Grand Hyatt San Francisco

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User Reviews for Grand Hyatt San Francisco, San Francisco

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Aug 4, 2007 by Tom from Sacramento
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great price; great hotel and wonderful room.
• Valet parking was $47.50 a night.

“The hotel was nice, clean, and gave you a great luxury feeling. There were no restaurants in the lobby but there are plenty of fines dining being one block from union square. The one downside was the valet parking, $47.50 a night.”

2 of 2 people found this review helpful.

Nov 15, 2005 by Debbie from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• No swimming pool.

“Great rooms and fantastic concierge!”

2 of 2 people found this review helpful.

Nov 14, 2005 by Sergio from Van Nuys, CA
Overall Rating: 8
Cleanliness:[3] • Staff:[10] • Location:[10]

• Location, 36th floor bar.
• $41 tax nightly parking.

“Great hotel, except lousy housekeeping. Coffee mugs had lipstick from a prior guest and were never changed after complaints were raised. Ridiculous and predatory parking prices almost half of the nightly rate had the unforeseen effect of making me excercise, as I parked a few blocks away for less than half the price.Also, i was charged for using the minibar, when I only opened it to see what was in it. Sensors inside it are too sensitive, probably on purpose, and go off even when you retrieve the complimentary coffee filters. The hotel is probably counting on some guests never seeing those charges in their bill and getting charged anyway.”

2 of 2 people found this review helpful.

Nov 10, 2005 by Paulus from Fresno, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Room service is absolutely wonderful.
• Rate hiked to $139 per night.

“This is a newly renovated property. Each room has been outfitted with the Sweet Deams bedding package. It really does make a difference. Both room service and Amelia's Resturant offer a variety of well prepared dishes. You can enjoy a relaxing 3 star hotel experience including indoor & outdoor pool, spa, sauna, and minimally equiped workout facility.”

0 of 1 people found this review helpful.

Nov 10, 2005 by Julie from Redding, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[3] • Location:[10]

• The great location, beauty of hotel.
• I left expensive shampoo and face wash in shower . I didn't get it back

“Great location great room awesome spa.”

1 of 1 people found this review helpful.

Nov 10, 2005 by William from Ukiah, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The Pool is great, as is the location.
• 40$ to Park is outrageous.

“Ideal location in the heart of back bay, insulated from the elements. This hotel has all the amenities of a strong hotel.”

Nov 10, 2005 by Dave from Gilbert, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean and comfortable.
• Expensive valet parking at $41/day.

“The Grand Hyatt San Francisco was in a great location near Union Square. The room was very clean and had a very comfortable bed. The hotel staff was very professional and helpful. The only drawback was $41/day for the valet parking. A rental car is not needed, though, unless you plan to tour the surrounding areas as we did. There are car rental agencies nearby that could be utilized instead renting from the airport and having to park at the hotel. Take the BART from the airport to the hotel, and the MUNI to get around town.”

1 of 1 people found this review helpful.

Nov 9, 2005 by Paul from Manhattan Beach, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location.
• $46 per night for parking!

“N/A”

Nov 9, 2005 by Angus from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Room outdated.

“Hotel is in perfect location. Although the rooms could stand an update on decor and finishings the view of Union Square is great. Staff of friendly and helpful.”

Nov 9, 2005 by Jennifer from Salt Lake City, UT
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Great location for shopping and using public transportation.
• Nothing!

“Gorgeous hotel, very friendly staff, perfect location and the restaurant at the top of the hotel is the perfect place to watch a sunset and enjoy a drink.”

Nov 9, 2005 by Mike from Santa Monica, CA
Overall Rating: 7
Cleanliness:[8] • Location:[8]

• Big rooms for San Fran.
• Valet Parking was 41.00 per day.

“The Grand Hyatt is in a great location for San Fran tourists. However the Hotel could use an update in it's linen department.”

Nov 6, 2005 by Dennis from Stockton, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was very clean. The structure itself is very well laid out.
• Support staff didn't spoke broken English, almost rude.

“Curb appeal -- excellent. Services -- except for one incident - excellent Room appointments are beautiful. Access to parking was not good and as explained, parking was $15 more than quoted, at $46.00 for one night -- quite a surprise for the $100 room.”

Nov 5, 2005 by Jack from Westlake, OH
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[6]

• The view.
• No hot water, No internet connections and overpriced food.

“This hotel is far from a 4 star and how they received that rating if far beyond me! It will be along time before I stay there again.”

1 of 2 people found this review helpful.

Oct 30, 2005 by Ray from Bethesda, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Special lobby display of Halloween crafts and artifacts.
• Rooms were on the lower floors.

“Very good location and service. Comfortable and roomy room with great pillows and bed. Nice desk and on departure able to take the hotel town car in lieu of hotel to airport.”

1 of 1 people found this review helpful.

Oct 28, 2005 by George from Merced, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient location with parking directly across the street.
• Everything was fine.

“It is conveniently located in the heart of Union Square close to shopping with many fine restaurants within walking distance. A city owned parking garage is across the street so parking only costs $9 for an overnight stay. The Grand Hyatt offers excellent value.”

2 of 2 people found this review helpful.

Oct 28, 2005 by Stephen from El Dorado Hills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The hotel is beautiful, and the location is excellent.
• Parking was $45 and everything else was really expensive.

“Located in the heart of Union Square, this beautiful hotel offers excellent views and a short walk to China Town, Union Square, and other locations. Hotel price was great, but they get you on all of the extras. Watch out for the parking and restaurant fees. I would recommend parking in the nearby public garage.”

1 of 1 people found this review helpful.

Oct 26, 2005 by Irene from La Porte, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to stores, union square and Chinatown.
• Can't think of anything.

“This was more than we had hoped for. It's location was spectacular, the room was clean and spacious. The staff helpful. The food delicious. We'd definitely stay again.”

1 of 1 people found this review helpful.

Oct 26, 2005 by Dmitriy from Long Beach, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• No parking.

“Downtown hotel in SF without convenient parking is a huge problem. Valet parking for $40 a night doesn't count as a convenient parking.”

1 of 1 people found this review helpful.

Oct 24, 2005 by Patrick from Elk River, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location was great for travel within the city. Bus line and trolley worked out great and was reasonably priced.
• Price of the restaurant breakfast and room service was overpriced.

“Very great place to stay but don't plan on eating at the hotel.”

Oct 17, 2005 by Chuck from Rancho Mirage, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It had a well appointed room with a great view.
• Not the hotel but the guests in the next room, two mothers with two adolescent daughters were loud and way too talkative when coming and going.

“Nice accommodations, great central location to the City.”

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Amenities at Grand Hyatt San Francisco, San Francisco

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services