Hyatt Regency San Francisco

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User Reviews for Hyatt Regency San Francisco, San Francisco

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Apr 30, 2008 by Linda from Crescent City, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Wonderful views of the bay.
• Parking prices were ridiculous.

“This property offers a lobby atrium with orchids, a fountain and a sculpture that provides a dramatic effect. The rooms are all spacious and many provide lovely views of the San Francisco Bay. Across the street is the newly restored Ferry Building, with charming shops selling coffee, cheese, baked goods and other gourmet delights. The hotel is also convenient to public transportation, although walking is always a treat in San Francisco.”

Apr 30, 2008 by Cindy from Evergreen, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great view of SF bay, excellent location, sliding doors, great beds.
• Room service called and knocked repeatedly when privacy sign on door.

“A wonderfully located hotel with simple but very comfortable rooms and excellent beds.”

Apr 29, 2008 by Karin from Mount Shasta, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff is always excellent.
• Very high parking fee.

“The Hyatt staff always makes us feel welcome. The room are clean, spacious and comfortable.”

Apr 29, 2008 by Matthew from Altaville, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to good shopping and restaurant options.
• $50 a night for parking plus tax.

“Hotel is in a nice location close to the wharf, cable cars and shopping. Tadich Grill is as good a restaurant experience as you'll find in the city. Beware of the parking cost, $50/night, plus tax, to valet car came as a shock! If you're staying here, research to find a parking garage nearby, and self park. Self park beware: not all garages stay open 24 hours, so don't park where you car will be locked in overnight. If you need your car for a late night event.”

Apr 29, 2008 by Kate from Chandler, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The balcony door opened up to the most unbelievably beautiful view! Great location! Right outside are a bunch of trolley, cable car and bus stops!
• Parking is outrageously expensive.

“We just loved our hotel pick for this trip. The balcony door opened up to the most unbelievably beautiful view! Look left and there's the bay with a spectacular view of the bay bridge look right and there's Market street and a beautiful view of the city (especially at night!). The room didn't have an actual 'balcony' per se it was more like one whole wall of the room just opened up to the city. Double glass doors opened up to a railing (not too safe for kids without an adult right there with them). We were on the 12th floor and boy, the view was just incredible. Great location! Right outside the front door of the hotel is the Subway entrance and a bunch of trolley, cable car and bus stops! Parking was outrageously expensive. It cost $50 to park the car in the hotel parking garage. A cheaper parking garage is across the street ($30 per day). If we had known we wouldn't have rented a car because the public transportation is so great, you really don't need one. A shuttle from the airport instead of the rental car would have saved us hundreds of dollars. We honestly didn't even use the car. It just sat parked in the garage the whole time. There really is no need for a car in this city. There is also an art fair that sets up right out front of the hotel on weekends. We noticed it from our balcony and spent the morning with bagels, coffee, art and local musicians with the beautiful ocean as our backdrop. I highly recommend this hotel!”

Apr 28, 2008 by Catherine from Moss Beach, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[3] • Location:[8]

• Location.
• Staff, accommodations with room was all about getting more money out of you.

“Disappointed that top bar is now only for special guests. Attitude of staff was poor regarding having access to the bar. Overall experience was poor due to status being an issue $3.50 just to look inside the fridge in room.”

Apr 28, 2008 by Chris from Sunnyvale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Hotel is conveniently located just off Union Square, so it is a short walk to many restaurants, theaters and shops.
• No Complaints.

“Upon entering the hotel I was greeted by two friendly Hosts, I was able to check in under 2 min's and was in my room in under 5. The Bed was extremely comfortable and Clean! The bathroom was very clean and well lit. I lucked out and had a corner room with two walls with windows. Upon arriving back from the hotel after a night out I found the room to be whisper quiet and had the best nights sleep I have had in months! I would definitely recommend this hotel to my friends and family!”

Apr 27, 2008 by Al from Carlsbad, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Close to everything.
• Large and very spacious.

“Great business hotel close to the heart of San Fran and near the water and shops. I would stay here again.”

Apr 27, 2008 by Cathy from Farmington, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very comfortable bed. Very modern room with TV built into the mirror in the bathroom.
• TV in bathroom mirror broke, tub drain would not drain. Wake up call never came, very critical in a business hotel. Parking $58 a day.

“Safe, Clean and Upscale, but I expected all items to work in a 4 Star Hotel. I was upgraded to a top floor remodeled room which was very modern and cool including a TV built into the bathroom mirror. Bed and linen was very comfortable including soft towels. However, our wake up call never came, the shower drain wasn't working and I had to take a shower in a foot of water, and when we called about the bathroom TV not working, the maintenance crew never showed up to fix it. I also expect a few more extra items in an upgraded top floor 4 star room such as bathroom necessites like mouthwash, QTips, etc. They just had the basic shampoo, conditioner, and lotion and not a high class brand either. And most importantly, the parking was an additional $58 per day. Overall, safe, clean and good location. Remodeled room was very modern with Flat Screens and a terrific bed but the parking price was too high and the service was not what I expect for a 4 star. Especially the missed wake up call which is very important in a business class hotel.”

Apr 27, 2008 by John from Turlock, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Efficient checking great room.
• Cost of parking.

“Great location, union square San Francisco. Clean beautiful room efficient check-in very good room service breakfast prompt, hot.”

Apr 25, 2008 by Mike from Washington, DC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice Lobby.
• Parking is too expensive.

“Hotel is very nice. Staff was also nice and friendly. The biggest problem is parking. No hotel parking, valet is $60. Parking in the center across the street is $30.”

Apr 24, 2008 by Tonya from Elk Grove, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, clean, beautiful.
• No spa or pool, no frig in room, no micro.

“Great hotel, close to all transportation. Beautiful inside.”

Apr 24, 2008 by Herbert from Pasching, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• The location in SF Downtown.
• The bathroom was very old and parking very expensive.

“The hotel looks a "bit" dated and the bathroom is definitely not a 4-star-standard. The room itself was nice and clean, but the air-condition made squeaking sounds, so that is a clear minus fur the room 528 and should not occur in a 4-star-hotel.As a conclusion can be said, that the best times for this hotel are over and that refurbishing is really in need, but the staff was friendly and the location in the financial district is good.”

Apr 24, 2008 by Brandy from Rocklin, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[5]

• View.
• Parking/tax/misc fees that were not explained.

“Loved the hotel. Paid extra for the view & balcony (a lot extra). And I was overcharged for a mini bar that did not work and movie that I could not even download.”

Apr 23, 2008 by Steve from Sherman Oaks, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• Attractive lobby.
• Outdated hotel.

“This hotel is in a great location on market street, and it is easy to get to any destination with the Bart across the street or the buses. But, the rooms are outdated. This hotel needs to be updated.”

Apr 23, 2008 by Remy from Diamond Bar, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good ambiance, good location and good service.
• Parking overpriced.

“Nice comfortable place to stay, centrally situated with a great view and good service.”

Apr 23, 2008 by John from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Location & spectacular view.
• Towels were not soft.

“Great location, view, near ferry building and great farmers market, cable cars most excellent!”

Apr 22, 2008 by Susan from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the building as it was new and modern.
• The bathroom was a bit smaller than I expected.

“A nice place to stay if you want to see the Ferry Building and walk around the SF area.”

Apr 22, 2008 by Daniel from Long Beach, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[3] • Location:[7]

• Architecture was nice.
• Staff checked me out of the hotel without my knowledge or permission.

“Staff checked me out of the hotel without my knowledge or permission and threw out personal property with no offer of reimbursement. I will not stay at this hotel again if I can help it.”

Apr 22, 2008 by James from Incline Village, NV
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Easy access with public transportation.
• Nothing.

“Embarcadero Hyatt easy to get to with public transportation. Tourist activities close by within walking distance.”

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Amenities at Hyatt Regency San Francisco, San Francisco

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services