Hilton Garden Inn San Francisco Airport North

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User Reviews for Hilton Garden Inn San Francisco Airport North, South San Francisco

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Oct 23, 2009 by from Salisbury,VT
Overall Rating: 9

• Bed was great, room was large and comfy.

“Staff was very helpful with directions.”

Oct 17, 2009 by Kathy from Sioux Falls,SD
Overall Rating: 8

• Very clean, easy to find.
• No lounge area, no free breakfast.

“Very clean, good morning breakfast although would have preferred a free continental breakfast. Nice little snack shop for on-site needs.”

Oct 8, 2009 by Daniel from Las Vegas,NV
Overall Rating: 10

• Everything was great except one thing.

“The guy taking orders for room service messes up a lot, so talk slowly so he gets everything right, otherwise the room was very nice, and the hot lobby is very nice. Very nice hotel at a nice price.”

Aug 14, 2009 by Paola from Modesto,CA
Overall Rating: 10

• Friendly staff.
• The room smelt like some one had smoked and
  I don't like the smell.

“Friendly staff, clean.
I liked the free parking.”

Apr 8, 2009 by Gary from Thousand Oaks,CA
Overall Rating: 6

• Conviently located near freeway. Not to close to airport.
• No frills.

“Okay for business travelers. Rooms very small and plain. Beds were comfortable. Bathroom as expected for this class of hotel. Breakfast buffet seams overpriced ($10.95).”

Jan 28, 2009 by Kelly from Bay Area
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[2]

• Fairly clean.
• Staff was horrible! The room's were not that great. Very disappointed especially in staffs lack of hospitality.

“Hilton Garden Inn San Francisco Airport North in South San Francisco, CA. The front desk and house keeping staff was horrible! The rooms were not that great. We checked in late evening and requested a late check out for the next morning. Normal check out time was noon and would only honor 12:30 in the afternoon as a late check out. I kid you not; they started calling us at 11:30am every 10 minutes reminding us that we had to be out no later than 12:30. At 12:15pm we received a knock on the door from house asking us to check out. Keep in mind most hotels give you until 2pm for a late check out and do not bother you in the mean time. I will never stay at this hotel again and will be sure to warn my friends and fellow co-workers.”

Dec 17, 2008 by Celia from Redwood Valley,CA
Overall Rating: 9

• Nice room, comfortable bed & nice linens and free parking.
• Still felt far away from San Francisco.

“Great place outside of SF but since we really wanted to spend time in the city.”

Sep 29, 2008 by Chris
Overall Rating: 5

• The bed was great. The room had a great view.
• Problems with concierge.

“The Hyatt Regency Embarcadero is centrally located, in a great spot to get most anywhere in the city. There are problems getting cabs on weekend nights. The rooms are nice but rather sterile, no charm. The bathtub could have been a little larger given the upscale nature of the hotel. Very clean. My main issue was the concierge. We had a limited lunch break from our convention class, and asked him to recommend a nearby restaurant as we had time constraints. He sent us to the ferry building. The place was a market place and a zoo on a Saturday. We located the restaurants after some searching through the crowds. Each one had long lines, and it was clear we would not be able to be seated and eat before we had to return to the hotel. We left hungry and irritated. I contacted the hotel staff, and complained. They said they would make a note of it, but did nothing to make up for the error.”

Sep 4, 2008 by Shawn from Kihei, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very friendly with awesome $10 breakfast buffet. Shuttle makes it easy to get to airport and BART station. They even let us check in at 6 am!
• 2 of the 3 shuttle drivers are not good drivers and jerk the gas and brake when driving.

“This hotel was very convenient and moderately priced. It met every expectation and we had no complaints. It is located within 10 minutes of the airport and BART station with free transportation to both. They have a nice breakfast buffet for only $10 and the wait staff is unbeatable for the money. They even allowed us to take food up to the room for later. They have free internet although my laptop was not working. I highly recommend this hotel for business and leisure travelers.”

Aug 14, 2008 by Joel from Southport, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Comfortable and unpretentious.
• Could not access WiFi; bus took a long time to pick me up at the airport.

“A typical Hilton Garden Inn in all respects.”

Jul 30, 2008 by Mark from Novato, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great overall experience, no surprises.
• Doors close loudly (AM).

“I was very pleased with my stay. Hotel was clean, staff was helpful and friendly.”

Jul 10, 2008 by Ramon from Simi Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• I liked the cleanliness and the friendly staff. I liked the ample parking and internet access.
• Not much of a view outside my window and my bed mattress had a sink hole.

“I was Looking for a hotel to stay at overnight in the San Francisco area. Parking, safety and proximity to the ball park were my main concerns. This hotel met those requirements hands down. The staff was very friendly and knowledgeable. The hotel itself was very well kept. It is impressive when you walk through the sliding glass doors. I would recommend this hotel to friends and family.”

Jun 8, 2008 by Liza from Daly City, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean, comfortable, friendly.
• No comment.

“Nice hotel, met my expectations.”

Apr 21, 2008 by Maria D. from Santa Ana, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Very clean no stinky smell inside the room. I like the beddings. Very soft.
• Bath tub is slippery. My brother slipped and hit his bottom and his arm. Reported the incident to Supervisor.

“I am very pleased overall.”

Jan 26, 2008 by Lisette from Carson, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly people.
• Everything was perfect.

“Would like to go again, best short vacation I had for 6months - I really needed to go out of town and my stay at Garden H Inn was great.”

Jan 3, 2008 by Yasmin from Burbank, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best thing about the hotel was the staff. Friendly, courteous, respectful. Bravo!
• The beds could have been larger and there is no interest access in the rooms.

“One thing that was great was the indoor swimming pool! When room service was called, they were quick and efficient. The best thing was the staff. You couldn't find a staff that was more courteous, helpful, timely, concerned about our welfare and how we liked the accommodations. The Hilton has the best personal available. I plan to revisit San Francisco again and again and I plan to stay with these extraordinary people.”

Dec 20, 2007 by Jade from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• It's clean/ near the place where I m going at.
• None.

“This hotel is simply the best. Everything is clean and quiet. Staff is friendly and they have a business area where you could check your emails and print some documents. I simply recommend this hotel.”

Nov 22, 2007 by Suwito from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent. Love it all the way!
• Nothing! Everything is just simply great!

“This experience is simply outstanding. Over the top! Excellent! Fully satisfactory!”

Sep 22, 2007 by James from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Helpful, courteous staff, clean convenient hotel.
• There was nothing that I didn't like.

“I spent two weeks here, and was made welcome the entire visit. Meals and service were surprisingly good! Very attentive housekeeping. This is much better than the 2 1/2 star rating.”

Sep 20, 2007 by Anne from Fresno, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable beds clean, friendly.
• You have to transport your own luggage, that's the only thing wrong with this hotel.

“My stay was great! Have great amenities for a 2.5 star hotel. Comfortable beds and great staff. I loved the macadamia nut cookies at check in, yummy.”

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Amenities at Hilton Garden Inn San Francisco Airport North, South San Francisco

AM/FM Alarm Clock Business Center Coffee Maker in Room Concierge Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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