Westin St. Francis

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User Reviews for Westin St. Francis, San Francisco

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Aug 31, 2009 by Vinod from Atlanta,GA
Overall Rating: 8

• Location
• Very small rooms

“Great hotel for the price I got on priceline. The rooms are extremely small, and I would not pay full price for the room.”

Aug 28, 2009 by Brian from Scottsdale,AZ
Overall Rating: 3

• Location was right at Union Square and close to all the shopping.
• The room was small, tiny windows, extremely dark and smelled like mildew.

“While the hotel is located in an ideal location, right at Union Square with all the shopping and tourist attractions, the rooms are very old and small. Windows were small and faced the alley, so no natural light was let in and the room felt very enclosed. The bathroom was in serious need of a deep cleaning, if not a complete overhaul.”

Aug 18, 2009 by Jan from Thonotosassa,FL
Overall Rating: 10

• Spaciousness and quality of room & furnishings.
• Hotel parking cost $50 - totally unexpected.

“Magnificent old grand hotel, very well maintained, with wonderful, accommodating staff.”

Jul 10, 2009 by John from Palm Beach Gardens,FL
Overall Rating: 10

• Location on Union Square is great, grand historic hotel.

“Top notch service, great location, I will return.”

Jun 15, 2009 by David from Rego Park,NY
Overall Rating: 4

• Location work out for what I needed.
• Given room next to
  ice machine / elevator as 3 rd party reservation.

“Right next to Union Square and on Cable Car line by Market Street.”

Jun 14, 2009 by Katy from Boerne,TX
Overall Rating: 5

• It was right in the middle of union square, which was extremely convenient.
• The prices were. They charged 18 dollars for hot chocolate and 15 dollars for 15 minutes of internet time. Outrageous!

“The front desk staff was friendly, the rest were rude. The prices were outrageous, but the location and the looks of the hotel were great. Overall, it was a great deal can't have everything!”

Jun 11, 2009 by Donna from Modesto,CA
Overall Rating: 9

• Location to theaters.
• Room was a little small.

“Clean, friendly staff, room was small but comfortable.”

Jun 10, 2009 by Yin from New York,NY
Overall Rating: 6

“They gave us a queen bed, but the price for a queen and a double double are exactly the same on Expedia...it's clean but incredibly small.”

Jun 4, 2009 by Pam from Magalia,CA
Overall Rating: 7

• Location.
• Rooms were very small.

“Great location for shopping, dining, going to the ball park, and just enjoying city life.”

May 29, 2009 by Gail from Rye,NY
Overall Rating: 8

• Convenient.
• Room was
  very small but the hotel overall was lovely.

“Lovely hotel but I guess, they give you the smallest room available with no view. This was understandable although our room was really too small for two people.”

May 29, 2009 by Mary from Hayward,CA
Overall Rating: 10

• Great location, beautiful place!

“WOW! I was amazed and I'm not easily amazed. I thought they would stick us in one of the bargain rooms, like a closed next to the elevator but the corner room was
huge and beautiful. I travel a lot but I've never seen such a great room & hotel with such a central location at this price in the US. You could stay at a motel near the highway for
more than what I paid. I was so utterly impressed.”

May 29, 2009 by John from Reno,NV
Overall Rating: 5

• Great location. Nice facilities.
• Every little thing required an excessive added expense.

“Don't park here. There's a forced parking by attendant, a $50/day charge and a forced bellhop.”

May 27, 2009 by Burnette from North Branford,CT
Overall Rating: 10

• The hotel was elegant yet unassuming. The amenities were top notch.
• The room we were given was very small. Even the busboy called it a closet!

“Fantastic location. Beautiful historic hotel with modern amenities including its restaurant and lounge. Friendly accommodating staff.”

May 26, 2009 by Kaye from Grass Valley,CA
Overall Rating: 10

• Great location and view, large room, high quality furnishings.

“This hotel is awesome. It is located in the heart of Union Square, San Francisco, making it accessible to wonderful restaurants, live theatre, shopping, sight-seeing, etc.
We felt very pampered in the hotel environment.”

May 26, 2009 by Norm from Reno,NV
Overall Rating: 4

• Location and the heavenly bed.
• Smallness of room,
  bed and dingy damp room.

“St Francis needs to be seriously updated. The lobby is cold and not very friendly. The piano bar is closed with plywood boards all over.”

May 24, 2009 by Jo Anne from Modesto,CA
Overall Rating: 10

• It was very clean and centrally located.
• I was placed next to a conference room which was noisy from 8
  am to 7 am.

“It's a great place to stay overall, but best if you pay their full price. My room was attractive and clean but didn't have that upscale feel you would expect even from a lower priced room at the St.Francis. The luxuries listed and shown on the hotels web site were not what I experienced.”

May 24, 2009 by Pablo from Washington,DC
Overall Rating: 6

• Location.

“The room was okay, but not a 4 stars hotel. The corridors of the hotel make you feel that you are in an old Hospital. No style, no colors, depressing. My room's door was right next to another room's door and every time my neighbors opened and close the door I felt like they were in my own room. Small well-decorated room, but no closet space at all, I had to keep everything in my suitcase. I'm not picky about hotels, I just wanted to be able to sleep and I couldn't. It was a hospital experience. Big disappointment for a Westin Hotel.”

May 22, 2009 by Jen from Oakland,CA
Overall Rating: 8

• Beautiful blend of historic property and modern details.

“Wonderful mix of historic details and modern touches. The amenities are nice, the staff is helpful, and overall the hotel is lovely. The in house restaurants/bars are great (Oak Room). Also the Michael Mina restaurant and his Clock Bar are amazing and right in the hotel. Great location for a tourist-y visit, but also for business if you want a bustling spot.”

May 22, 2009 by Eileen from Staten Island,NY
Overall Rating: 10

• I was upgraded to a room with a spectacular view for no charge.

“A beautiful old world hotel with superb service and luxurious accommodations. The staff I dealt with, at the front desk and concierge desk, was friendly and helpful. The common areas are lovely and comfortable, and my room was perfect. A magnificent bed and HDTV graced the room. Every detail seemed well thought out, from the thick comfy bathrobe to the double-headed shower. And the view of San Francisco was magnificent.”

May 19, 2009 by Luis from Sacramento,CA
Overall Rating: 7

• Great location, clean rooms, historic significance.
• No free parking for guests, no vending machines, no free ice, way too small rooms.

“Even though this is a 4 star hotel, I would give it a 2.5 to 3. I didn't expect that I would be getting a luxury suite, but I also didn't expect a coat closet. And who charges for ice?”

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Amenities at Westin St. Francis, San Francisco

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Concierge Express Checkout Fitness Center or Spa Free Newspaper Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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