Doubletree Hotel San Francisco Airport

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User Reviews for Doubletree Hotel San Francisco Airport, Burlingame

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Nov 18, 2009 by Jacob from Pacific Palisades,CA
Overall Rating: 7

• Convenient with airport shuttle.
• Parking expensive.

“The room key using to enter and exit, the parking lot must have the magnetic strip facing up for function, the desk clerk never explained to the clients, so many of us got stuck at the parking gate!”

Oct 30, 2009 by Brad from Rainbow,TX
Overall Rating: 10

• The hotel dining room had a wonderful wine list.
• It was a bit hard to find by car.

“Above average for a Doubletree. Close to the bay with a jogging/walking trail. We felt safe there. The area is full of only hotels and a couple of eating establishments. Great view of planes landing on 28L/R at SFO...We had a room looking over the bay right at the airport...Noise was not an issue. Didn't hear a thing. Great staff.”

Oct 7, 2009 by Ron from Cleveland,OH
Overall Rating: 8

• Good location, clean, quiet, great staff.
• I changed rooms because rooms close to the elevator or ice machine are noisy.

“Convenient to airport and highways. Clean, upscale hotel.”

Oct 5, 2009 by Mitch from Coram,NY
Overall Rating: 10

“Excellent location to airport. Complimentary shuttle to airport a is a real plus. Beautiful facility.”

Aug 27, 2009 by Andres from Henderson,NV
Overall Rating: 9

• Great location and very clean!
• No pool.

“Great location very close to the bay front. Very romantic and relaxing. Room was nice and clean with comfortable beds and down covers! Also very roomy showers. Staff is very friendly.”

Aug 14, 2009 by Shawn from Winfield,KS
Overall Rating: 9

• The food was great tasting and inexpensive.
• Incomplete cleaning services.

“Overall I had a great stay. The shuttle was on time and reliable every day. Easy access to Bart via the shuttle to the airport.”

Aug 13, 2009 by Joe from Delran,NJ
Overall Rating: 4

• The staff was accommodating to my request and questions.
• 350 dollar hold on credit card for ammenities and 16 dollars a day to park at hotel, when parking is free across the street.

“This hotel is over priced for what it offers. The parking situation is confusing, they charge 16 dollars a day to park your car at the hotel when the red roof inn across the street charges nothing and there is free public parking in that area as well. That rate is also confusing because there is overnight airport parking down the street from the hotel at about 8 dollars a night.”

Aug 12, 2009 by Kenneth from Northridge,CA
Overall Rating: 10

• Hot cookies at check in.
• Had to call twice to get mini frig. no big deal.

“Excellent all around.”

Aug 3, 2009 by Kristy from Oakdale,CA
Overall Rating: 10

• It was comfortable, convenient to the airport, and nicely furnished.

“This hotel is conveniently located near the San Francisco Airport with a free shuttle leaving multiple times per hour. The front desk was very friendly & we loved the fresh, warm cookies upon arrival. The bed was extremely comfortable with soft bedding and LOTS of pillows!”

Jul 19, 2009 by Jeff from Tacoma,WA
Overall Rating: 4

• Close to freeway entrance, near water, free internet in lobby, have to pay for room access
• $16 to park, swimming pool across the street at Red Roof hotel

“While the hotel had easy access to the highway, it was not at the airport even though it has the airport in it's name. The lobby is nice and useable for internet access, but you have to pay to have use of the internet in your room. The staff was sort of helpful. Verizon network phones don't work in this hotel, $16 a night to park in their lot!!!!!! and they aren't near anything. The bay is across the street and you can see some of the airport across that way, but it cost $10 more. Rooms were fair sized, but bathroom door access was cramped.They advertize a pool, but you have access to the Red Roof Hotel's pool across two parking lots, a six lane road and then with their guest and not hot tub.”

Jul 8, 2009 by Gregory from Sparks,NV
Overall Rating: 10

• Solid appearance and good customer service.

“Good appearance and solid amenities. Breakfast at restaurant was good. Easy to access and very friendly employees.”

Jul 1, 2009 by Crystal from East Point,GA
Overall Rating: 8

• Proximity to airport was great.
• Parking charges.

“Friendly staff, clean room (great water pressure) and bed was comfortable.”

Jun 19, 2009 by Billy from Berkeley,CA
Overall Rating: 4

• Location.

“The hotel prioritizes flight attendants over other guests.
I waited in line while attendants who came after me were waited on first.
I felt rushed at the front desk.
I was given a room that was next to a service elevator. My boyfriend surprised me by ordering fruit to be delivered to my room. When
I called doubletree's Caroline to request for a fork,
I got a lecture about having to eat at the restaurant to get silverware.”

Jun 10, 2009 by Tim from San Diego,AR
Overall Rating: 8

• Warm friendly staff and warm lobby appointment's, charming bar and restaurant.

“Overall, my stay was very nice, I would recommend this hotel to the discerning business traveler. I would not say that this hotel is for the family vacation traveler.”

Jun 8, 2009 by Leonard from Sarasota,FL
Overall Rating: 10

• General atmosphere.
• None.

“Upscale without being pretentious. Restaurant menu attractive and reasonable.”

May 26, 2009 by Loretta from Kerrville,TX
Overall Rating: 10

“Very friendly and helpful clerks.”

Oct 29, 2008 by Chandra
Overall Rating: 10

• They serve cookies at check in.

“Staff very friendly and helpful. Hotel very clean.”

Sep 4, 2008 by Caroline from Roseville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was great. Fast pick up with the shuttle, gave information on anywhere you needed to go.
• Room service fees are way to high. My meal was 10.00 with fees and taxes it came to 20.00, way to high.

“The staff was wonderful. They helped me plan how to take the shuttle to the Bart train system to the F-line to take my child to see Pier 39 in San Francisco. Having the train station inside the airport was awesome. This trip was perfect. The next day we did the same thing to go see Alcatraz. my son and I had a blast. The shuttle was quick and easy and if I had a question I just called the hotel and they helped me out. This hotel was perfect because I did not have to drive down town. I did not have to spend hours trying to find parking and become a nervous wreck in front of my child. Getting on Bart was easy and cheap. My son had fun and that makes my trip priceless.”

Sep 4, 2008 by Paola from Milano, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The beds were large, the staff was very helpful, the cookies were good and warm.
• The carpet was wet close to the window.

“Good location close to airport and train to SFO, very good (high frequency) complimentary bus service to SFO international airport.”

Aug 12, 2008 by Alison from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Location:[9]

• Very nice hotel close to airport.

“Great hotel. Perfect for a late arriving flight. Wish they had 24 hour room service though.”

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Amenities at Doubletree Hotel San Francisco Airport, Burlingame

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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