Holiday Inn Sfo Intl Arpt

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User Reviews for Holiday Inn Sfo Intl Arpt, San Francisco

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Dec 2, 2009 by Wendy from Bonita,CA
Overall Rating: 8

• Great value, convenient location, comfy beds, and very good restaurant.
• Paid extra for microwave, maids service did not give us clean towels and more coffee as asked.

“Comfy beds, convenient location, and very good restaurant.”

Nov 18, 2009 by Pat from Markham,Canada
Overall Rating: 4

• Sticky carpets, gum on shower wall.

“I don't believe that this should be a 3 star hotel, when a regular Marriott Courtyard is a 3 star and I have been satisfied with. I am not expecting luxury as we are only looking for a 1 night pre-flight stay but really disappointed.”

Oct 8, 2009 by Jennifer from Redding,CA
Overall Rating: 2

• Lobby was nice.
• Room next to us had very loud music and yelling all night. Staff came up the first night, then the 2nd night they would not answer the desk phone

“Nice down stairs. However hall and room upstairs smell of smoke. No hot water in the morning. After issues of lound noise and music around 2 to 3 am, no sleep was had for 2 nights. Staff came up and asked them to lower the noise the first night. However the 2nd night, after being told they would ask them to leave, staff would not answer to desk phone to deal with the issue.”

Oct 7, 2009 by David from Berwyn,IL
Overall Rating: 7

• Good value for the price I bid.
• Low ceilings, rundown and too few elevators.

“Front desk small and hectic for a hotel this size. The elevators were borderline scary: slow and not enough of them. Metal surfaces were painted rather unattractively. On the plus side: everything was clean.”

Oct 3, 2009 by Damon from University City,MO
Overall Rating: 9

• Location!
• When
  I first arrived, one of the bathrooms was filthy.

“Not bad! room is directly across from the laundry center, so expect lots of noise. Otherwise, not too many negative comments,
the workout center was nice, but where's the pool?”

Aug 23, 2009 by Tony from Bozeman,MT
Overall Rating: 8

• Clean, close to airport.
• Airport shuttle often full, requiring wait for a later shuttle.

“Bathroom clean but dated, the rest of the room was nice, and clean. The bed was comfortable, though my preference for pillows include something other than what was offered by the hotel.”

Aug 12, 2009 by Barbara from Sparks,NV
Overall Rating: 5

• Bar in lobby.
• Smokey on all floors.

“Shortage of parking spaces, smoke smell on all floors even the non-smoking floors.”

Jul 21, 2009 by Bob from Modesto,CA
Overall Rating: 7

• close to the airport, free parking
• walls need some art

“it's fine. quiet, clean, comfortable”

Jul 14, 2009 by Alex from Streetsboro,OH
Overall Rating: 6

• I
  wanted a hotel close to the airport and it was.
• Did not like that
  I couldn't check in when
  I arrived which was around noon.

“Not much to say since
I only stayed one night and couldn't check in when
I arrived at noon.
So
I left to go see the city and didn't get back to check in until 3am, so
I don't really have a lot to say about the hotel except
I did get a good night's sleep.”

Jul 2, 2009 by John from Schulenburg,TX
Overall Rating: 4

• Holiday Inn.
• Old and run down.

“This was an older Holiday Inn that has not been updated. Everything in rooms seemed a little worn out. The restaurant was mediocre at best. We had to wait several hours for a room key because the machine was broken. It was not horrible but I expect more from Holiday Inn.”

Jul 1, 2009 by David from Moreno Valley,CA
Overall Rating: 1

• Reception had friendly staff.
• Hotel did not represent a 3 star hotel.

“This hotel did not represent a 3 star hotel. Hotel room was not very clean. My husband and I woke up itching everywhere. The second night as we were going to bed we could not sleep because we were itching so bad just to realize that the bites we had were from bed bug bites. I am now paranoid thinking I may have brought them home. The management did switch our room which was good or we would not have been able to sleep the few hours we did as all we could think about was, are there bed bugs on this bed too?”

Jun 26, 2009 by Kristin from Eldersburg,MD
Overall Rating: 10

• Convenient to airport, beautiful renovation, hip, comfy bed.
• Wish
  I could have stayed longer.

“Great hotel to stay at if you arrive late into SFO Airport. Very close, easy 5-10 minute cab ride. Comfy bed, toiletries were nice since we didn't bring any with us (carry on luggage only).”

Jun 22, 2009 by Chris from Hilliard,OH
Overall Rating: 6

• Staff very responsive to requests. Brought us new TV when ours didn't work promptly.
• Property needs a face lift. Restaurant disappointing.

“Staff made the experience tolerable. Room service very prompt. Furnishings need replaced (worn chairs, blankets, terrible pillows). The restaurant (Houlihan's) was very disappointing. Their menu was not in the least be relevant to the San Francisco food scene. Couldn't order dungeons crab (a specialty in the area) but could order Atlantic salmon?”

Jun 20, 2009 by Jody from Prior Lake,MN
Overall Rating: 10

• Friendly service even after midnight.

“It was just what i was looking for in a extremely short stay.”

Jun 5, 2009 by Brad from Junction City,KS
Overall Rating: 8

• The staff were nice and helpful.
• The hotel building is old and has a funny smell, rooms are small and need maintenance.

“This hotel is great for travelers. It is close to the airport and offers a shuttle service. The staff is helpful and friendly. I don't think this is s 3 star hotel, more like 2 or 2.5 due to its age and apparent previous smoking in the building.”

May 25, 2009 by Brian from Santa Cruz,CA
Overall Rating: 4

• Close to sfo and highway. Easy access.
• The room was tacky and not as clean as
  I would expect.

“Amenities of the room were substandard, the wall paper was coming off, the carpets and bedding had an odor.
The
TV picture was awful, the internet connection was on and off more off then on.”

May 19, 2009 by Chuck from Ukiah,CA
Overall Rating: 3

• When we left!
• Mold and rust throughout.

“Rust and Mold everywhere. Shower curtain too small to cover shower. The place is worn out!”

Apr 22, 2009 by Judith from Allentown,PA
Overall Rating: 8

• The service was very friendly and efficient.
• No pool.

“The rooms were neat and very clean.”

Apr 20, 2009 by Victor from Long Beach,CA
Overall Rating: 10

• Location, lobby and community area great and
  friendly staff.
• Industrial view out window, airplane noise.

“Great hotel for value.”

Apr 15, 2009 by Debby from Monterey,CA
Overall Rating: 9

• Convenience and internet access.

“The stay met my expectations. The rooms are clean, the location is convenient.”

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