Crowne Plaza Seattle Downtown

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User Reviews for Crowne Plaza Seattle Downtown, Seattle

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Apr 30, 2008 by Hyo J. from Madison, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, service, good room.
• Nothing.

“This hotel is good for travelers. The hotel have clean and wide room. They care about sleeping of guests.”

Apr 28, 2008 by Karen from Bar Nunn, WY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[5]

• The staff were exceedingly helpful regarding the hotels shortcomings. Parking and location for handicapped person was a challenge.
• The internet for a business minded hotel cost per day and that was ridiculous.

“The room was more that comfortable. The furnishings-TV was very nice. The cost of internet was ridiculous for a business hotel. There was no Jacuzzi for relaxation. They put a courtesy bag of lavender/earplugs/eye mask in the room but charged for the relaxation tape. They provided the CD player. The room closed up dark when the curtains were pulled. Lovely sleeping on comfortable bed.”

Apr 28, 2008 by Adam from Portland, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[9]

• Clean and close to downtown.
• They sneak in a 35 dollar parking fee for an overnight stay.

“This hotel seemed like a place that was very crisp and nice 10 years ago, but has been allowed to get a bit ragged around the edges. Weird little details that don't really matter, but do effect the feel of the place. The once highly polished elevator doors were scuffed heavily from years of use. The wallpaper in the room had some noticeable bubbling in a couple corners of the room and there was some staining on the ceiling from water damage. Even the coffee mugs in the room were very well worn. Generally our stay was a good. I don't mean to overstate the negatives because, the hotel was nice and clean, just oddly worn. On a slight aside, the biggest peeve for me was the way they handle parking. It's Valet only and the attendant's English was a bit rough. I asked how much overnight parking would be and he indicated that it was covered by our stay in the hotel. The next morning our checkout statement included a nice little 35 dollar charge for parking. I later discovered signage that stated this tucked around a corner by the Valet station in a way that someone dropping off a car would not have seen. When my wife and I visited Seattle last year we stayed at a 2 star and there was no charge for parking. I didn't expect that here but it threw me to have such a high fee snuck in when I'm staying in the hotel. The good news is the hotel was a reasonable walking distance from a lot of what Seattle has to offer and we greatly enjoyed our stay in the city. In closing, some hotels do the little things to bring the quality of your stay up a couple notches. This facility seemed to do the opposite.”

Apr 26, 2008 by Dee from Vancouver, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Quiet, easy to sleep, great view of Seattle.
• No fridge, could not find ice.

“Most of the staff was very friendly, one cracky guy on days but I just requested assist from some one else who turned out to be very nice.”

Apr 26, 2008 by Stan from Burnaby, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.
• Cost of parking!

“I liked the hotel and staff but the cost of valet parking, nothing else available, was more than half of the price of the room!”

Apr 25, 2008 by Heather from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Fantastic location; very comfortable room; one of few Seattle hotels that still have smoking rooms.
• Front desk staff not the friendliest.

“This was my 2nd stay at the Crowne Plaza and I would definitely stay there again. Location is fantastic, rooms clean and comfy, and their sleep advantage program is unusual and pleasant. As a smoker, I really appreciate that they still maintain some smoking rooms. My only complaint is that the front desk staff seemed quite disinterested and even annoyed every time I interacted with them, and security was a bit lax. On my 1st night, a bunch of obnoxiously loud people came into the room next door at 4:30am, shouting and blasting music. I called downstairs 3 three times and spoke with someone who seemed annoyed at my complaints; security was sent up each time, but the noise started again right after they left. On the 4th call, I requested to speak with the manager, who apologized for the inconvenience and sent security up again. I saw the security guy in the hall, who just shrugged and said "hopefully they'll be quiet now". I would've preferred better treatment from the front desk, and think that after the third call, close to dawn, those idiots next door should've been tossed out. That unpleasant episode aside, I had a great stay, and all other staff I dealt with (bell staff, wait staff) was friendly and courteous; it would be nice if the front desk people would at least pretend to care.”

Apr 24, 2008 by Eric from Sumas, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice upscale hotel with full amenities.
• Parking was expensive.

“Excellent hotel in Downtown Seattle for the business traveler or upscale leisure tourist.”

Apr 24, 2008 by Natasha from Surrey, BC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[3] • Location:[8]

• Location.
• Staff.

“Great location, overall a wonderful experience.”

Apr 23, 2008 by T from Moorhead, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Accommodations.
• Parking was a bit expensive.

“Our stay here was great and it was excellent for the accommodations provided.”

Apr 23, 2008 by Jeff from Tacoma, WA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Close to freeway.
• Parking is way too pricey, no band in bar.

“They tried to get me a room that had someone else already checked into it. Housekeeping knocked on the door at 9:30 am with the 'do not disturb' sign on the handle! Then I asked for late check out and the front desk said, we already have you checked out sir. I was still in my room then?”

Apr 23, 2008 by Ben from Colbert, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• I got it cheap.

“Hotel was very nice. Freeway side is a little loud, but it really didn't bother us too much. $30 per night parking is high, but its normal for the area.”

Apr 23, 2008 by John from Hayden Lake, ID
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Had a nice view of the city.
• Parking is expensive, nothing but valet available.

“A nice place to stay if you like a city experience. It is close to many restaurants, coffee shops and within walking distance to the Pike Street Market.”

Apr 22, 2008 by Desiree from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds!
• That they charge for Wi-Fi.

“Overall excellent!”

Apr 22, 2008 by Jennifer from Minneapolis, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The rooms are large.
• The lobby is dirty.

“It is a solid 3 star hotel.”

Apr 22, 2008 by Julie from Marysville, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Close to freeway access.
• Elevators not working correctly.

“Friendly staff, clean and convenient to downtown attractions.”

Apr 21, 2008 by Trevor H. from Abbotsford, BC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good location.
• Rooms not as nice as anticipated.

“Not a bad hotel. Good location Downtown Seattle. Was charged an extra 20 bucks at the hotel for a king size bed which I was little choked about.”

Apr 20, 2008 by Jordan from Golden Valley, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The room was nice and the location was very convenient.
• The shower didn't have very good water pressure. Use of the wireless internet was overpriced.

“Great location, good restaurant, nice room (fairly updated).”

Apr 19, 2008 by Cynthia from Hillsboro, OR
Overall Rating: 2
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was friendly and efficient at check-in and the view of Downtown was good.
• The room was not a 3 star room.

“I would not recommend this as a 3 star hotel in Seattle. The rooms are older. My carpet was torn in the room, the mattress was old and the springs creaked when I turned over. I asked for and was told I was getting a non smoking room, but it smelled.”

Apr 19, 2008 by Debby from Union Gap, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was spacious and bed comfortable.
• Lacked lighting in one area of the room.

“The staff was friendly and helpful. The room was spacious and bed was comfortable. It was right off the Freeway and within walking distance from where we were attending a seminar. I was not expecting the cost for valet parking. Overall we were happy with our stay.”

Apr 18, 2008 by Barbara from Chelan, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• The room was very comfortable.
• Noisy on lower floors. Street and highway noise.

“I requested a room away from the highway on an upper floor. I was given a corner room on the 8th floor that faced both the highway and the street. The noise was very loud all night long. The ear plugs the hotel provided could not block out the noise. My request was ignored. Parking is also expensive. It's a nice hotel if you can get the upper floors.”

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Amenities at Crowne Plaza Seattle Downtown, Seattle

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Pets Allowed Phone with speaker Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service TV Remote Control Television with Cable Turndown Service VCR Valet Parking Vending Machines Video Checkout Wake-up Service