The Westin Portland [Portland, OR]- Hotel Reviews - MyTravelGuide.com


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The Westin Portland 4-star

750 Sw Alder Street, Portland, OR

Welcome to The Westin Portland, winner of the 2004 four-diamond award. Located in the center of the city's business, retail, and cultural districts, we offer a warm, yet refined experience indicative of our high service ratings.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for The Westin Portland, Portland

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 592 user ratings

Jan 19, 2010 by Carla from Bend,OR
Overall Rating: 10 Overall user rating

  • The helpful staff and comfortable bed.
  • The bedroom chair is in need of a repair.

“The hotel is centrally located in Downtown Portland, the top floor rooms are nice and quiet. The restaurant is very average but the there are many nicer restaurants a short walk away.”

Jan 4, 2010 by Tim from Klamath Falls,OR
Overall Rating: 9 Overall user rating

  • Location and very clean and comfortable room.
  • Parking is expensive.

“I would reccommend staying there as price was fair with the level of the hotel. Location was excellent.”

Oct 20, 2009 by Bill from West Linn,OR
Overall Rating: 10 Overall user rating

  • Its a WESTIN!
  • None.

“This is a very comfortable hotel conveniently located in the center of a very foot friendly city.”

Oct 15, 2009 by Allison from Bend,OR
Overall Rating: 7 Overall user rating

  • Gareat location.
  • Check out door men were surly.

“Great location, room seemed stuffy, bathroom was beautiful and spacious, front desk staff were gracious and lovely.”

Aug 27, 2009 by Alex from Chicago,IL
Overall Rating: 7 Overall user rating

  • Good location and room; pleasant staff
  • Outrageous charge for brief (3-min Chicago) phone call @ 12.00; 20 per cent "service charge" for mini-bar already charging ample prices.

“Good spot that seems to have a policy of adding extras to room bills.”

Aug 25, 2009 by Alisha from Issaquah,WA
Overall Rating: 6 Overall user rating

  • Friendly staff and clean rooms.
  • Rooms were not very updated.

“The hotel was clean with a friendly staff. It is in a good location smack dab in the middle of downtown. The rooms were not great and need some updating.”

Aug 6, 2009 by Janus from Cranbrook,Canada
Overall Rating: 10 Overall user rating

  • Great happy hour!
  • Parking is too expensive & charging for internet is unnecessary, and $4 for a 510ml bottle of water in the room.

“Great hotel centrally located. The staff was friendly and helpful. Woody is a great bellman.”

Aug 3, 2009 by Jim from Minneapolis,MN
Overall Rating: 9 Overall user rating

  • The room was very nice and the bed was, indeed, heavenly.
  • The common areas did not seem to be air conditioned and were warm during a heat wave.

“I very much enjoyed my stay at the Westin in Portland. We were given a standard King room but it was on a corner of the building, so we had expansive views of downtown on two sides, including the bathroom. The bed is advertised as the "Heavenly Bed" at the Westin and it was indeed heavenly. The room was large, with a king bed, desk, sitting area, and large bathroom with a walk-in shower (no tub).”

Jul 18, 2009 by Dorothy and Brian from Port Orchard,WA
Overall Rating: 9 Overall user rating

  • Location room.
  • No menu in room no do not disturb sign in room, and
    old TV.

“Overall very nice and clean, great bathroom and excellent shower! Good bed and nice view on 10 floor. Very friendly and helpful staff.”

Jun 11, 2009 by Glen from Maianbar,CA
Overall Rating: 7 Overall user rating

  • Convenient, comfortable, nice staff.
  • On 3rd floor with awful view.

“Great hotel if you want to stay downtown.”

May 24, 2009 by Jan from Reno,NV
Overall Rating: 8 Overall user rating

  • Location is excellent for getting around downtown Portland.
  • Room was dated and dusty.

“Older Westin with dated rooms, but this is somewhat offset by the location. The Staff was helpful when asking for directions and questions, but they should have put me on a higher level away from the elevators since the hotel had low occupancy.”

May 21, 2009 by Rodney from Seattle,WA
Overall Rating: 7 Overall user rating

  • Comfy bed, beautiful bathroom. Overall, my basic expectations were met.
  • TVs need an upgrade. What can they do about hearing neighbors?

“I love using Priceline to spend less on 4 or 5 star hotels. I was expecting much more out of this supposed 4-star hotel. Don't get me wrong. My basic needs were met. The bathroom was very spacious. There was a shower separate from the bath. The water pressure was great. And the king-sized bed was super comfy. But, outside of the basics, I was less than impressed. Luckily I didn't have an urgent need for the internet. It was down and I was never able to use it. Also, the TV was an old 27" CRT. I'm used to my huge HDTV at home. I was disappointed that I had to revert back to ancient times for my viewing experience. Also, I'm not sure if it was just my room but, we could easily hear our neighbors next door. Thankfully, I usually sleep late at night. But you know there's a problem with your room when the folks next door are having a casual conversation but you can hear almost every word. I'm excited for their trip to Europe - but I didn't have to hear it during my romantic getaway. Also, what was the deal with the alarm clock running an hour late? I couldn't figure out how to change it. I could have called the hotel to have it changed but I was just lazy. That's one detail the staff should have taken care of. I am being a little picky here. But, you can't help but feel disappointed when your experience is far different than your expectations. Great deal for $ - but I'd never want to pay more.”

May 20, 2009 by Deanne from Highlands Ranch,CO
Overall Rating: 9 Overall user rating

  • Bathroom was attractive. Great double head shower.
  • Bed was not as comfortable as usual for Westin.

“Staff was very helpful and friendly unlike what I had read in other reviews. Beautiful shower and separate large tub were clean. proximity to river was nice walk. We found affordable parking options to the hotel's pricey parking. With Priceline's price it was a great value.”

Apr 30, 2009 by Jane from Eugene,OR
Overall Rating: 9 Overall user rating

  • The staff were friendly, courteous, and efficient.
  • When in the restaurant, the bathrooms were located on the second floor.

“The king size corner suite (we upgraded) was fantastic.”

Apr 28, 2009 by Ann from Durango,CO
Overall Rating: 8 Overall user rating

  • Luxury bathroom, great location, flat screen TV.
  • $29 valet overnight parking.

“Some rooms had just been remodeled and we got one of those. Very comfortable, ok view, nightly local brewpub beer tastings in lobby with great bar menu made cheap, fun dinner one night.”

Apr 6, 2009 by Kathy from Seattle,WA
Overall Rating: 9 Overall user rating

  • I loved the decorations, and the modern updated rooms.

“Very nice comfortable hotel.”

Apr 2, 2009 by Anne from Warrenton,OR
Overall Rating: 10 Overall user rating

  • It's quiet, clean and right downtown in the heart of the action.
  • The restaurant is way overpriced.

“I stay at this hotel every time I visit Portland. The staff is professional, friendly and super knowledgeable about good places to eat and play. The bedding is delicious. I stay in the same room every time and feel safe and cozy. I would recommend this hotel among all others downtown. I've stayed there six times.”

Feb 21, 2009 by Kenneth from Bellingham,WA
Overall Rating: 9 Overall user rating

  • The bed was divine.
  • Older TV and a little less modern overall. But it's clean, elegant and comfortable.

“Good solid Westin property. Not flashy, but quiet, comfortable, excellent staff and facilities.”

Feb 7, 2009 by Chris from Seattle,WA
Overall Rating: 9 Overall user rating

  • I really liked that everything I needed was taken care of.
  • I don't think that you should have to pay for the WI-FI Internet!

“The Portland Westin is a warm and friendly hotel, I really appreciate the attention to detail and friendliness by all the staff.”

Oct 15, 2008 by Linda
Overall Rating: 9 Overall user rating

  • Efficient, friendly staff, great views of the city, and a marvelous shower.
  • Bathroom garbage was not emptied from previous guests and no writing pad by the phone.

“The Westin is conveniently located for downtown restaurants and concerts. We were able to walk everywhere. We also loved the big walk in shower, the comfy bed, and the views of the city.”

Amenities at The Westin Portland, Portland

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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