Grand Hyatt San Francisco [San Francisco, CA]- Hotel Reviews - MyTravelGuide.com


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Grand Hyatt San Francisco 4-star

345 Stockton Street, San Francisco, CA

The Grand Hyatt San Francisco is a luxury hotel located on historic Union Square. The hotel is a traveler's delight with cable cars, Chinatown, Fisherman's Wharf, the theatre district, financial district and Moscone Center all within walking distance.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Barber/Beauty Shop, Business Center
  • Average User Rating: 8.5 [rate it]
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Photos of Grand Hyatt San Francisco, San Francisco

User Reviews for Grand Hyatt San Francisco, San Francisco

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.5]
Based on 1926 user ratings

Oct 7, 2009 by Jeanne Marie from Wilmington,DE
Overall Rating: 10 Overall user rating

  • Highly professional staff, clean & tasteful facility, and was extremely convenient.
  • Valet parking cost $55. Would have self-parked had I known.

“The facility is lovely and the staff very pleasant. For touring the city, it was convenient to public transportation. Will definitely not rent a car next time - parking very expensive. Our 22nd floor room had a nice view.”

Oct 5, 2009 by Ralph from Lewiston,NY
Overall Rating: 9 Overall user rating

  • Convenient location; great price.
  • Lobby was too open.

“Very nice. 4 star plus. Great location. Good workout facilities.”

Oct 1, 2009 by Jennifer from Seattle,WA
Overall Rating: 10 Overall user rating

  • People were extremely helpful and friendly.
  • Rooms were on the smaller side compared to others.

“For the price I payed, I could not be happier. A+ service!”

Sep 10, 2009 by Elizabeth from Orangevale,CA
Overall Rating: 10 Overall user rating

  • Fabulous location!
  • Exorbitant cost to park your car there.

“Great hotel, great location, friendly & helpful staff.”

Sep 10, 2009 by Lou from Sacramento,CA
Overall Rating: 10 Overall user rating

  • Extremely convenient location with nice amenities.

“Very professional staff, clean and modern rooms, great value.”

Sep 2, 2009 by Ramon from San Jose,CA
Overall Rating: 10 Overall user rating

  • Everything.
  • Cleanser smell in the room.

“Our stay was excellent. The location was perfect for going to Chinatown, Union Square, Fisherman's Wharf, North Beach and the many night clubs and restaurants in the area. The hospitality was amazing. The building is beautiful and provided a breath taking view of the city from the 36th-floor cocktail lounge. Our room was elegant and cozy.”

Sep 1, 2009 by Linda from Los Angeles,CA
Overall Rating: 9 Overall user rating

  • Great location, restaurant, very friendly staff.
  • $49 parking.

“Bar/restaurant on top floor is a great hangout with fabulous SF view. Very nice rooms/bedding. Extra friendly bellhops.”

Aug 26, 2009 by from San Francisco,CA
Overall Rating: 7 Overall user rating

  • Location.
  • Accessible nightlife and homeless people.

“Good.”

Aug 19, 2009 by Scott from Brick,NJ
Overall Rating: 10 Overall user rating

  • Great location, great staff, great views in restaurant, overall great experience.
  • Was sick when I arrived, so could not enjoy it the first night.

“Very friendly staff and very helpful with reservations.”

Aug 9, 2009 by Karen from Twain Harte,CA
Overall Rating: 9 Overall user rating

  • Good location for access to San Franscisco tourist sites.
  • It was valet parking only and cost $50/day.

“Very clean and well-kept. A newer looking hotel within one block on Union Square and 3 block to Chinatown.”

Aug 7, 2009 by Sid from Venice,FL
Overall user rating

  • Great location and excellent staff. Great value.
  • Valet parking $55 per night.

“Room was excellent. Good view.”

Aug 4, 2009 by Nancy from Wilton,CA
Overall Rating: 10 Overall user rating

  • Very professional, friendly, quick service.

“I was very surprised that for $99 I stayed at a first class hotel. When I come back to San Francisco, I will definitely stay at the Grand Hyatt.”

Jul 23, 2009 by james from San Diego,CA
Overall Rating: 10 Overall user rating

  • friendly staff, clean room
  • housekeeping tried to come in the room twice in the am

“gret hotel, reccomend it to anyone”

Jul 22, 2009 by Melanie from Roseville,CA
Overall Rating: 10 Overall user rating

  • It was very nice.
  • The bar service was slow.

“It had beautiful views from the top floor.”

Jul 17, 2009 by Angela from Sacramento,CA
Overall Rating: 7 Overall user rating

  • The view of San Francisco from the top floor.
  • The room was ugly.

“Location was great but room was small and not very nice.”

Jul 10, 2009 by Jeremy from Carmichael,CA
Overall Rating: 10 Overall user rating

  • Location.
  • Nothing.

“Great stay for the leisure traveler as well as the business traveler. You cannot find a morning helpful staff.”

Jul 7, 2009 by George from Santa Maria,CA
Overall Rating: 9 Overall user rating

  • Excellent location, room, amenities.

“Excellent, happy to get it on priceline.”

Jul 5, 2009 by Melissa from Santa Ana,CA
Overall Rating: 6 Overall user rating

  • Great location- middle of Union Square. Clean room. Good housekeeping.
  • Terrible customer service. Unfriendly check-in staff. Expensive parking.

“Hotel is clean and located in a nice area.
House keeping shows up very early-8am so if you don't want to be disturbed put out the card.”

Jul 5, 2009 by Ron from Sherman Oaks,CA
Overall Rating: 10 Overall user rating

  • The location was great for shopping and the event we went to see. It is also close to the train stations.

“The Grand Hyatt Union Square is located right in the middle of the best shopping and close to terrific restaurants, China Town and transportation. The rooms were comfortable, the beds were inviting and overall everything was clean and quiet. The staff was friendly and helpful. I would definitely stay at this hotel again.”

Jul 3, 2009 by Jay from South Lyon,MI
Overall Rating: 7 Overall user rating

  • Good doorman.
  • No pool!

“Not a family affair type place. Just business.”

Amenities at Grand Hyatt San Francisco, San Francisco

  • 24 Hour Front Desk
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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