Kensington Park Hotel

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User Reviews for Kensington Park Hotel, San Francisco

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Nov 23, 2009 by Kim from Toronto,Canada
Overall Rating: 8

• Rooms were clean, and the staff helpful. Very convenient to San Fran shopping.
• Rooms were very small, and the fact that there was no restaurant made breakfast inconvenient.

“The hotel has good personality, and the rooms were charming. But some rooms were very small. there were no amenities, like a restaurant or bar, which made it more of a place to sleep not hang out.”

Sep 8, 2008 by Amanda from Portland, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• The location was nice, and the room was ok. The free coffee in the morning was good.
• The service was sub-par, and the staff not very knowledgeable or helpful.

“The hotel itself was fairly nice - although very old. The non-draining tub and sink were my biggest gripes with the facility itself. Getting help for transportation needs and restaurant suggestions was like pulling teeth. We also asked for a bottle opener and it never arrived to our room after they said they'd bring it. Little things like that were very disappointing. Overall, it was ok, but not great.”

Aug 22, 2008 by Bert from Omaha, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Outstanding location, very nice room.
• Bath fixtures are a little dated, but they are nice.

“If you want a nice boutique hotel in the heart of San Francisco shopping, Kensington Park is an ideal place to stay. The room was very nice and the bed was outstanding. The staff was polite and helpful and the historic tile, woodwork and wall painting is eye-catching.”

Aug 5, 2008 by John from Coronado, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great service, helpful with our problems.
• Overbooked, but made every effort to help.

“We would be happy to stay at this hotel again. The price was very good. Thanks.”

Jul 30, 2008 by Janell from Denver, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds were very comfortable.
• Without easy access to a restaurant, there was not option for room service.

“The hotel staff was very friendly and helpful. Perfect location in Union Square. The rooms were inviting and comfortable. My suggestion is: since there is a restaurant next door, the hotel should provide a menu and information about the availability of take out or delivery for a late night meal from the restaurant.”

Jul 30, 2008 by Kj from Truckee, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• The decor was beautiful.
• It was amenity-lean. Very few TV channels, no shower cap, no robes.

“This is a beautiful hotel, but doesn't compare with Kimpton or Joie de Vivre hotels. When I arrived I was told I would be staying at a sister property. I dug my heals in the sand and said no, and a room was found. Very few TV channels are offered. There is no restaurant associated, so I used waiters on wheels for dinner. There was no shower cap, robe, or extra bar of soap in the shower.”

Jul 25, 2008 by Kris from Camarillo, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great bed, nice linens.
• No restaurant.

“This hotel is very conveniently located close to Union Square. It is a few blocks from Chinatown and close to a Muni station ticket kiosk. There are good restaurants and shopping within walking distance and since it's so close to Market Street, you can get anywhere using public transportation. We had a wonderful romantic getaway and would stay there again in a Heartbeat.”

Jul 12, 2008 by Bette from Camarillo, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, efficient & friendly staffs. Nice bedding, great bath product and nice flat screen TV.
• Nothing came in mind, room maybe a little small with kids.

“This hotel far exceeds my expectation. Our group of multi generation of 6 ages range from 6 years old to 79 year olds, so it is kind of risky, we didn't had adjoining room but was closed enough. Because of the great location, no one complains when we walk to Chinatown or Union square for dinner. Lots of things to do just steps away from hotel. Friendly staffs, great location, we have trouble with some loud guests across from us, the staff took care of it, they moved the guest right next to them in a different room. The noisy guests quiet down right away. So I appreciate how swift the staffs took care of business. This hotel is probably not suitable for toddlers or babies as the space is quiet small. Another thing is parking cost was around $40 and it takes 20 min for them to bring it back. You don't need the car in the city, but it is a pain if you have to get something out of your car. So take everything you need before you hand over the car keys. My sister left one of bag behind in the hotel, I left housekeeping a message, the next morning I got a call and they have my bag, since my daughter lives blocks away, she just picked it up for us. I guess we have to go back. I highly recommend this hotel for first timer to SF.”

Apr 14, 2008 by Ellen from Foxboro, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location.
• No fitness facility; no restaurant; a lot of street noise.

“Kensington Park is in a great location central to everything we wanted to see & do in San Francisco. The room was a good size with a good size bathroom and a flat screen TV. The hotel had a couple of draw backs: 1. No fitness facility. We had to walk a few blocks to their sister hotel to work out. 2. No restaurant. 3. A lot of street noise.”

Mar 17, 2008 by Melodie from Buckeye, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Unique.
• Electricity went off and on for two nights.

“Very unique with old style appeal. Staff is very friendly and helpful.”

Jan 15, 2008 by Jan from Colden, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff service, location, afternoon tea.
• No continental breakfast.

“It was a great place to stay - on Post near Powell and in walking distance from the Powell BART Station (1/2 hr ride on the BART from SFO). They served tea and sherry in the lobby every evening and coffee and tea upstairs each morning. The room and bathroom were very clean and comfortable. The staff was very courteous and helpful. They even offered to lend us umbrellas if we needed them.”

Jan 4, 2008 by Rich from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Wonderful location.
• Ice machine on our floor was not working and it was difficult to find the ice machine two floors up from us.

“Nice place but not fantastic. For the money we paid, it should have been better.”

Jan 1, 2008 by Kate from Mission Viejo, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[10]

• The decoration was modern and pretty.
• The bathroom/shower was old and disgusting.

“The location was great; very convenient and not too noisy for being in the middle of Union Square. The front desk personnel were incompetent at their job. We called the day before to request double beds, we were told not to worry about it, that there was plenty of rooms available, but when we arrived we were told there was only king beds available. We asked for directions and the night attendant printed out an address, phone number and a description of the restaurants, not directions! The day manager was not helpful at all when we had a special request regarding getting help with our luggage at 5:30 am the next morning.”

Dec 20, 2007 by George from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very good location.
• Some hidden costs.

“The hotel has a personality of its own. It was very centrally located to much attraction in union square. I would suggest this hotel ton anyone!”

Dec 19, 2007 by Brian from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• Parking.

“The hotel was very nice for the price. The location is great being only a 1/2 block from union square. I would definitely stay there again.”

Jan 2, 2006 by Cristina from Cypress, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The location was excellent, and the rooms were decent.
• The bed was not very comfortable and there was no room service.

“Very decent, 4 star hotel with friendly staff and an excellent location.”

1 of 1 people found this review helpful.

Nov 19, 2005 by Joel from Framingham, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Nice and clean and excellent location.
• No air conditioner and lots of noise from the street.

“Nice hotel in a excellent location, clean rooms, but a huge downside is the lack of A/C. I will stay there again only if they install A/C , otherwise there are probably other hotels in the same location with better services.”

Nov 11, 2005 by Ari from Santa Rosa, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Very loud/old windows allow sound. Ran out of coffee at 8 am.

“Nice location and good ambience but windows are so old that it sounds like they're open. We heard all the garbage bin activity throughout the night. And then they ran out of coffee so early.”

1 of 1 people found this review helpful.

Oct 18, 2005 by Eric from Auburn, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[8]

• We liked the decor and the location.
• No fan in bath. No air conditioner. Very warm.

“We liked the location of the hotel. The decorations were very nice. We had comfy bed linens and a nice large bath. However it was quite warm when we were visiting so our room was hot and stuffy. The staff offered an electric fan and the window did open a little which helped and kept us from having to leave to stay elsewhere. We also wished there had been a fan in the bathroom. It was too warm and muggy in our room after showering. We did enjoy the bathing products that were available, nice aroma. I don't think we can recommend the hotel as the lack of air conditioner and bath vents makes for being too uncomfortable.”

1 of 1 people found this review helpful.

Aug 28, 2005 by Sarah from Etna, NH
Overall Rating: 3
Cleanliness:[8] • Staff:[9] • Location:[9]

• friendly staff
• had to keep curtains drawn because view was directly into another building

“If you end up on the ninth floor or above, this hotel probably improves a lot. It was clean, the staff was very friendly and helpful, the location is good, but I wouldn't call this a three-star boutique hotel. There is no room service and my 6th-floor room had a view directly into a neighboring building, so I lived in darkness.”

1 of 1 people found this review helpful.

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