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Clarion Hotel Federal Way
31611 20th Avenue South,
Federal Way, WA
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Average User Rating: 8.0 Cleanliness:[8.0] • Staff:[8.5] • Location:[8.0] Based on 206 user ratings |
Sep 11, 2008 by
Nancy from Coeur D Alene, ID
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“From the lobby to the room, it was a very nice hotel. We were in town for a concert and would definitely recommend this to friends and family. Great shower and very comfortable bed.”
Aug 21, 2008 by
Leeanne from Portland, OR
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great location near many restaurants, shopping and freeways, easy commute to downtown Seattle. Friendly staff. Better than average breakfast buffet, free use of computers/internet in business center, free parking, pool, laundry room. Room and public areas were very clean.”
Aug 19, 2008 by
Dianne from Spokane, WA
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[8]
“Not recommended for romantic stay but this is close to shopping in Federal Way. We had a Non Smoking room however, when we entered, it smelled like it was just flipped from smoking. I would rate this hotel as a 2+ star. Also, I started out trying to get a 3+ star hotel in Tacoma and could not so I added Federal Way and increased price.”
Aug 17, 2008 by
Don N. from Cheney, WA
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“HBO is part of the regular TV channel listing and comes up as you toggle through the channels with the remote. If you choose to watch an HBO movie you are not prompted to accept the billing before watching the movie, or are you made aware that all HBO movies are pay per view. It appears that the hotel hides the pay for view movies within the HBO channel only to catch you for the billing; ridiculous!”
Aug 11, 2008 by
Llesenia from Yakima, WA
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[10]
“Our stay at the hotel was pleasant. The beds were very comfortable and the room was very clean. We definitely recommend this hotel. It's in a great location, close to everything.”
Aug 7, 2008 by
B from Genesee, ID
Overall Rating: 6
Cleanliness:[6] •
Staff:[5] •
Location:[6]
“The rooms were reasonably clean, the King sized rooms are great, ample room and a queen fold-out bed for kiddos. I would plan to pay the upgraded fee to get a king room if traveling with children. Pool is OK, common areas are well-kept and comfortable. Breakfast bar is fantastic! Room was odd though, using the micro overloaded the circuit and our room and the neighboring one kept losing power. They had to reset the circuit breaker at the box several times, which tells me there could be a fire waiting to happen. I would stay there again.”
Jul 30, 2008 by
Corinne from Spokane Valley, WA
Overall Rating: 8
Cleanliness:[9] •
Staff:[6] •
Location:[8]
“I'd like to see a fitness center, even with the passes to Bally's I never ended up going, but I know if there had been a fitness center in the hotel I would have gone. Staff got a little testy upon my late check out, which was completely my fault, but could have been handled with slightly more finesse. Also, I had my do not disturb sign up the first morning of my stay until 2 pm. After that I left, I figured housekeeping would check back. They didn't. I didn't get back until 7 pm and my room hadn't been cleaned. It wasn't too dirty. However, the next day I had my DND sign up also, but I called as soon as I was ready for them to clean it. Though it was only about 4:30 pm I was told there was no one to clean the room (only housekeepers left were laundry people). I understand staffing hours but housekeeping seems over eager to skip over a room to be able to go home sooner.”
Jul 2, 2008 by
Al from Saint Helens, OR
Overall Rating: 7
Cleanliness:[7] •
Staff:[10] •
Location:[6]
“Friendly and helpful staff. Good breakfast. Tiny pool, not for swimming! Comfortable, but not a romantic place to stay.”
Jul 2, 2008 by
Dale from Spokane, WA
Overall Rating: 5
Cleanliness:[7] •
Staff:[9] •
Location:[7]
“This hotel does not have a restaurant. It has a marginal buffet breakfast open for a few hours in the morning. It has no room service. There are no kitchenettes or separate food area, you have to use the bathroom counter in the bathroom. There is no excercise facilities. Overall, not a 3-star rating as it was portrayed to be.”
Jun 16, 2008 by
Paula from Fort Bragg, NC
Overall Rating: 8
Cleanliness:[8] •
Staff:[7] •
Location:[8]
“We were very satisfied with this hotel. The updated rooms were very clean. We loved the free full scale breakfast with eggs, sausage, waffles, etc. The free wireless internet was also a plus. They also now offer complimentary use of the gym next door. The only negative thing I have to say about the hotel, which doesn't affect the overall service of the place, is the outside appearance. It needs to be updated. Could also change the star rating from 3 to a 2.5 to match the nearby Courtyard and LaQuinta.”
May 27, 2008 by
Lucy from Sacramento, CA
Overall Rating: 4
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“The hotel was perfectly fine. Unfortunately, 4 out of 5 nights there were really loud tourists and kids running down the halls late at night. I had to go down and ask the front desk to please ask them to be quiet. I really loved the continental breakfast, but a few mornings the food was running very low. I appreciated the free pass to the Bally's gym next door, very much. I would stay here again, but only on the top floor. The wonderful staff is what will make me return.”
May 22, 2008 by
Tony V. from Abbotsford, BC CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[7] •
Location:[8]
“This was a nice, updated, clean hotel with lots of restaurants and shopping close by.”
May 19, 2008 by
Bob from Plainfield, IL
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“Nice hotel for the price. Would recommend for someone looking for very affordable centrally located hotel between Tacoma and Seattle as it's close to both.”
May 17, 2008 by
Tom from Bellingham, MA
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“It was a very good hotel.”
May 15, 2008 by
Rebecca from Wenatchee, WA
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“We had to see my mother in law for mothers day, but I had a nice getaway staying at this hotel. It was close to food, entertainment, park for 2 kids under 2 and had a nice hot breakfast buffet. Also had gym passes but we didn't use them. And they just opened their lounge, but we didn't go there either. Very nice/comfortable.”
May 13, 2008 by
Jim from Saratoga Springs, UT
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Nice location, friendly staff and access to the Bally's next door.”
May 12, 2008 by
Jeff from Kennewick, WA
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Great location, clean rooms, very comfortable beds, good morning breakfast that is complimentary, free pass to health club located across the parking lot, and friendly staff.”
May 5, 2008 by
Christina from Portland, OR
Overall Rating: 7
Cleanliness:[6] •
Staff:[4] •
Location:[8]
“We wish the cleaning staff had been a little more professional, however. One came into our room without knocking (obviously not knowing we had checked in early).”
May 1, 2008 by
Martin from Pasco, WA
Overall Rating: 9
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“I will stay there again great atmosphere.”
Apr 30, 2008 by
Dawn from Seattle, WA
Overall Rating: 7
Cleanliness:[8] •
Staff:[3] •
Location:[8]
“Nice clean, good breakfast, hot items replenished until at least 9:30, work every penny. Fresh fruit, waffles, hot eggs, etc. nice.”
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