Crowne Plaza Hotel San Francisco-Intl Airport

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User Reviews for Crowne Plaza Hotel San Francisco-Intl Airport, Burlingame

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Nov 18, 2009 by EQ from Santa Ana,CA
Overall Rating: 9

• Friendly and
  clean.
• $16 charge for self parking!

“The front counter staff were nice but kept letting people walk up to the counter disregarding the line formed in front of them. I didn't like the $16 self parking fee. And the restaurant was good but very understaffed.”

Oct 24, 2009 by Jo from Ft. Mitchell,KY
Overall Rating: 9

• The cleanliness, decor, and comfortable beds!
• Paying to park! $16 a night was unexpected expense!

“The decore, comfy beds were great! I was a little disappointed about the paying for parking!”

Oct 8, 2009 by Ava from Suisun City,CA
Overall Rating: 6

• That I had the top floor.
• Did not get the room I paid for.

“Asked for a king bed and got two doubles. No hot water when I wanted to take a shower. Left early because I was so disappointed.”

Oct 2, 2009 by Roger from Rocklin,CA
Overall Rating: 5

• Outstanding restaurant for dinner.
• Dirty walls and windows. Parking was expensive.

“OK for an airport stay.”

Sep 10, 2009 by Marie from Clovis,CA
Overall Rating: 9

• Staff was extremely pleasant and helpful.

“Met my expectations.”

Sep 3, 2009 by justin from Truckee,CA
Overall Rating: 7

• This hotel is in a very safe location, comfortable and has friendly, helpful housekeeping staff.
• BART is expensive, took a while to get into San Francisco. Room doors shut loudly.

“We were in the city for Outside Lands, travel was a little long, we will probably try to stay closer next time. BART was also $8.10 one way to Civic Center,SF.But, this was a very safe hotel. That is why we chose it, we are 3 female friends. It was wonderful to be able to relax, even if just sleeping. Wish the pool had been open later so we could have used it.”

Aug 13, 2009 by Floyd from Arlington,VA
Overall Rating: 9

• Staff was very accommodating.
• Close to Freeway.

“A very friendly and convenient hotel.”

Aug 8, 2009 by Pamela from Santa Cruz,CA
Overall Rating: 2

• Quiet.
• Too many extras and no coffee at 5 am for early shuttle to airport.

“I would only recommend this hotel if your business is paying for it, nothing much in the way of amenities that are included, even have to pay extra for TV!”

Jul 26, 2009 by Phil from Dinuba,CA
Overall Rating: 9

• Convenient Location
• Parking Fee

“A good place to overnight before Flight departure: convenient location, very comfortable room, very friendly and helpful staff.”

Jul 13, 2009 by April from Eagan,MN
Overall Rating: 8

• Very clean, convenient.
• The staff are generous about their smile.

“We stayed only one night before taking the plane home the next morning. The hotel is clean and comfort, but the room is kind of small. My kids (3 and 7) played in the in-door swimming pool. The pool is small, but the kids still had good time. Good hotel for short stay.”

May 6, 2009 by Andy from Reno,NV
Overall Rating: 8

• There is a park next to the hotel, and it is close to the waterfront.
• Extra fee for parking.

“Overall this was a nice hotel. The staff was friendly, and the hotel was comfortable. It was close to the airport, and next to a park, and a short drive to San Francisco. It is extremely difficult to get to the hotel from 101 southbound. There is an additional fee to park at the hotel.”

Mar 4, 2009 by Jennifer from Omro,WY
Overall Rating: 9

• Very clean and very nicely decorated.
• The pool was freezing cold and we couldn't swim. Also, would have liked more options for food.

“It was located well and the shuttle to the airport was nice. The pool was freezing cold and I wish they would have had more options for buying meals.”

Feb 9, 2009 by Jessica from Oakland,CA
Overall Rating: 1

• decor
• loud, staff not friendly, bed was horrible

“If you plan to sleep, this is not the hotel for you. The rooms are very loud due to outdated windows and proximity to freeway. Also, these are among the most uncomfortable beds I've ever slept in.”

Feb 3, 2009 by Garr from Seattle,WA
Overall Rating: 8

• The room was fine and loby entrance remodeling is almost completed

“The complimentary shuttle bus from SFO to the Hotel runs about every 30 minutes and is good service.”

Dec 8, 2008 by Bill from Renton,WA
Overall Rating: 10

• the staff was superb! The room was excellent.
• Paying 16.00 for overnight parking.

“The staff was superb. Everything was done with a smile and with our best interests in mind. We were given a room in the executive part of the hotel. The internet connection was very fast and easily accessible. The restaurant had a good variety of foods to choose from. The quality and service was excellent. The only negative is that they charged 16.00 for parking which I don't expect for a hotel that is not in a major downtown area. The hotel even provided earplugs for those that wanted them as there is a little freeway noise depending on what room you are in. I would not hesitate to stay there again.”

Sep 10, 2008 by Lindi from Phoenix, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Hot tub, indoor pool. Nice hotel.
• No continental breakfast.

“The hotel was nice and worth the money, but I was very disappointed that there was no continental breakfast. Even Best Western has one. I would stay here again.”

Sep 4, 2008 by Jeremiah from Vancouver, WA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[8]

• Lobby and dining were clean, attractive and very nice.
• Cleanliness of pool/hot tub, friendliness of staff, small plain rooms.

“The lobby and public areas are all very nice. The rooms are a bit small and plain, but still nice. The staff was all somewhat rude because they were too busy at the moment to help and wanted us to call back tomorrow. The pool and hot tub were extremely dirty. The biggest problem we had was that at one o'clock in the morning the fire alarm went on. We called the front desk and they said it was a false alarm and not to leave the building, but the alarm continued to go off for 50 more minutes. Then about half an hour later if went off again for another 15 minutes. Needless to say this did not make for a good nights sleep and the staff refused to offer any sort of compensation or even apologize.”

Sep 4, 2008 by Robert
Overall Rating: 4

• Convenient to freeway and airport. Airport shuttle a plus.

“My last night there, someone pulled the fire alarm at 2:30AM.”

Aug 29, 2008 by Amanda from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• They helped find a room for me quickly after a slight problem because I checked in late.
• It took me getting a little angry about already being charged and told my room was given away.

“I really don't think there should have been a charge for parking there was plenty of space. I did find a wonderful breakfast spot on there main street in a small bus strip.”

Aug 26, 2008 by Jim from Yorba Linda, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• Convenient freeway on/off access.
• Unbelievable freeway noise inside the hotel.

“Attractive freeway access/location, decent facilities, comfortable, clean rooms but unbelievable noise levels inside the hotel/rooms.”

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Amenities at Crowne Plaza Hotel San Francisco-Intl Airport, Burlingame

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Barber/Beauty Shop Bath Tub Breakfast Buffet Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Free Airport Shuttle Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Indoor Tennis Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Tennis Parking Pets Allowed Phone with speaker Pool Porters Radio Restaurant Room Service Safe Deposit Box Satellite TV Security TV Remote Control Television with Cable Turndown Service Video Checkout Wake-up Service

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