a 4 star facility if things were run defiantly.”

2 of 2 people found this review helpful.

Sep 20, 2006 by Jacquie from Pasco, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Chocolate chip cookies!
• No complaints.

“A+++++ Great hotel, Great location.”

Jun 29, 2006 by Robert from Eagle River, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Convenience.
• Air conditioner did not work in our first room. They put us in another room, quickly.

“Outstanding hotel, we loved the location. Everything was in a walking distance.”

Jun 28, 2006 by Donny from Entiat, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was welcoming to us.
• None.

“Would stay here again, it was very pleasant”

Feb 14, 2006 by Donna from Lakewood, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The new decor is gorgeous.
• That we had to pay for wireless internet service. For the price of these hotel rooms, this should be included.

“Doubletree guest suites has done a nice job in taking care of us during our stay. They are courteous and very solicitous of our needs. Their people are helpful and even the food we had in the restaurant was delicious and reasonably priced.”

1 of 1 people found this review helpful.

Mar 15, 2005 by Melinda from Spokane, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[7]

• the rooms very so big!
• restaurants closed to early and no continental breakfast

“Overall the hotel was great. I really thought there should be some type on continental breakfast.”

1 of 1 people found this review helpful.

Feb 16, 2005 by Richard from Port Angeles, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful people at hotel. Forgot my razor and they gave me one along with a bottle opener.
• Nothing!

“Everything in the hotel is clean and the people are so helpful! I couldn't recommend this hotel enough! We had a wonderful stay!”

1 of 1 people found this review helpful.