Renaissance Lodge at Sonoma

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User Reviews for Renaissance Lodge at Sonoma, Sonoma

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May 13, 2009 by Susan from Fort Bragg,CA
Overall Rating: 10

• We were able to check in early.
• There was wedding and parking was a challenge.

“Very friendly and helpful staff. Beautiful location.”

May 13, 2009 by Paul from La Canada,CA
Overall Rating: 10

• Beautiful hotel, beautiful location, beautiful room.

“Great spot near downtown Sonoma. Room was immaculate. Great workout facility, great staff, great overall experience. We couldn't be more pleased.”

Mar 19, 2009 by Wendy from Mountain View,CA
Overall Rating: 8

• Nice rooms.
• Prices for services.

“Nice hotel, associated spa.”

Jan 5, 2009 by Marcos from Plainfield,IL
Overall Rating: 10

• Excellent location near Sonoma wineries. Great facilities and charm.

“Beautiful lobby, facilities and rooms. Very clean. Oriented to please customers.”

Nov 11, 2008 by Evonne from Houston,TX
Overall Rating: 10

• Cottage and overall ambiance.
• No free internet.

“The lodge was very attractive and conveniently located. There are not many nice hotels in the area. The staff was extremely nice and helpful. There was a free wine tasting every night in the lobby. Great hotel.”

Oct 21, 2008 by Casey
Overall Rating: 7

• The landscaping and ambiance.

“The hotel itself was great.”

Sep 30, 2008 by Kim
Overall Rating: 8

• Great fitness room, nice to have outside patio.
• Front desk staff asked me to take my dishes to the restaurant.

“While this hotel would like to consider itself a premier destination, it appears to be experiencing a transitional stage. Perhaps not understanding the needs and expectations of a well-traveled customer. The hotel manages to get it right in some areas (Fitness and Spa areas) while just not providing the courteous staff one has come to expect at this level of establishment.”

Sep 10, 2008 by Jill
Overall Rating: 10

• I loved the spacious room and especially the bathroom! The combo shower tub was big and had the rounded curtain rod.

“The property was beautiful and had that lodge feeling to it which adds to the wine country experience. The rooms were spacious as were the bathrooms. There was a separate room for the toilet. There was combo shower/tub with plenty of space for your toiletries and I personally love the curved shower bars! I will definitely go back!”

Sep 3, 2008 by Merideth from Roseville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The French doors in the rooms.

“This hotel was beautiful. I was pleasantly surprised when we arrived. An employee greeted us and handed us a cold bottled water and we were checked in with10 minutes. We walked to wine tasting and to the hotel's awesome restaurant. They had a ton of good movies to rent from and it was extremely quiet. First good sleep that I've had in a hotel in ages!”

Aug 21, 2008 by Eugene from Toronto, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Great location and amenities.
• Inconsistent level of service from staff. Some great, others standoffish.

“Good hotel for the price. I think most travelers to Sonoma will have a car so it's located in a good spot relative to the Sonoma Plaza (main square). On two distinct occasions, I had experiences that left me feeling less valued than other customers. Perhaps it was because I was wearing shorts and a t-shirt but I was speaking to the front desk clerk and even though our conversation was not complete, he turned to the fellow that was next in line (wearing a slick suit) to address his question. Only when he was done with that individual, did he turn his attention back to me and my wife. Another incident was with the concierge at 7 am. Perhaps 7 am says it all. But she was a bit stand offish. I suggested an itinerary for my morning and her response was you can't do it all. No suggestions on how I could squeeze in what I wanted to do. Needless to say, it wasn't very difficult for me to get it done on my own without her assistance. That said, the rest of the staff I dealt with were great. Would I come back? Probably not. There are so many other good spots in Sonoma that I would like to experience.”

Aug 19, 2008 by Viv from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved that all the rooms were non-smoking.
• No extended hours for the restaurant, cafe, or bar.

“The staff was user-friendly, accommodating, the hotel was centrally located and very serene.”

Aug 11, 2008 by William from Redwood City, CA
Overall Rating: 4
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the general friendliness and helpfulness of the staff both in the hotel and at the restaurant.
• NA.

“While we were at the hotel, we enjoyed our stay, and we liked the hotel very much.”

Aug 8, 2008 by Char from Concord, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful employees.
• Love it all.

“Clean, refreshing, great beds, gracious employees.”

Aug 8, 2008 by Hank from San Francisco, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great landscaping.
• Hot dog was ten dollars, pool side.

“Overall, very nice. Poolside menu was too pricey though. Staff was cordial enough.”

Aug 4, 2008 by Joe from Chico, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was fabulous!
• There is a power station close by that slightly obscured our view.

“We absolutely love this hotel. The staff is great, and they steered us to many wonderful wine tasting and culinary experiences in the Sonoma valley. We would stay here anytime!”

Jul 30, 2008 by Kathryn from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel and it is amenities were fabulous! We loved it!
• Some room service details were missed, but not a big deal.

“The hotel was fantastic. We loved the amenities and services it provided. The room was fabulous and the spa was divine.”

Jul 28, 2008 by Virginia from Morgan Hill, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was a resort hotel with spa included. They upgraded us to a suite on there property of bungalows, without charging us.
• The room service and food prices were very expensive.

“This resort hotel has all that is expected in a 4 star Hotel, wonderful restaurant, spa service and spa was unique and peaceful. I would go again in an instant!”

Jul 25, 2008 by Kathy from Jamaica Plain, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location, accommodations.
• No full restaurant.

“Excellent wine country hotel, conveniently located for Sonoma Valley wineries, but easy trip to Napa Valley as well. Within walking distance (10 minutes) of central Sonoma plaza.”

Jul 25, 2008 by Tony from Torrance, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very friendly employees.
• Bathroom shower smells and water leaks out onto floor.

“Very friendly and helpful employees there to give you a helping hand and make you smile. The only bad thing is the bathroom shower. The floor leaks out water when you step on it. It smelled and water gets all over the bathroom when you shower.”

Jul 16, 2008 by Terra from Morton, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Felt brand new even though it was 8 years old. Beautiful decor. Great amenities (including bath items).
• Na.

“We were put in a handicap accessible room which was very spacious and nice. The hotel was very nice. Great pool area.”

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Amenities at Renaissance Lodge at Sonoma, Sonoma

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Boutiques Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fire Place Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Video Checkout Wake-up Service Water Skiing Wet Bar

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