Hilton San Francisco Fisherman's Wharf

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User Reviews for Hilton San Francisco Fisherman's Wharf, San Francisco

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Jun 27, 2009 by Steve from Grass Valley,CA
Overall Rating: 2

• Nothing.
• The staff was rude, and did absolutely nothing to make our stay better.

“We drove in my van, which was too tall for their garage, so we were immediately told by Valet parking, that we should go somewhere else, like the Holiday Inn, where we could park. I told them that I am sure the front desk should be able to sort something out, and they suggested we stay at the Holiday Inn also! If I had not already booked my room through Priceline, then I would have shifted hotels. This hotel,(dirty and noisy) the staff, everything, were the worst I have had in quite a while, and certainly did not match up to any Hilton. Pathetic!”

May 18, 2009 by Hollywood from Chandler,AZ
Overall Rating: 10

• Especially liked the hotel front desk staff, porters and front door staff, excellent folks.
• Not very sound proof, and the ceilings were quite thin, noisy stampers upstairs.

“The hotel was well situated in the Wharf for business and leisure activities, I enjoyed the morning walks all around,
very nice place, thank you.”

May 1, 2009 by Omar from Kalamazoo,MI
Overall Rating: 3

• Loud, first room went to was smoking.

“This hotel is loud, you can easily hear other guest conversations and activity above, next to and below you which was annoying. Street noise also present all night. Stay away.”

Mar 11, 2009 by Lee from Niagara Falls,NY
Overall Rating: 8

• Location was great, nice hotel.
• They charged $36 a day for parking!!!

“The hotel was very nice and in a great location. It was comfortable and convenient.”

Feb 18, 2009 by Robert from Sacramento,CA
Overall Rating: 7

• The hotel was within easy walking distance for just about everything. Hotel parking rate was good, too.
• Sounds from neighbors and foot traffic in corridor distracting from the overall comfort of the room.

“We were not disappointed. The location was easy to reach from the freeway - albeit a short drive through the city, signs guided us the whole way. We walked to North Beach, Union Square, and then dinner at Scoma's on the Wharf.”

Feb 13, 2009 by Melissa from Broussard,LA
Overall Rating: 5

• Location.
• Our room was by the smoking outdoor area.

“The location was great. Parking was very expensive.”

Jan 28, 2009 by Alan from Louisville,CO
Overall Rating: 4

• Location.
• $40+ per night parking, no WiFi, expensive internet.

“Decent location but don't use hotel's expensive $40+ per night parking. Cheaper garages nearby. Even better, take BART in from airport and if need car pick up from rent-a-car which are close.”

Dec 18, 2008 by Rich from Tahoe Vista,CA
Overall Rating: 9

• Location, friendly staff, the most comfortable bed!
• The parking charge from the hotel was ridiculous.

“The hotel was great as was expected, however paying $35 a night for parking is out of line.”

Oct 12, 2008 by augie
Overall Rating: 8

• Changed my room when
  I requested.
• Expensive parking.

“Ok.”

Oct 8, 2008 by Pat
Overall Rating: 9

• Very close to our destination - SF Fisherman's Pier.
• Room was
  ok but not great - hotel was very good.

“Excellent location - close to SF Fisherman's Pier, Ghiradelli Chocolates and much more. The staff was excellent in providing directions, and ideas for walking or near-by destinations.”

Sep 14, 2008 by George from Fort Worth, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location.
• No complimentary breakfast available.

“Overall, our experience at the Hilton was exceptional.”

Sep 13, 2008 by Naomi from Santa Rosa, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location.
• Room service.

“Room service was bad. Late delivery. Food cold and not all food delivered and had to call to ask about remaining of food.”

Sep 10, 2008 by Kent from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location, great room at a great price.
• Expensive parking for guests.

“This a is a very nice hotel in an outstanding location. Very nice rooms and attractive lobby only three blocks from the world famous Fisherman's Wharf. Safe location. Daytime Concierge was excellent in knowledge of town and restaurants directions etc. Hotel manager was very nice and fair.”

Sep 3, 2008 by Sylvia
Overall Rating: 8

• Convenient location to nearby attractions and transportation.

“This hotel is good for leisure travelers. It is really close to everything.”

Sep 1, 2008 by Sue from Weatherby Lake, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• No pool.

“Couldn't ask a question without going to the concierge, and then felt obligated to leave tip every time.”

Aug 31, 2008 by Janet from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location.
• For a 3 star hotel, it just barely passed.

“Good location, quiet. Beds were comfortable.”

Aug 30, 2008 by Herb from Sherman Oaks, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Nothing.

“Good location, generally friendly staff.”

Aug 29, 2008 by Joe from Missoula, MT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Location.
• Pay for internet access in room.

“It's okay if you aren't on business.”

Aug 29, 2008 by James from Boulder City, NV
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Walking distance to Fisherman's Warf.
• This hotel charges for guest parking.

“This hotel is an excellent example of Hilton high quality. However, charging guests over $40.00 per day to self-park their car is not realistic. Parking for guests should be complimentary as should their continental breakfast, which they charge over $20.00 per guest for. I would suggest that guests who fly into San Francisco not rent a vehicle and take Bart to the hotel instead. Also, don't eat at the hotel, walk a block west and eat at Denny's for 1/3 the cost for the same meal.”

Aug 28, 2008 by Terra from Eugene, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[3] • Location:[10]

• Location, comfortable and clean rooms.
• The staff member that checked us into the hotel was not friendly and borderline rude but the rest of the stay was great.

“There is a $36 per night parking charge.”

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Amenities at Hilton San Francisco Fisherman's Wharf, San Francisco

Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities

Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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