Sheraton Fisherman's Wharf [San Francisco, CA]- Hotel Reviews - MyTravelGuide.com


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Sheraton Fisherman's Wharf 3-star

2500 Mason Street, San Francisco, CA

Sheraton Fisherman's Wharf is the premier lodging choice at San Francisco's most popular destination .[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 7.0 [rate it]
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User Reviews for Sheraton Fisherman's Wharf, San Francisco

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.5]
Based on 1778 user ratings

Nov 17, 2009 by John from New Braunfels,TX
Overall Rating: 8 Overall user rating

  • Location, friendly and helpful staff were the key.
  • Bathroom was cramped and too small.

“Colorful, bright and clean rooms. Comfortable beds, no views and bathroom was too small and cramped.”

Oct 9, 2009 by Ray from Steambaot,CO
Overall Rating: 9 Overall user rating

  • good location.

“The room was nice but on a very noisy corner. I have a feeling that all of the rooms that are on pricline have a bad location as nobody would want to stay in these rooms. Was up most of the night due to street noise.”

Oct 4, 2009 by Debbie from Fairfax,VA
Overall Rating: 8 Overall user rating

  • Location. Comfortable bed.
  • Parking

“Comfortable, good location, Concierge helpful. Better parking across the street. Grocery store across the street.”

Sep 29, 2009 by Brad from Rochester Hills,MI
Overall Rating: 10 Overall user rating

  • It was very clean and the location was GREAT.
  • There was nothing negative.

“The hotel was clean, and the rooms were very comfortable. If you want to stay at Fisherman's Wharf this is the place to be. It was far enough away to not hear the noise, but close enough that the walk to and from was short.”

Sep 21, 2009 by Mike from Staten Island,NY
Overall Rating: 8 Overall user rating

  • Locations was great. The outside sitting area was nice.
  • Expensive Food/Drinks in the bar area.

“The hotel exceeded my expectations. I thought it was going to be too trendy, but it was very nice and subtle. It is very close to the Wharf and close to the F train. It's a great spot if you're looking to see some major areas of San Fransisco.”

Sep 14, 2009 by Elizabeth from San Dimas,CA
Overall Rating: 9 Overall user rating

  • Great location and
    rooms were of good size.

“Overall a good experience.”

Sep 10, 2009 by Y from Honolulu,HI
Overall Rating: 7 Overall user rating

  • Convenient location. Close to Fisherman's Wharf and other retail stores we wanted to go.
  • Hair dryer was $50 to use!

“Overall, the hotel was okay. Clean room, comfortable bed. Bathroom is little small. No bath robes, but they had a recycle bin in the room.”

Aug 25, 2009 by Kevin from Levittown,NY
Overall Rating: 9 Overall user rating

  • The location was perfect. We were a block away from the wharf.
  • The prices in the hotel were crazy.

“The hotel was conveniently located a block from fisherman's wharf which was great. The only issue we had was the price of items in the hotel. The hotel charged $4.44 for a cup of coffee and $4 for a bottle of coke. The food prices were high also so we walked around the corner and found a lot of good things.”

Aug 24, 2009 by Patti from Tucson,AZ
Overall Rating: 8 Overall user rating

  • Location.
  • No in room WiFi.

“Older property remodeled in a playful theme.”

Aug 24, 2009 by Michi from San Jose,CA
Overall Rating: 7 Overall user rating

  • The room was large and clean. The staff was friendly and responsive.
  • The parking fee was hefty. I did not like paying for a fridge.

“Excellent location and clean hotel. The staff was friendly and helpful. The only downside was the outrageous parking fee.”

Aug 22, 2009 by Kathy Clark from Antioch,CA
Overall Rating: 1 Overall user rating

  • Great location. Hotel is nice, but we were treated horribly. The mgr would not respond to my call regarding my complaints. I gave him all the details
  • Room was a "spare room" that I assume is used for emergencies or staff and was located on bottom floor with public sidewalk next to our window

“I was appauled at the room's size and location on same level with the front desk and right next to the very busy public sidewalk just outside my window. I did not get any sleep due to the noise.My husband's leg would actually touch the heater every time he got out of bed because the room was so small. The mgr would not respond to my complaint, which really shocked me.”

Aug 21, 2009 by Minh from Montreal,Canada
Overall Rating: 10 Overall user rating

  • Very close to main attraction: Fisherman's Wharf and walkable distance to other attractions.
  • The parking fee is
    too high.

“Excellent location and room is clean.”

Aug 18, 2009 by Debbie from Santee,CA
Overall Rating: 10 Overall user rating

  • Location, the hotel staff was very helpful.
  • The bathroom was a bit small, but it was really not that much of an issue.

“The location for all of the attractions on the Wharf could not have been any better. The colorful room decor was very upbeat and I love the outdoor fire pits. It was overall a great hotel and I would stay there again. The staff was very helpful with any questions I had and I loved the fact that all the staff went out to their way to say hi with a welcoming smile.”

Aug 10, 2009 by Robin from Liberty Township,OH
Overall Rating: 8 Overall user rating

  • Location is perfect.
  • Rooms are small. Bathroom area is especially small.

“Rooms seem very small. We had 2 adults and 2 children staying in the room and we felt crowded. The sink/bathroom area was especially small. There is no room on the sink to put stuff on and no bar to hang hand towels. Other than size of the room, everything else was fine. Hotel was clean and room was clean.”

Jul 22, 2009 by Nan from Chippewa Falls,WI
Overall Rating: 8 Overall user rating

  • Clean and plenty of space, good bed and pillows.
  • We could hear people talking in other rooms.

“The hotel was very convenient to anything you would want to do near the Wharf. Room prices are reasonable in comparison to same or lower rated star hotels. Parking is an added expense. The room was large and very clean. The walls however are not sound proof as we could hear voices in the next room and above. We were fortunate to have quiet neighbors. During a business week it may be noisy, especially to sleep in. It seems unusual for a Sheraton but we stayed at a 2 Star hotel the prior year. The room size and cleanliness would keep us coming back to the Sheraton.”

Jul 19, 2009 by Jamie from Willows,CA
Overall Rating: 9 Overall user rating

  • The location was wonderful. The personnel were very helpful.
  • It did not have an early morning coffee bar other than room service.

“Our stay was great. We had visitors with us from Ireland who were very happy with the accommodations.”

Jul 19, 2009 by Dawn from White Rock,Canada
Overall Rating: 8 Overall user rating

“I lost my wallet in S.F. - staff was helpful in allowing me to deal with the aftermath by using their phone - providing info, etc.Staff also recommended alternative parking arrangements - very helpfulRecently renovated rooms/lobby - very cheerful/modern.”

Jul 17, 2009 by Cheryl from Greeley,CO
Overall Rating: 7 Overall user rating

  • Friendly, polite and always asking if they can help
  • Fact that on Wed 7/16 we asked if we were ok with a shower only room Said yes but it was handicap and not appropriate/handy for us

“Sheraton San Francisco, CA on Fisherman's Wharf was great except on 7/16 for which we had a reservation but placed in inadequate room and not told it was handicapped with no sink room except pedestal sink and shower with slippery floors as handicapped would have been in w/c”

Jul 17, 2009 by Jessica from Stafford,TX
Overall user rating

  • Clean and newly furnished.
  • The hotel is older though they have updated the furnishings and decor.

“The hotel was right in the middle of everything, though we did have a tough time finding a breakfast spot one morning. Fisherman's Wharf is right around the corner and, if you are a walker, you can walk just about anywhere within the city from here. The hotel is older though the decor and inside have been updated.”

Jul 8, 2009 by Chenda from Keizer,OR
Overall Rating: 10 Overall user rating

  • The location is very convenient and within walking distance to restaurants and other attractions.
  • I wish the outdoor pool was more warm.

“The hotel staff were friendly. Our room was clean and bright. This is our second trip staying at this hotel and we liked it every time. This time was even better because we got to stay on the first level which had a patio outside. Our kids really enjoyed eating on the patio viewing the outdoor pool.”

Amenities at Sheraton Fisherman's Wharf, San Francisco

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
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