Courtyard San Francisco Airport Oyster Point Waterfront

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User Reviews for Courtyard San Francisco Airport Oyster Point Waterfront, South San Francisco

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Sep 12, 2008 by Mark from Carmichael, CA
Overall Rating: 1
Cleanliness:[9] • Staff:[5] • Location:[10]

• Location and generally get what you want.
• I asked for a quiet room, was told yes but did not get one.

“Generally everything is as a Courtyard should be. This time I got a room right next to the side entrance from the parking lot. Every guest coming and going lets the door slam. Last week I had a room that had a broken lock. On my last night I had to go into my room and just not leave until checkout as I may never have gotten back in.”

Sep 8, 2008 by Mark from Carmichael, CA
Overall Rating: 1
Cleanliness:[10] • Staff:[5] • Location:[10]

• It was a Courtyard.
• Having the door locks not work (twice).

“There was stain on the desk chair that was not cleaned properly in spite of mentioning it to the front staff. Worse, the door lock would not work twice on different evenings. On the last night I just had to say I would go into the room and just not leave until checking out.”

Sep 8, 2008 by George from Mesquite, TX
Overall Rating: 2
Cleanliness:[10] • Staff:[2] • Location:[10]

• Beautiful hotel location.
• I couldn't choose the type of bed.

“This hotel did not allow me to choose the type of bed. I asked for a king size bed and they gave me 2 queen beds.”

Sep 3, 2008 by Maria from Sacramento, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[9]

• I liked the king size bed, it was very comfortable.
• The staff was not very friendly and the room was not clean. Bathroom had hairs in it and room was not wiped clean.

“Aside from the easy convenience from the airport and city. The hotel staff was rude and the room was not very clean. The bathroom was not clean and there was still left over trash from the previous guest.”

Aug 30, 2008 by Ruth from Redding, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Being so close to the walking trails. The courtyard outside our room. Free hot delicious coffee 24hrs/day in lobby. Free internet access.
• Smoking area was unkept and dirty.

“Great location near airport Shopping Malls with short freeway distance and Downtown SF only 8 miles away.”

Aug 26, 2008 by A.D. from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and amenities.
• Breakfast hours should be extended.

“Beautiful view, nice room and courteous staff that's well prepared to make recommendations in order to know the city as the locals do and provide directions anywhere you want to go. Wish I could have stayed longer!”

Aug 25, 2008 by Karen from Fairbanks, AK
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff was most helpful in assisting us in getting to Amtrak on time. Very professional.
• Wish it had been closer to city but not really a complaint.

“Exceeded all expectations! We were looking for an inexpensive place to spend the night in San Francisco and this hotel was very clean, very comfortable and staff was terrific.”

Aug 25, 2008 by George from Sacramento, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• The view from my room was great. It has a lagoon which you can walk around.
• Took 3 hours to get fridge.

“The hotel was nice, but it was freeway close and even with dual pane windows, it was noisy. Also, when I arrived at 3 pm I requested a fridge for my room, unfortunately after 3 hour, I had to call the front desk, and they finally brought one to my room. Basically, the staff was ok, but after staying at a Hyatt, the service was sub par.”

Aug 13, 2008 by Dante from Sacramento, CA
Overall Rating: 2
Cleanliness:[9] • Staff:[6] • Location:[6]

• It was clean and well kept.
• Customer service was poor, we were in a non-smoking room but in the middle of the night we could smell smoke coming from the room below.

“The Hotel as well as the location was descent, we only had an issue with a request for an additional set of towels on the first night, and they never brought it to us.”

Jul 2, 2008 by Steve from Monterey, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is quiet.
• Nothing comes to mind.

“I am always glad to stay at Courtyard. It's quiet and that is most important to me.”

Mar 31, 2008 by David from Carson City, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent walking path.
• Route is not easy to follow.

“Breakfast buffet was good. Exercise area and pool were good. Desk help was excellent.”

Jan 23, 2008 by Alex from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Free internet.
• Breakfast not included.

“A great place to stay if visiting San Francisco with a car. Free parking + nearby BART station means you can use public transportation when you go Downtown, but drive for day-trips to other areas. Easy access to the 101. Clean rooms, pleasant staff, and they provide a mini-fridge/microwave upon request.”

Sep 27, 2007 by Julie from Palo Cedro, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Lounge area/dining area very nice and comfortable.
• Elevator was not working in the morning.

“Very clean hotel in a great location.”

Aug 25, 2007 by Amanda from Baltimore, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location outside of the busy city. Very clean. Hotel staff very helpful.
• The breakfast was very expensive for a family of four.

“Very clean, great location!”

Jul 19, 2007 by Marie from Salinas, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[5]

• Easy access to free way.
• The Air conditioner ran all night; it was loud and made it difficult to sleep.

“I commented upon check out to the hotel about the air conditioner and was told that all the air conditioners had problems and needed to be worked on. They were aware of the problem, but seemed not to care about fixing it for the next guest.”

Jun 27, 2007 by Ross from Lakeland, TN
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[2]

• Clean.
• Bad location nothing around.

“Bus ride from airport long with many stops.”

Jun 8, 2007 by Tom from Modesto, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean comfortable room in the location I wanted.
• Don't remember anything bad.

“For what I needed for that night it met my expectations, especially for the price point.”

May 29, 2007 by Hong from Phoenix, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[7]

• The overall hotel was extremely clean.
• Parking spots were very limited. Train noise could be heard a few times a day.

“The hotel met my expectation. The room was very clean and we did enjoy our stay there. Unfortunately our room was very close to the train tracks/station. We could hear the train noise several times a day. Amenities in the room were very limited; it could have been stocked up a bit more. The bed, cleanliness, and location were most important to me, so overall I was satisfied.”

May 27, 2007 by Lisa from Middletown, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• The beds were awesome.
• No one at the hotel restaurant to seat me.

“The staff was helpful, the room was very nice, the bed was the best hotel bed ever! Only regret-- the breakfast looked great, I waited 15 minutes and no one came to seat me even though it said Please wait to be seated. Was concerned about the possible noise from the Bart that runs right out front, no problem. Easy access to 101 and from airport.”

May 17, 2007 by Ginny from Phoenix, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free Parking!
• Noisy at night.

“Overall, excellent hotel! Super location, only about 20 minutes to SF, free parking, clean rooms, safe area - what more could you ask for.”

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Amenities at Courtyard San Francisco Airport Oyster Point Waterfront, South San Francisco

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber/Beauty Shop Bath Tub Car Rental Desk Coffee Maker in Room Connecting Rooms Cribs Available Elevators Exercise Gym Express Checkout Fitness Center or Spa Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service