Crossland Tacoma Hosmer

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User Reviews for Crossland Tacoma Hosmer, Tacoma

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Aug 26, 2008 by Don from Portland, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Hotel staff, argumentative and disrespectful.

“We agreed to an upgrade for a double room, however it wasn't available at check in.”

Aug 20, 2008 by Larry from Boise, ID
Overall Rating: 3
Cleanliness:[1] • Staff:[1] • Location:[4]

• Staff would not clean room even once a week had to complain to get service.

“The hotel served its purpose for me. Location to work place. Room was small and bed was too hard, staff was lazy and indifferent. Location was not good for taking walks and outdoor activities. Safety is questionable in this area. The parking lot has a security guard 24/7 this did give me peace of mind in leaving my car in the lot. No swimming pool. The cost was the only reason I stayed.”

Jul 30, 2008 by Mary from Liberty Lake, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The people were so friendly.
• Nothing.

“The hotel was very convenient to my work. It was too bad the TV remote did not work, but that was minor. I appreciated the AM coffee. The staff was very friendly.”

Jul 30, 2008 by Melissa from Boulder City, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean bathroom, clean room.
• Stains on carpet, and noisy/poorly insulated, could hear neighbors and anyone outside.

“Location was great for our trip.”

Jun 15, 2008 by Lowell from Summerville, SC
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• I really enjoyed the friendly and courteous treatment from the staff. Your employee was very helpful with things I needed for the room.
• I did not have any dislikes with your hotel.

“The Crossland Hotel was a nice place to stay. It had user friendly rooms and was centrally located between Towne Center and The Tacoma Mall. I would recommend that you stop by and give it a try.”

Jun 7, 2008 by Lance from Peterson, UT
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[9]

• The staff was friendly.
• The beds were very hard and uncomfortable.

“The staff was friendly. They only cleaned our room once in the week we were there and if we wanted to get it cleaned again they wanted to charge us for it. The kitchenette was nice to have. The shower was to small and the beds were very, hard and extremely uncomfortable.”

May 22, 2008 by Rob from Chula Vista, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[5]

• Close to freeway.
• Staff was incompetent. Had to re-key my room keys twice. 1st time was after security entered my room to verify my occupancy, 2nd time they goofed.

“Very small rooms. Okay for single travelers. Bed was very firm. Room had Bed, small closet, TV, small table, kitchenette, and bathroom. The hotel was recently painted, but the carpet was somewhat older.”

Apr 18, 2008 by Kristen from Minneapolis, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient, easy access to highway.
• It was noisy at times- I could hear the water running from the upstairs shower & it woke me up in middle of night.

“Good for business travelers.”

Feb 29, 2008 by Cherrie from Tacoma, WA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• The rooms have all the comforts of home.
• The fact that they let the travelers animals poop in the grass in front of your room.

“The price that I paid was great it was well worth it. My hotel stay was nice, I just wished that they had a better selection of TV channels to watch.”

Feb 20, 2008 by D from Port Moody, BC CA
Overall Rating: 4
Cleanliness:[2] • Staff:[3] • Location:[5]

• Low price, the availability of a kitchen.
• Not professional staff.

“The hotel is cheap so I cannot complain too much. The availability of a kitchen pays for the lack of restaurants around. The hotel staff messed with my room twice - first time I received keys from the dirtiest room not touched after the previous tenants moved out. Second time - when I was given someone else's room (clean, however) and we found that out in the middle of the night when the other tenants (or who knows who) tried to opened it, and then came back with the maid pretending they "left some possessions". What a shame for the hotel!”

Nov 16, 2007 by Kelli from Tacoma, WA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[6]

• Convenient location.
• The hotel could have been cleaner.

“Very simple accommodations, what you would expect from a 1 star hotel.”

Nov 13, 2007 by Susan from Vancouver, WA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[5]

• It had a small kitchen. Nice to store drinks, leftovers, etc.
• The bed was as hard as a rock! Like cement with a sheet on it.

“It was fine for an overnight stay. For business travel, it is convenient to have the small kitchen. However, I could not have slept in the bed another night. I ached all over the next morning! It was terrible.”

Aug 27, 2007 by Rocky from Longview, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful.
• It didn't have an oven.

“It was great for mixing work with pleasure with my wife.”

Mar 25, 2007 by Patricia from Mcminnville, OR
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[6]

• Proximity to freeway and great 24hr restaurant next door.
• No Kleenex or hair dryer in the room.

“This hotel met our needs for this short, overnight trip to Tacoma. For anymore than 2 days, the room would have been too small to move around in for the 3 of us. Also I had requested to have a non-smoking room, and I¿m still not convinced that is what we got. However, the staff, when calling to upgrade, check-in and check-out, were great! In fact we originally booked for 2 nights, our plans changed and even though we were past the check-out time by a couple hours the manager approved "no additional charges for the "late" check-out. For 2 people the room would be adequate.”

Mar 23, 2007 by Leonard from Hood River, OR
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[6]

• Price.
• Public areas smelled of smoke. There were signs that smoking was not allowed within 25 feet of building but a but can was just outside of the office.

“Rooms smelled of smoke. I think that the maid smokes while washing bedding. Not bad for the price, but not worth much more. Rooms are not soundproofed; we could hear everything going on in the next room.”

Sep 8, 2006 by Debbie from Yakima, WA
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• Nothing liked. Left after 1 night.
• Bedding was blood spattered.

“Outward appearance was not bad. Inside was dirty. Beds were old and uncomfortable. Visible security and signs in the parking lot told the area to be unsafe. We booked for 2 nights, stayed 1. NEVER will I go to a #1 rating in accommodations. Quite disappointed.”

Aug 20, 2006 by Sj from Seattle, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[3]

• The staff was friendlier than any hotel staff I've encountered anywhere.
• Hardest hotel bed I have ever slept on. Like boards.

“Very clean with extremely friendly staff. Situated near freeway on and off ramps. As it is in South Tacoma it is not in a location that is ideal for Tacoma visitors planning to see the main Tacoma attractions. It is not a good location for travelers who do not have a car. The bed was extremely hard. Small kitchenette type set up makes it ideal for the long term and budget traveler. There is another hotel's restaurant across the street, other dining options a short drive away.”

Aug 2, 2006 by Norman from Yakima, WA
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[3]

• That I was staying only one night.
• That I had to stay one night.

“It was inconvenient to get to my room. it was dirty outside of the room. curtains were shabby. coffee maker, but no coffee. no shampoo. very small room. full size bed (not a queen size). mattress very uncomfortable. on and on.....”

Aug 1, 2006 by Cory from Keizer, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Price was good. Location right off freeway. Easy Access.
• Beds were extremely hard. Pillows were not very full.

“A fair hotel right off the freeway. Easy access of and on I-5. The downside of this is that the beds were hard and the pillows were very flat. For the price, it was ok.”

Jun 29, 2006 by Kimberly from Ellensburg, WA
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[4]

• The bathroom was nice. Large and clean.
• The terribly hard and squeaky bed.

“The night I stayed at this hotel was the worst nights stay I have ever had anywhere! The bed was as hard as a rock and squeaked with the slightest of movements. If the idea of a kitchenette sounds appealing, do not get fooled. You would need to pack a whole bag of kitchen items (i.e. salt and pepper, paper towels, dishwashing soap) just to make it usable. I would not recommend this hotel to anyone expecting anything more than what a hotel by the hour would provide.”

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