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Westin St. Francis
335 Powell Street,
San Francisco, CA
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Average User Rating: 7.5 Cleanliness:[8.5] • Staff:[8.0] • Location:[9.5] Based on 2163 user ratings |
Jun 9, 2008 by
Roberta from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We thoroughly enjoyed our stay at the Westin. It was a perfect place to stay for what we wanted to do.”
Jun 5, 2008 by
Monika from Musterstadt, DE
Overall Rating: 8
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“Very nice location near Union Square, Macys, Levi's, Market Street with big Shopping Center. Staff is very friendly, only Standard possible, no points for "Star wood Preferred Guests", etc. Had a King Bed, no scenic view, just to the next wall. "Heavenly Bed" was heavenly fantastic! Especially after 11 hours flight, etc. Bathroom could be renovated. But everything was very clean.”
Jun 4, 2008 by
David from San Diego, CA
Cleanliness:[6] •
Staff:[6] •
Location:[7]
“Older hotel, no bar due to renovation. Room was fairly small but fairly recently dressed up and clean. Nothing to write home about overall and everything is extremely costly.”
May 31, 2008 by
Conrad from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Gorgeous hotel, excellent location, top-notch amenities, and very friendly staff, all contributed to an unforgettable stay in San Francisco for my wife and I.”
May 30, 2008 by
James from Glenview, IL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“The hotel was great. Free upgrade, great rooms, clean, your typical Westin. The only complaint I have is that the breakfast was not very good a not worth the $25 price.”
May 29, 2008 by
Kathy from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] •
Staff:[6] •
Location:[10]
“The best thing about the Westin St. Francis is that it is centrally located and sports many great views of the city. However, it's very noisy and some of the staff I've encountered is quite rude!”
May 28, 2008 by
Eric from Kodiak, AK
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Overall great location and cleanliness of hotel. Parking for guests should be less and free wireless internet throughout the hotel would be nice instead of a newspaper every morning. Although we stayed at a four star hotel, our room was not on the same level as the other rooms.”
May 28, 2008 by
Fred from Kent City, MI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I would strongly recommend this hotel for your trip to San Francisco. A very classy place to stay. The location is great to get to anywhere in the city. The staff was very pleasant and very helpful. We didn't eat at the restaurants in the hotel due to the high cost, especially compared to other places in the city.”
May 28, 2008 by
Valentina from Redwood City, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The location right on Union Square was excellent. We would go shopping, drop our bags back in our room and then head out again. Close to great bars and restaurants, too. At first my standard room was in the old part of the hotel which felt at little too "The Shining" for my taste. Maybe the suites over there are nicer, but it was really small and rundown. I asked for a newer room and they upgraded me to the new tower -- totally worth it! Beautiful normal modern hotel room, comfy beds, great bathroom. Staff was friendly, lobby bar was ok, and the room service breakfast was outstanding -- really tasty food!”
May 27, 2008 by
Dan from Phoenix, AZ
Overall Rating: 6
Cleanliness:[5] •
Staff:[8] •
Location:[9]
“Small room & bathroom, musty odor, AC didn't work well.”
May 26, 2008 by
Oliver from Munich, AL
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“We have enjoyed our stay in this hotel.”
May 25, 2008 by
Wendy from Whitby, ON CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[6] •
Location:[9]
“Great location.”
May 24, 2008 by
Keith from Citrus Heights, CA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Good hotel in great location. Room was small but clean. Would stay again but parking is very expensive.”
May 24, 2008 by
Christian from Deerfield Beach, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Overall, this hotel was great. The location is second to none. Union square is the perfect center to most of San Francisco. As you walk up, the hotel is unrecognizable. The lobby is spacious and well decorated. The staff is excellent. My girlfriend and I got to the hotel at 9 a.m. after an early plane flight, expecting to drop off our bags and walk around the city until the 3:00 p.m. check-in time. Even though the hotel was moderately busy, the staff checked us in at 9 a.m.! He also gave us free Starbucks, a free upgrade, and a discount at one of the hotel restaurants. Wow! The room itself was different for a Westin, I could tell that it had not been renovated in some time. There were one or two small cracks on the wall behind the door, but besides for that, it was fine. The bathroom was very spacious and with any Westin bed, it was very comfortable. I enjoyed the new LCD TV as well. All in all, we had a great stay.”
May 23, 2008 by
Toni from Davis, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Excellent location- right on Union Square! Our room was gorgeous and huge- easily twice the size of other hotel rooms. And Michael Mina Restaurant was amazing!”
May 23, 2008 by
Robin from Palo Alto, CA
Overall Rating: 7
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Great location, try to get room in the tower section of the hotel vs. the older building. Hotel bar closes at 11:30 PM.”
May 22, 2008 by
Elizabeth from Sacramento, CA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“This hotel has an older original section and new section. I stayed in the older section, which I didnt feel was 4 stars. It was nice, but old. Overall, I enjoyed my experience at the St. Francis, perfect for this 10th anniversary trip.”
May 21, 2008 by
Susan from Merced, CA
Overall Rating: 9
Cleanliness:[10] •
Staff:[5] •
Location:[10]
“I was somewhat uncomfortable with the lack of courtesy from a couple of the staff. For the most part I enjoyed the location. The quick to go food counter left a lot to be desired.”
May 21, 2008 by
Eric from Dallas, TX
Overall Rating: 3
Cleanliness:[2] •
Staff:[10] •
Location:[8]
“There is no way this hotel is rated 4-star, per my room/experience. The air conditioning did not work; it was so hot we couldn't sleep. The carpeting was so worn that it was literally bubbling off the floor underneath as you walked.”
May 21, 2008 by
Dena from Sandy, UT
Overall Rating: 7
Cleanliness:[7] •
Staff:[10] •
Location:[10]
“Location was great; the staff was very friendly, beautiful entry/waiting area. The room was extremely small, and the walls were paper thin so you could hear everything. Elevators, security, people in other rooms.”
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