Grant Plaza Hotel

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User Reviews for Grant Plaza Hotel, San Francisco

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May 21, 2009 by Darci from Oakley,CA
Overall Rating: 1

• Nothing.
• Offers of assistance did not exist.

“It was horrible. Loading and unloading was a hassle. There was no staff to assist, nothing available to transport baggage. No air conditioning, and very noisy with the windows open. The parking (or lack of) should have been mentioned in the ad for the hotel. Would absolutely not go back.”

Jan 9, 2009 by Julie from Vancouver,Canada
Overall Rating: 2

• It requires a major rennovation and purchase of new beddings.
• The beddings are old.

“I wanted to crash in for one night. When I got there for there, I was tired so I fell asleep quite quickly. For that purpose it was ok. But you probably don't want to hang out in the room any longer than necessary.”

Sep 2, 2008 by Desi from Tempe, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Staff was very friendly and helpful.
• Rooms were very small.

“Good hotel for a brief stay and when you don't have lots of luggage.”

Aug 28, 2008 by Marcy from Reno, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The evening front desk manager was the best, very helpful and courteous.
• They must have just painted the rooms-there was a slight odor.

“If you want to be in the heart of China Town-location is great. Rooms were decent and clean-nothing fancy, but I was there to hang out in the City, not my room, so it served it's purpose. The front desk manager will tell you great places to go to really get the China Town experience, he was very helpful and friendly.”

Aug 5, 2008 by K from Evanston, AA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Staff was friendly, courteous, and helpful.
• Hotel was in the process of remodeling during stay.

“Room was small, but comfortable and clean. The staff was amazingly nice. They gave us a room with a view of the street because we had to wait about five minutes to check-in. Hotel was remodeling during stay, so there was no carpet in the hallway leading to the room: only towels and old sheets. It was replaced on the last day of trip. Also, the bathroom door had recently been replaced and painted so that it did not shut at all. On the first night there was a terrible odor coming from the closet. The next day we bought some Febreeze at a local store, and semi-frequent applications kept the smell at bay. There is no parking at the hotel, but their designated parking garage is only a couple of blocks away. Recommend ditching the car: it's easier to walk in the downtown area anyway. Thought the parking garage does require that you leave your keys, it helps to know that they do lock the cars when they are parked (we had to retrieve a pair of glasses after we dropped it off). Don't really have a basis of reference to know if it was a safe neighborhood or not, but we never felt worried or uneasy. Overall for the price it was a nice place to stay. I would consider staying again and would recommend it to friends who are planning to visit the city.”

Jul 29, 2008 by Lucy from Miami, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location was excellent. Room was clean.
• Lobby smelled funny. Front desk not good with directions.

“Good location. Room was cleaned. No restaurant in hotel but some within walking distance. Unable to had room with a view because they are being renovated. Over all I had a good stay. I would stay there again.”

Jul 16, 2008 by Donna from Elk Grove, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[2]

• Nothing.
• Everything.

“I have never ever stayed in such a small hole of a room. It was disgusting and when I went to the manager, he was equally disgusting.”

Jul 14, 2008 by Amanda from San Francisco, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[7]

• Location.
• Too economy.

“Not horrible, but thin walls and not exceptionally clean.”

Jul 9, 2008 by Cynthia from North Hunnington, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly staff, clean rooms and convenient location.
• Room was small.

“Friendly staff, very reasonable price, within walking distance to Union Square.”

Jun 28, 2008 by Tina from Clovice, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Extremely friendly, helpful staff. Centrally located near everything. Great time was had by us.
• No parking available, but to me that was not a problem, we took a train.

“The hotel is great for family vacations. The fact that it did not have parking was not problematic because we took a train and had no car anyway, public transportation is awesome in the area anyway. The staff was extremely helpful and very eager to please us in any way they could to the point of giving us excellent directions to where we wanted to be. I will be staying there again.”

Jun 19, 2008 by Maria
Overall Rating: 6

• The hotel has an excellent location but rooms were small and smelly.
• The room was smelly and very small.

“The hotrl has an excellent location. The staff was very helpful and friendly. The hotel room was very small and smelly. It needs a renew. It looks dirty because it is very old.”

Jun 10, 2008 by Walter from Columbia, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• NA.
• Nothing.

“Looked nothing like the pictures, smells. unacceptble, other people did not stay also they found other hotels. Rooms were dirty with bugs.”

Jun 7, 2008 by Diane from Shelton, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Ritz-Carleton and Cable Car within two blocks!
• Dingy sheets and threadbare towels.

“This diamond in the rough is superbly located a few blocks above Pravda, Brooks Bros, etc, and close to the #30 bus to Fisherman's' Wharf, Museums, etc. The staff was extremely friendly and helpful, let us leave our things several hours before actual check in time. They gave us a large room on the sixth floor, in stained glass heaven, after I had asked about the beautiful windows. Park diagonally across the street is perfect for `picnics.'.”

May 26, 2008 by Johnnie from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Price/location.
• Amenities, size of room, cleanliness.

“OK for the price/location.”

May 19, 2008 by Claudia from Wilmette, IL
Overall Rating: 4
Cleanliness:[2] • Staff:[9] • Location:[8]

• Staff was very friendly and helpful, location was great.
• Room was dirty, bed sheets were torn, and you hardly could turn around in the room, and view into a backyard with trashes everywhere.

“I can recommend this hotel only for people who don't mind tiny, dirty rooms. The only things I liked about it were the great location and the staff. They were really friendly and helpful.”

May 15, 2008 by Neil from Dwellingup AU
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Easily accessible and in the heart of Chinatown.
• Rooms a little small.

“We enjoyed our stay over night as the proximity to the shopping percent of Chinatown was excellent. We had access to email which is important to us as travelers.”

Mar 12, 2008 by Lesley
Overall Rating: 9

• It was much cleaner and cozier than I had hoped.
• Nothing, really.

“The hotel was probably built in the late 1950's or early 1960's and has maintained the flavor of that era. The bathroom was quite spacious. The bedroom, closet space, drawer space, desk and so on were perfectly sized and the entire sense was of a cozy place to stay. I would certainly stay there, again.”

Jun 21, 2007 by Christine
Overall Rating: 8

• The
  cost was attractive and rooms were clean.

“I would stay at this hotel again. It was reasonably priced and the room was clean. The location was convenient, at the gateway of Chinatown and Fisherman's Wharf is easily accessible.”

Jun 14, 2007 by Pat
Overall Rating: 10

• Clean, good mattress, great location, good value.
• Thin walls made for interesting listening.

“This hotel is ideal for those who want to be in the heart of San Francisco at a reasonable cost and who don't mind if the ambiance and decor are functional.”

May 15, 2007 by Sivaram
Overall Rating: 4

• Economical, location.
• Not clean, very small rooms.

“Economical hotel located in a convenient location. Not very clean and smaller rooms.”

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Amenities at Grant Plaza Hotel, San Francisco

120 AC 24-hour front desk Alarm Clock Barber Shop Bath Tub City Center Coffee Shop Color TV Concierge Desk Double Bed Elevators Exercise Gym FAX Gift Shop Hairdryer In Room Ice Machine Iron / Ironing Board Ironing Board Meal Plan-European

Modem Data Port Non-Smoking Room Parking Phone Service Queen Bed Radio Rollaway Beds Safe Deposit Box Shopping Shower Single Bed Smoke Detectors Sprinklers In Rooms TDD Telephone Machine Telephone Twin Bed Vending Machines Wakeup Service

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