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Hyatt Regency San Francisco
5 Embarcadero Center,
San Francisco, CA
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 5348 user ratings |
Oct 26, 2009 by
Sam from Dartmouth,Canada
Overall Rating: 8
“Great location, comfy room. Ugly on the outside, beautiful on the inside. Only minor gripe was that the door to balcony didn't lock properly, but a big safe was provided in the room.”
Oct 23, 2009 by
Michelle from Houston,TX
Overall Rating: 9
“Hotel room decor was a little dated, but the room was large and comfortable.”
Oct 20, 2009 by
Shane from Jacksonville,FL
Overall Rating: 9
“Great location and value.”
Oct 15, 2009 by
Marlena from Ebensburg,PA
Overall Rating: 5
“The staff did not even try to accommodate any of our needs.”
Oct 12, 2009 by
Kyle from Concord,NC
Overall Rating: 9
“This is an older hotel but, the room was well kept and the staff was very nice. It is in a good location for business or tourists.”
Sep 23, 2009 by
Helen from Los Altos,CA
Overall Rating: 7
“The amenities were disappointingly few. There was no turn-down service, so the bathroom was not refreshed. The bed and pillows are very comfortable, however.”
Sep 10, 2009 by
Dave from Mission Viejo,CA
Overall Rating: 9
“The staff is tremendously supportive trying to meet all of our expectations.”
Sep 10, 2009 by
Catherine from Houston,TX
Overall Rating: 10
“Great rooms! Convenient to subway!”
Sep 10, 2009 by
Denia from Boynton Beach,FL
Overall Rating: 7
“The rooms have no balconies, but sliding glass doors that open. So, if traveling with a small child, make sure the room you're in has a safety latch on the slider (not all of them did, we had to change rooms)or ask for ground floor, its so scary.”
Sep 9, 2009 by
Sarah from Calgary,Canada
Overall Rating: 7
“A great starting point for all of your San Francisco adventures. Breakfast at Ferry Building, take a trolley to Pier 39, shop on Market Street, and eat at One Market for supper. The hotel is very large, and I wish there was a pool, and the elevators were hard to catch in the morning. I would have liked to have been offered or told about the hotel at the top of the building from the staff. I have also previously stayed in the balcony rooms of this hotel, which was nice, however not a lot of sunlight, and not worth the extra money. Overall, I would only stay here if I get the room for cheaper again.”
Sep 9, 2009 by
Daewon from Huntsville,AL
Overall Rating: 7
“Overall, hotel itself, it was as good as I expected.”
Sep 9, 2009 by
Kurt from Puyallup,WA
Overall Rating: 8
“Hotel was great. Room was nice but the concierge wasn't very helpful.”
Sep 4, 2009 by
Irene from Oakville,Canada
Overall Rating: 9
“Positives:It's a lovely hotel,with unique architecture; the service is excellent in all departments we dealt with. Very clean and spacious.Negatives: The Hotel: our room had worn and discoloured carpeting. The mini fridge was stocked with snacks and beverages for purchase - extremely pricey. there is no room to even put a water bottle inside. If you wanted it cleared out for personal items, the fee is $30!And a small thing: the gift shop is not open late enough!”
Sep 3, 2009 by
Jennifer from Miami,FL
Overall Rating: 9
“The hotel met our high expectations--excellent service, beautiful room, great view, convenient location. It was definately a Hyatt Regency!”
Sep 2, 2009 by
Heather - PDX from Aurora,OR
Overall Rating: 9
“Always a great hotel for business or leisure. Great value hotel! Amazing views, usually has upgrades available for view/balcony rooms at reasonable prices.”
Aug 31, 2009 by
Christine from Vancouver,Canada
Overall Rating: 8
“I was pleased with the room. I found the people to be friendly and helpful when asked questions on how to get places.”
Aug 30, 2009 by
Josh from Hatboro,PA
Overall Rating: 10
“Great place, stunning inside.”
Aug 29, 2009 by
Sandra from Zeeland,MI
Overall Rating: 10
“I suspected that when rooms were reserved through priceline.com the rooms assigned would be the "leftovers" with guests paying full price receiving the best rooms, but we were given a room with one of the best views in the entire hotel. Both the room and the hotel exceeded our expectations for cleanliness and quality.”
Aug 28, 2009 by
Linda from Oak Point,TX
Overall Rating: 9
“This was a very comfortable and conveniently located hotel.”
Aug 27, 2009 by
Craig from Santa Cruz,CA
Overall Rating: 10
“Perhaps the best location in the city. Restaurants all around, the Ferry Building nearby, and an excellent hotel.”
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