Hyatt Regency San Francisco [San Francisco, CA]- Hotel Reviews - MyTravelGuide.com


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Hyatt Regency San Francisco 4-star

5 Embarcadero Center, San Francisco, CA

Hyatt Regency San Francisco has long been at the cornerstone of the city's dynamic waterfront neighborhood.[more]

  • Amenity Highlights — Fitness Center or Spa, Tennis, 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge
  • Average User Rating: 8.5 [rate it]
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User Reviews for Hyatt Regency San Francisco, San Francisco

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 5332 user ratings

Oct 26, 2009 by Sam from Dartmouth,Canada
Overall Rating: 8 Overall user rating

  • Loved the atrium, and our room had a nice view.
  • The concrete heavy exterior is really ugly.

“Great location, comfy room. Ugly on the outside, beautiful on the inside. Only minor gripe was that the door to balcony didn't lock properly, but a big safe was provided in the room.”

Oct 23, 2009 by Michelle from Houston,TX
Overall Rating: 9 Overall user rating

  • Excellent location, great access to water front. and Chinatown.

“Hotel room decor was a little dated, but the room was large and comfortable.”

Oct 20, 2009 by Shane from Jacksonville,FL
Overall Rating: 9 Overall user rating

  • Great location.
  • Had to pay for internet.

“Great location and value.”

Oct 15, 2009 by Marlena from Ebensburg,PA
Overall Rating: 5 Overall user rating

  • Location.
  • Hotel was worn.

“The staff did not even try to accommodate any of our needs.”

Oct 12, 2009 by Kyle from Concord,NC
Overall Rating: 9 Overall user rating

  • Friendly helpful staff.
  • Parking costs were insane. No other option for overnight parking near by.

“This is an older hotel but, the room was well kept and the staff was very nice. It is in a good location for business or tourists.”

Sep 23, 2009 by Helen from Los Altos,CA
Overall Rating: 7 Overall user rating

  • Bed and pillows are very comfortable.
  • Valet parking fee is exorbitant

“The amenities were disappointingly few. There was no turn-down service, so the bathroom was not refreshed. The bed and pillows are very comfortable, however.”

Sep 4, 2009 by Irene from Oakville,Canada
Overall Rating: 9 Overall user rating

  • Great location and service. Unique architecture made it a feature on our tour bus!
  • Carpeting in the room was worn and stained in several areas.

“Positives:It's a lovely hotel,with unique architecture; the service is excellent in all departments we dealt with. Very clean and spacious.Negatives: The Hotel: our room had worn and discoloured carpeting. The mini fridge was stocked with snacks and beverages for purchase - extremely pricey. there is no room to even put a water bottle inside. If you wanted it cleared out for personal items, the fee is $30!And a small thing: the gift shop is not open late enough!”

Sep 3, 2009 by Jennifer from Miami,FL
Overall Rating: 9 Overall user rating

  • The view, the room, and the service were all great!

“The hotel met our high expectations--excellent service, beautiful room, great view, convenient location. It was definately a Hyatt Regency!”

Sep 2, 2009 by Heather - PDX from Aurora,OR
Overall Rating: 9 Overall user rating

  • Difficult to get taxi during rush hour, not a lot of night life in area.

“Always a great hotel for business or leisure. Great value hotel! Amazing views, usually has upgrades available for view/balcony rooms at reasonable prices.”

Aug 29, 2009 by Sandra from Zeeland,MI
Overall Rating: 10 Overall user rating

  • We were given one of the best room locations in the hotel- our expectations were more than met!

“I suspected that when rooms were reserved through priceline.com the rooms assigned would be the "leftovers" with guests paying full price receiving the best rooms, but we were given a room with one of the best views in the entire hotel. Both the room and the hotel exceeded our expectations for cleanliness and quality.”

Aug 28, 2009 by Linda from Oak Point,TX
Overall Rating: 9 Overall user rating

  • Location.
  • Fire alarm went off at midnight.

“This was a very comfortable and conveniently located hotel.”

Aug 27, 2009 by Craig from Santa Cruz,CA
Overall Rating: 10 Overall user rating

  • Great hotel in a great location.

“Perhaps the best location in the city. Restaurants all around, the Ferry Building nearby, and an excellent hotel.”

Aug 26, 2009 by Ricardo from Beachwood,OH
Overall Rating: 9 Overall user rating

  • Great hotel with awesome location in downtown San Francisco.
  • Bathrooms were clean, but old, and not of four star quality.

“Great hotel with good location to embarcadero center. F train stops write in front of hotel. Close to fisherman's wharf, union square, Chinatown, etc.”

Aug 24, 2009 by Barb from St. Louis,MO
Overall Rating: 8 Overall user rating

  • Bed was very comfortable. Room and hotel was beautiful and within walking distance to major attractions and public transportation.
  • $57/night to park. $10/day for internet access.

“I was very pleased with the hotel and felt I got a lot of bang for my buck. The bed was extremely comfortable, the hotel was handsome, and the staff was friendly and helpful. Internet access should be free however. Drinks and food were expensive, but that was to be expected.”

Aug 19, 2009 by Charlie from Tucson,AZ
Overall Rating: 9 Overall user rating

  • Open area.
  • Business center
    was too expensive.

“I really liked the location of the hotel.”

Aug 18, 2009 by Marybeth from Grinnell,IA
Overall Rating: 9 Overall user rating

  • It is a beautiful hotel that has an amazing sculpture/waterfall in the atrium. Rooms were very comfortable.
  • Lots of walking just to get in and out of hotel.

“Overall, it was a great place to stay and the rooms were beautiful and very comfortable.”

Aug 18, 2009 by Yana Smolin from Roseville,CA
Overall Rating: 9 Overall user rating

  • The view was amazing. I liked the decor and style of the hotel. The overall experience was very good.
  • The hotel was very full and we had to pay extra to get a room with two beds. I did not like that at all.

“The hotel is very well kept, clean, and the staff was friendly and willing to help. Though the hotel was full and they were unable to find us a room with two beds, the front desk upgraded us to a bigger room for a small cost, so that we were able to fit two roll-in beds.”

Aug 18, 2009 by Eric from Santa Cruz,CA
Overall Rating: 9 Overall user rating

  • Proximity to many things.
  • Parking.

“Great location, especially for Saturday farmer's and arts and craft market next door. Don't be startled when guests occasionally break out in "High Anxiety" theme song in clear glass elevators.”

Aug 18, 2009 by Jason from Hoboken,NJ
Overall Rating: 8 Overall user rating

  • Sophisticated looking hotel in a decent location.
  • Not what I expected from a 4 star hotel.

“This hotel is designed for business travelers. It has a polished look and is in the heart of the financial district. The rooms (other than the pillows) are quite comfortable. Nothing special, but nothing bad either.”

Aug 16, 2009 by Nell from Arlington,VA
Overall Rating: 9 Overall user rating

  • Great location, room had lovely view.
  • Amenities in room/bath seemed a bit skimpy for this level hotel.

“The hotel is in a wonderful location, across from the Ferry House, close to public transportation, great view of the bay. The room was just fine. The elevators are glass tubes, fun to ride in.”

Amenities at Hyatt Regency San Francisco, San Francisco

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Beach
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
Hotel Representatives:

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