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Marriott Oakland City Center 3-star

1001 Broadway, Oakland, CA

The Oakland Marriott City Center is connected to the Oakland Convention Center and within walking distance of the Government Services Administration Building.[more]

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User Reviews for Marriott Oakland City Center, Oakland

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.0]
Based on 229 user ratings

Apr 29, 2008 by Larry from Elko, NV
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • The hotel room was very cozy.
  • $22.00 a day for parking.

“The hotel and staff was very nice. The room quality exceeded our expectations and enhanced our trip to Northern California. The only drawback had to pay $22.00 a night for parking.”

Apr 23, 2008 by Xiaofeng from Rochester Hills, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Clean and good location.
  • No free wireless internet access.

“Good place to stay in Oakland.”

Apr 23, 2008 by Gwen from Washington, DC
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The staff was friendly and helpful.
  • The meal service in the restaurant was awful!

“Nice centralized location. Friendly and helpful staff. The decor in the rooms was dated, however the rooms were clean. Room service was great, however I had problems with meal preparation when I went downstairs and ordered from the restaurant.”

Apr 23, 2008 by Brian from Redding, CA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[6]

  • The bed was comfortable.
  • Parking is $22 / night.

“Great for conventions, bad for families.”

Apr 16, 2008 by Theresa from Mountain House, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location, staff, cleanliness, and overall appearance and impression of hotel were great.
  • The restaurant was a bit over priced and you have to pay for overnight parking.

“This hotel was extremely nice and very clean. The location was very central and has a BART station right on the corner which was perfect for us. I was very impressed with the hotel and extremely happy with it. The only things we were not happy with are that you have to pay $26 for over night parking (even being a guest) and the restaurant in the hotel was definitely over priced. We paid $16 for a burger that was fine but nothing exceptional. Those were our only issues, everything else we were extremely happy with.”

Mar 20, 2008 by Linda from Glendale, AZ
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[2]

  • Comfortable beds.
  • Ridiculous parking fee. No transport to airport!

“Over all the stay was good. However, the parking fees are outrageous and they don't provide transportation to Oakland airport. That is simply ridiculous! We've stayed at the Hilton, not paid parking, and they provide airport service. You'd think Marriott could keep up. It's about service. There should be a note that you'll have to pay $30 extra for parking!”

Mar 19, 2008 by Ruben from West Sacramento, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Cost of parking.

“Great location to several amenities, freeways and tourist locations.”

Mar 5, 2008 by G from Fresno, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Great places to eat.

“Thought it would be slummy but it was great inside and the area right around the hotel was beautiful, great views, great restaurants.”

Feb 20, 2008 by Bill from Oak Brook, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[6]

  • Downtown location with easy walk to dining.
  • Parking cost $22/day and no shuttle to airport.

“Nice hotel but with additional cost to park a car, it is such not a great deal.”

Nov 28, 2007 by Cynthia from Costa Mesa, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[8]

  • The beds were extremely comfortable!
  • Outrageous parking prices.

“Being from the Southern California suburbs, one thing I really had to get used to was the traffic. The hotel was a short distance from my friend's house but it felt like there was a stoplight every 10 feet. The parking fee they charge is outrageous, but if you leave by 8 am you can find street parking without getting a ticket. Otherwise the hotel itself was really nice. I found the bed to be especially comfortable.”

Oct 16, 2007 by Sinead from Charlestown, MA
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[4] • Location:[7]

  • The location was great.
  • Room: miniscule, oddly shaped, Smokey, too small!

“I was shocked when we walked in. the door opened into the bed, the desk hit the bed, the chair was in the only corner; in short, the room was strangely shaped and big enough for a twin bed, but outfitted with a queen and desk, etc. it was fairly horrible. Not to mention that our non smoking room reeked of smoke. The bathroom door swiped against the sink, so it was hard to even get into to. We were really disappointed. :(.”

Oct 4, 2007 by Abby from Gahanna, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Great view of SF from the 13th floor; tasty room service.
  • Very expensive to use computer and print; somewhat unsafe location.

“The Marriott was beautiful and right at the Oakland Bart station. The room service breakfast was delicious and the room was well-kept. I loved the view of the Golden Gate and Bay Bridges from our corner room on the 13th floor. I was disappointed that I was charged $8.50 to use the computer for 2 minutes, without even being able to print my boarding pass. My husband and I wanted to get some food at midnight on a Saturday night, and the woman at the front desk advised us not to walk two blocks to the nearest Chinese restaurant. She said it wasn't safe. So we ended up ordering pizza, which took almost an hour to be delivered. Overall, a great hotel experience!”

Oct 2, 2007 by Gian from Roseville, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[6]

  • Met my pricing expectations.
  • Did not validate parking.

“Clean, nice location, close to restaurants and in a nice downtown area. Close to freeway, easy access.”

Sep 26, 2007 by David from Las Vegas, NV
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Convenient location next to Bart, friendly staff.
  • Nothing not to like - room was small but comfortable.

“Hotel was upscale, clean and very conveniently located. Staff was friendly and professional without exception. No wait to check in or out. Overall, a very nice place to stay.”

Sep 11, 2007 by Betsy from Duluth, GA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Very nice bed.
  • Expensive valet parking, no airport shuttle.

“Good location in downtown Oakland, easy to get to. Very nice rooms, nice beds, good amenities.”

Aug 31, 2007 by Sharon from Saint Joseph, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Staff was excellent & hotel was very clean.
  • Breakfast at the restaurant was very expensive.

“The staff was the best I've every encountered. The hotel was very clean & the upkeep was excellent. The weekend rate was comparable to other hotels, but the weekday rate was extremely high.”

Aug 30, 2007 by Donna from San Diego, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[5]

  • Rooms were clean and attractive with new furnishings.
  • About 15 minutes to airport/no shuttle/self parking is $22.

“When I booked this hotel I wanted to stay at Oak airport but was booked 15-20 minutes from the airport. Other than the fact that there was no airport shuttle and self parking was $22, where valet parking was $23, I was pleasantly surprised with the Marriott Oakland.”

Aug 25, 2007 by Amanda from Baltimore, OH
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • It was pretty nice and in a nice area of downtown Oakland.
  • The info in the hotel room said that there was an indoor pool, but there was no indoor pool.

“Very nice and clean!”

Aug 23, 2007 by Vikki from Lakeway, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • It is a Marriott.
  • The room I got was probably their oldest, most used, least maintained.

“I love Marriott. I thought the price I paid was exceptional and I had to remember that I had paid a lesser price as they gave me their least desirable room with the least amount of updating and the worst view in the house. I am thinking the room is generally saved for employees or something as even right down to the towels (which were rough and worn thin) the amenities were not up to their normal standard.”

Aug 22, 2007 by Michelle from Albuquerque, NM
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Good location across from Bart.
  • Pool was smallish.

“Nice, clean, quite room with a comfortable bed. Fitness room was nice with treadmills and weights.”

Amenities at Marriott Oakland City Center, Oakland

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cordless Phone
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Wet Bar
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