Doubletree Hotel and Exec. Meeting Center Portland-Lloyd Center

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User Reviews for Doubletree Hotel and Exec. Meeting Center Portland-Lloyd Center, Portland

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Sep 2, 2009 by Denise from Richmond,Canada
Overall Rating: 5

• The hotel was at a very good location with easy transportation.
• Cleanliness of the room.

“We had 3 people travelling so right after I booked on priceline I phoned the hotel to request for 2 double beds. (This was 2 months earlier) The hotel advised it was an additional $20 for a room with 2 double beds. I was fine with the additional charge and told them to add it to my booking. When we arrived at the hotel, they said all the rooms with 2 double beds were fully occupied. They gave us a small room with 1 double bed and a cot. The cot was literally right next to the bed with no room to walk through. Needless to say, the room was cramped and we were very disappointed that our request was not honored. I highly doubt all the rooms with 2 double beds were booked 2 months ahead when I phoned. We were very disappointed with the customer service we received.”

Aug 21, 2009 by Andrew from Boise,ID
Overall Rating: 5

• Location to local transit (MAX)
• Hidden cost of TV/Internet/Parking

“While the location was ideal and the staff was friendly, we were taken unaware of the additional cost for television (even LOCAL!), internet access and parking. We did enjoy the free warm chocolate chip cookies at the checkin counter, but still left our stay feeling not completely satisfied.”

Aug 16, 2009 by Jocelyn from North Vancouver,Canada
Overall Rating: 9

• Friendly & clean, nice big rooms, very comfy beds.
• $18. a day for parking and in and out of the garage charges.

“All great. No complaints except for the parking prices.”

May 29, 2009 by David Smiley from Milwaukie,OR
Overall Rating: 2

• The cookies.
• Room
  very small.

“Very small queen bed just fit no room to move no windows to get fresh air, no bathtub only a small shower a type of room you would find at a 1 or 2 star such as travelogue but I've seen better than this room at travelogue or Red Roof.”

May 14, 2009 by Donna from Seattle,WA
Overall Rating: 6

• The rooms were quiet, and clean.
• The bathroom sink's hot water took 20minutes to get hot.

“This is a great hotel, but the staff was not very inviting, and the hot water in the room took 20minutes to get hot.”

Apr 30, 2009 by Brian from Portland,OR
Overall Rating: 6

• Beautifully appointed public spaces.
• Shoddy upkeep.

“Check-in was easy enough, as was finding the room. Two of the lamps in the room had burnt out bulbs. When we left in the morning, there was an absolutely disgusting small pile of what honestly looked like cat puke in the hallway. There was no complimentary continental breakfast offered. I have attended many day conferences in this same hotel's space and my overall impression is that this hotel is tired and in some serious need of some deep maintenance.”

Apr 20, 2009 by Dennis from Sheridan,OR
Overall Rating: 7

• Location is good to downtown and the Rose Garden/convention center.
• Next to a MAX station with lots of commotion and roving adolescents around.

“Good place to stay. Clean and quiet if you are above the 5th floor. Bed was comfortable. TV reception was poor on several channels and not user friendly. Bathroom was clean and presented well. AC and heat were good.”

Feb 17, 2009 by Starla from Olympia,WA
Overall Rating: 10

• warm cookies at check in.

“I love the Doubletree in Portland convention center area. My favorite place to stay. Friendly & helpful staff, warm cookies, comfy beds, spacious rooms and clean.”

Jan 1, 2009 by Michael from Bend,OR
Overall Rating: 8

• Wait staff in the restaurant was very friendly.
• The room was 50 degrees, way to cold upon arrival, took hours to make it habitable.

“Everything was very good except the hall temperature on the 10th floor and the room temperature. I want to be able to take off my coat when I get to my room, I couldn't do that. The room warmed up at about 8:30. We arrived at 3.”

Nov 6, 2008 by gina
Overall Rating: 1

• Nothing.
• Everything.

“The bed was a full, not a queen. The windows did not open.”

Sep 8, 2008 by Shannon from Santa Clarita, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[2]

• The room was spacious and beautiful.
• The staff was snotty.

“They charged $20 more for a bed, $20 more for parking, $10 more for internet and $20 more for a microwave. Then we wanted to stay a second night we were given no co-operation and when we ended up paying considerably more one of the employees told us we were cheap.”

Sep 3, 2008 by Arleigh S. from Sunriver, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[9]

• Location was desired, room amenities were nice.
• Holding a convention in the lobby was a problem, dirty and impossible to use for others.

“The hotel had a convention that was not contained. The people were in the lobby making noise and mess, in elevators, dining etc. Our comfort and overall experience was ruined as a result of the hotel staff not planning the convention areas to meet the needs of other paying customers. Very bad and very disappointed.”

Sep 2, 2008 by John
Overall Rating: 9

• The location was great. Access to downtown via tram was easy.

“DoubleTree is well situated to the convention center as well as the downtown area. The access to the trolly and City Center was easy and its proximity to the highways made traveling outside the city easy.”

Aug 28, 2008 by Suzanne from Clovis, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great guest service, very nice room, feels upscale but everyone is friendly.
• Parking was not included, about $20.

“We had a very good experience at the hotel. When we checked in, the staff was very friendly and even gave us welcome cookies, which were warm and delicious. He pulled them out from behind the counter, but they tasted fresh out of the oven. The room was very nice, parking attendants even friendly. Very good room service breakfast, too. We definitely felt valued as customers, and it was a great value for us as well.”

Aug 28, 2008 by Holly from Florence, OR
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very attractive and across the street from Lloyd Center Shopping Mall.
• You have to pay $18 extra for parking.

“I had to pay an additional $18 for overnight parking.”

Aug 21, 2008 by Nancy from Adams, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very kind staff.
• I left a note for additional coffee and none was left by housekeeping.

“We had a great stay. There were two different conventions and a wedding at the time we were there and we were not bothered by any of the huplah surrounding that. Staff stayed calm and accommodating to ourselves and all guests.”

Aug 21, 2008 by Leslie from Lincoln City, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Close to Light Rail.
• Room felt closed in and tight.

“Excellent access to public transportation and Light Rail. $18 cost for parking. Room for 2 people, even with only one bed, was quite small.”

Aug 19, 2008 by Ralph from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The warm cookies at check in.
• No club or lounge with music.

“I like live music a lounge or club in my hotel so I dont have to live at night. This hotel did not have entertainment.”

Aug 19, 2008 by Dean from Gig Harbor, WA
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[10]

• Front desk staff was very accommodating and solicitous.
• There was a ceiling leak in our room. Reported, returned - not fixed; reported again - finally fixed by end of stay.

“The room was small but well-appointed. Comfortable bed. A water leak from the ceiling was reported by us, then we left for 2 hours. It was still there by bedtime (12 am). Reported again. No one to fix it until next day, so slept without air conditioning for several hours. Finally they fixed it in time for us to check out. The front office gave us 2 breakfast buffets and covered our parking to make up for this.”

Aug 13, 2008 by Mike from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Comfortable.
• Hustle bustle.

“Nice hotel. Staff was also very nice. Lots of hustle and bustle around. Since it is a conference centre, the vacation stay made it feel like work. Good idea to have the parking lot monitored with attendant. Overall, good experience.”

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Amenities at Doubletree Hotel and Exec. Meeting Center Portland-Lloyd Center, Portland

Coffee Maker in Room Fitness Center or Spa Golf Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Skiing Tennis

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