Doubletree Hotel and Exec. Meeting Center-Berkeley Marina

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User Reviews for Doubletree Hotel and Exec. Meeting Center-Berkeley Marina, Berkeley

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Oct 15, 2009 by Rebecca from Simi Valley,CA
Overall Rating: 8

• Heated pool, clean room, no charge for crib.
• Front office was not aware that they had cribs, and charge for Microwave use.

“Like this hotel not fancy but good value. Great location, view, free and plentiful parking.”

Oct 11, 2009 by Marjory from Barrington,IL
Overall Rating: 9

• Nice location with a view of San Francisco and scenic walking paths near a park.
• No complaints.

“Although somewhat off the beaten path, it has the advantage of being like a resort, next to the marina with nice views and a friendly staff.”

Oct 4, 2009 by Stuart from Anaheim,CA
Overall Rating: 3

• The room furnishings were excellent and the location was very nice (marina).
• Understaffed, long waits and a poor hallway carpeting.

“I stayed at this hotel in connection with a business conference. I was initially assigned a room in the worst possible location (ie, ice machine, coke machine and self service laundry). I was told on the second day that I had to move to another room due to some unknown maintenance issue. Due to lack of staff, I had to help a young staff girl with a broken foot move my luggage and was told no luggage cart was available. Gift shop is quite limited with unpredictable hours.”

Jul 31, 2009 by Tricia from Emeryville,CA
Overall Rating: 9

• Staff was friendly, near the water, great food.
• Far from main local area/downtown.

“I have never been to a hotel with nicer staff. From check-in to check-out, everyone was as pleasant as can be. Room service was fast and service was perfect. Soda machines here take credit cards and don't cost an arm and a leg. The room was big, fantastic TV and bathroom toiletries.”

Jul 11, 2009 by John from Ingleside,IL
Overall Rating: 10

• The location, the terrifically helpful staff, the cleanliness, the restaurant, the pool and hot tub all great.

“The entire experience from reception to shuttle to the Amtrak station was more than exceptional and totally comfortable. It was perfect for relaxing and unwinding after a long working week. The peaceful marina atmosphere was perfect for needing to think, review, and refresh after a hectic previous rush-rush week of competition and politics. The helpful staff was efficient and congenial. It felt like they really appreciated our being there. Well done Doubletree!”

May 22, 2009 by Don from Garrison,ND
Overall Rating: 8

• It's a fine location, adjacent to Marina on bay. Spacious, attractive.
• We were put in a handicapped room, a little restricted room.

“It's a fine facility - although we weren't placed in the best of rooms. Good for handicapped folks - we're not so (although both 80).”

Apr 27, 2009 by Sue from Los Angeles,CA
Overall Rating: 8

• Free parking, proximity to water, and pleasant staff.
• Must have a vehicle, not on main road, not close to shops.

“A good place to stay if you have a vehicle. It is a bit of the beaten path so you cannot walk to shops nor catch local transportation. Also it is a long walk with luggage from parking spaces to rooms. There is no luggage assistance or carts that I could discern. The restaurant while having a great view of San Francisco Bay has a dreadful menu and terrible food. It is understaffed and service matches the quality of the food served. Strangely enough room service meals were slightly better. As a female traveler I was a bit nervous driving in at night as the location seems isolated and the parking lot not well lit. On the upside if you have kids with you or are into jogging it is adjacent to jogging trails and waterfront parks. The beds were extremely comfortable and the ladies that cleaned were friendly and efficient.”

Apr 6, 2009 by Arthur from Los Angeles,CA
Overall Rating: 9

• Staff was friendly. Hotel was clean. Rooms were quiet.
• Snack shop closed early.

“Clean rooms, friendly staff, large, adequate parking area. Rooms facing inland are noisier than those facing the bay and less scenic. There are railroad whistles all night long. If you are so inclined there is a nature trail and scenic trail along the bay and a nature center as well. Have to drive to get to off-site dining. Food at restaurant is expensive and fair in quality. All-in-all, a pleasant place to stay. You really need a car to make best use of this hotel.”

Sep 3, 2008 by Mei from San Pedro, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and friendly staff.
• No paper work when you checked out. Even though there was no additional charges, I would expect to get a receipt.

“Hotel was in a very nice location by the Marina. The room was clean and had a lot of room. The staff at the counter was friendly as well. We did not eat at the restaurant because the price was kind of high.”

Sep 2, 2008 by Dean from Madera, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• The room was clean and the parking was excellent.
• The TV did not work, the tub faucet dripped, and the escutcheons were coming off the handicap bar.

“The hotel was a little tricky to find, but with a GPS system I drove right to it. The room was clean and the parking was excellent. However, when I asked for a map of the area they did not have one. Also, the wait to check it was long at the front desk. I also thought $5.25 for a bottle of beer (Coors light) was a little steep, I can buy the whole 6-pak for that.”

Aug 31, 2008 by Cindy from Beaverton, OR
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[7]

• Cozy bed.
• Very unkind staffs. Even shampoo was run out and the shuttle to Bart didn't run on time.

“Different Doubletree Hotel from others! Very unfriendly staffs. No cookies at check-in. No essential supplies. Housekeeper said they ran out of shampoo and conditioner. We had to wait shuttle to Bart Station for half an hour but, staff told us bluntly that it's courtesy!”

Aug 23, 2008 by Mimi from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Rooms were updated and comfy. Nice location on marina.
• One staff member seemed dishonest about an minor incident. Others were awesome.

“The staff was overall very friendly and helpful. The rooms were updated, nice and attractive, with very comfortable beds and pillows. We had a westward view out onto the marina - lots of docked boats, sunshine and SF in the distance across the bay. We could hear seagulls and occasionally we could get caught up listening to the soft marina chime (which sounds like an elevator dinging down the hall every 12 seconds), but most times we tuned it out. The pool is heated and clean and enclosed in a large glass room. The hot tub is large and pleasant. A short and pretty walk along the Marina takes you to a couple of fancy restaurants. Just back on the mainland (off the marina) is the very upscale 4th street shopping center (maybe 1/2 mile away), where the street is lined with local and national boutiques. We found a great toy store next to Peet's Coffee. UC Berkeley is about 2 miles or less directly inland from the marina, and it's easy to drive down to Oakland. We didn't go into SF this time, but we heard it's easy to take the hotel shuttle to the Bart station and then hop on transit. The hotel was quite pleasant and seemed a bit better than a 2.5 star. We had a personal matter that left us with an uneasy feeling about one particular employee, but it was a very isolated incident. Otherwise we were quite happy with this hotel.”

Aug 23, 2008 by Diane from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• Redone rooms, comfortable beds, clean and friendly upon arrival.
• Did not get complete maid service. had to ask for trash emptied, towels etc.

“Very comfortable beds and has recently been updated.”

Aug 19, 2008 by Connie from Santa Clara, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Check in and out were efficient. Room was clean and bed was comfy.
• We hoped for a room with a view, other than the parking lot, but it was all booked.

“It's a nice location and the pool seems to be a hit with the kids. It's pretty quiet too for more mature adults.”

Aug 16, 2008 by Rob from Olympia, WA
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[6]

• Room was clean and tidy.
• Room was too far from the lobby and parking lot.

“Could have stayed at the Super 8 with more comfort.”

Aug 11, 2008 by Susan from Oroville, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Very comfortable bed.
• Charges for using the internet.

“Pleasant hotel on the water. I was disappointed that they have a charge for using the internet, but the bed was very comfortable.”

Aug 11, 2008 by Jane H. from Minot, ND
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Close proximity to Berkeley, free shuttle to the Bart, free parking in safe area.
• We waited over an hour for free shuttle pick-up from the Bart. Poor communication with front desk wait time.

“The shuttle pick-up was delayed both days we used it and the front desk staff was not helpful in relaying info from the driver to those waiting. Room only had two towels for a two-bed room. The staff did bring more when requested.”

Aug 7, 2008 by Warren from Chowchilla, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[7]

• The bed was very comfortable.
• I did not receive a news paper like everyone else.

“Then when I walked out of the room to get coffee the next morning I was shocked to see that I was the only room without a paper at the door. A little disappointed.”

Aug 6, 2008 by Richard from Antioch, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The service and staff was kind. The location was at a beautiful marina.
• Parking fills up quickly hard to find spot.

“Located in the marina at Berkeley, this hotel is perfect for a getaway from the hustle and bustle. Just a short hop Oakland and San Francisco this gives quiet and comfort to any traveler. Would come here again for getaway.”

Jul 29, 2008 by Vanessa from Los Osos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very clean and pleasantly decorated. The bed was so comfortable.
• We do not have any negative comments.

“What a beautiful hotel. Our room was very comfortable and we slept as well as we do at home. The staff was friendly and helpful and we have already started telling our friends about it. We will definitely stay there again.”

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